Reject the incoming contact for the given contactId in Connect Customer agent workspace
Reject the incoming contact for the given contactId. The contact will not be connected to the agent and will be routed back to the queue.
Signature
reject(contactId: string): Promise<void>
Usage
await contactClient.reject(contactId);
Input
| Parameter | Type | Description |
|---|---|---|
| contactId Required | string | The id of the incoming contact to reject. |
Permissions required:
*
