Package software.amazon.awssdk.services.connect

package software.amazon.awssdk.services.connect

Connect Customer is a cloud-based contact center solution that you use to set up and manage a customer contact center and provide reliable customer engagement at any scale.

Connect Customer provides metrics and real-time reporting that enable you to optimize contact routing. You can also resolve customer issues more efficiently by getting customers in touch with the appropriate agents.

There are limits to the number of Connect Customer resources that you can create. There are also limits to the number of requests that you can make per second. For more information, see Connect Customer Service Quotas in the Connect Customer Administrator Guide.

You can use an endpoint to connect programmatically to an Amazon Web Services service. For a list of Connect Customer endpoints, see Connect Customer Endpoints.