Check whether auto-accept is enabled for the given contact in Connect Customer agent workspace
Returns whether auto-accept is enabled for the given contact. When auto-accept is enabled, an incoming contact is automatically accepted on the agent's behalf without requiring an explicit accept() call.
Signature
isAutoAcceptEnabled(contactId: string): Promise<boolean>
Usage
const enabled: boolean = await contactClient.isAutoAcceptEnabled(contactId);
Input
| Parameter | Type | Description |
|---|---|---|
| contactId Required | string | The id of the contact to check. |
Permissions required:
*
