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The ARN of the contact for which metrics were retrieved.

The unique identifier of the contact for which metrics were retrieved. This matches the ContactId provided in the request.

A list of metric results containing the calculated values for each requested metric. Each result includes the metric name and its corresponding value. For example, POSITION_IN_QUEUE returns a numeric value representing the contact's position in queue, and ESTIMATED_WAIT_TIME returns the predicted wait time in seconds.