Class: Aws::Connect::Types::UpdateUserConfigRequest

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#after_contact_work_configs ⇒ Array<Types::AfterContactWorkConfigPerChannel>

The list of after contact work (ACW) timeout configuration settings for each channel. ACW timeout specifies how many seconds agents have for after contact work, such as entering notes about the contact. The minimum setting is 1 second, and the maximum is 2,000,000 seconds (24 days). Enter 0 for an indefinite amount of time, meaning agents must manually choose to end ACW.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 37597

class UpdateUserConfigRequest < Struct.new(
  :auto_accept_configs,
  :after_contact_work_configs,
  :phone_number_configs,
  :persistent_connection_configs,
  :voice_enhancement_configs,
  :user_id,
  :instance_id)
  SENSITIVE = []
  include Aws::Structure
end

#auto_accept_configs ⇒ Array<Types::AutoAcceptConfig>

The list of auto-accept configuration settings for each channel. When auto-accept is enabled for a channel, available agents are automatically connected to contacts from that channel without needing to manually accept. Auto-accept connects agents to contacts in less than one second.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 37597

class UpdateUserConfigRequest < Struct.new(
  :auto_accept_configs,
  :after_contact_work_configs,
  :phone_number_configs,
  :persistent_connection_configs,
  :voice_enhancement_configs,
  :user_id,
  :instance_id)
  SENSITIVE = []
  include Aws::Structure
end

#instance_id ⇒ String

The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 37597

class UpdateUserConfigRequest < Struct.new(
  :auto_accept_configs,
  :after_contact_work_configs,
  :phone_number_configs,
  :persistent_connection_configs,
  :voice_enhancement_configs,
  :user_id,
  :instance_id)
  SENSITIVE = []
  include Aws::Structure
end

#persistent_connection_configs ⇒ Array<Types::PersistentConnectionConfig>

The list of persistent connection configuration settings for each channel.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 37597

class UpdateUserConfigRequest < Struct.new(
  :auto_accept_configs,
  :after_contact_work_configs,
  :phone_number_configs,
  :persistent_connection_configs,
  :voice_enhancement_configs,
  :user_id,
  :instance_id)
  SENSITIVE = []
  include Aws::Structure
end

#phone_number_configs ⇒ Array<Types::PhoneNumberConfig>

The list of phone number configuration settings for each channel.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 37597

class UpdateUserConfigRequest < Struct.new(
  :auto_accept_configs,
  :after_contact_work_configs,
  :phone_number_configs,
  :persistent_connection_configs,
  :voice_enhancement_configs,
  :user_id,
  :instance_id)
  SENSITIVE = []
  include Aws::Structure
end

#user_id ⇒ String

The identifier of the user account.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 37597

class UpdateUserConfigRequest < Struct.new(
  :auto_accept_configs,
  :after_contact_work_configs,
  :phone_number_configs,
  :persistent_connection_configs,
  :voice_enhancement_configs,
  :user_id,
  :instance_id)
  SENSITIVE = []
  include Aws::Structure
end

#voice_enhancement_configs ⇒ Array<Types::VoiceEnhancementConfig>

The list of voice enhancement configuration settings for each channel.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 37597

class UpdateUserConfigRequest < Struct.new(
  :auto_accept_configs,
  :after_contact_work_configs,
  :phone_number_configs,
  :persistent_connection_configs,
  :voice_enhancement_configs,
  :user_id,
  :instance_id)
  SENSITIVE = []
  include Aws::Structure
end