ContactMetricValue
Contains the numeric value of a contact metric result.
Inheritors
Types
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The numeric value of the metric result. For POSITION_IN_QUEUE, this represents the contact's current position in the queue (e.g., 3.00 means third in line). For ESTIMATED_WAIT_TIME, this represents the predicted wait time in seconds (e.g., 120.00 means approximately 2 minutes).
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Functions
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Casts this ContactMetricValue as a Number and retrieves its kotlin.Double value. Throws an exception if the ContactMetricValue is not a Number.
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Casts this ContactMetricValue as a Number and retrieves its kotlin.Double value. Returns null if the ContactMetricValue is not a Number.