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Upgrading your Amazon Quick plan - Amazon Quick
Accessing plan managementStep-by-step upgrade procedureBilling informationDowngrading your plan

Upgrading your Amazon Quick plan

You can upgrade your Amazon Quick Free plan to the Plus plan at any time. This page walks you through the full upgrade process, including entering contact information, verifying your phone number, and adding a payment method.

Note

This page applies to Amazon Quick accounts created at quick.aws.com. For information about subscription management for Amazon Quick accessed through the AWS Management Console, see Administering Amazon Quick.

Accessing plan management

You can access the plan management page in two ways.

Option 1: Through the profile menu

  1. In the Amazon Quick navigation bar, choose your username.

  2. Choose Upgrade plan. The plan management page opens in a new browser tab.

Option 2: Through Manage Account

  1. In the Amazon Quick navigation bar, choose your username.

  2. Choose Manage account.

  3. In the left navigation of the Manage Account page, choose Plan and billing.

  4. On the Plan & Billing page, choose Manage plan.

Step-by-step upgrade procedure

To upgrade to the Plus plan

  1. Review available plans.

    On the Manage plan page, you see the available plans.

    Your current plan is indicated with a "Current plan" badge and the number of days remaining (for trial plans).

    To see a detailed feature comparison, expand the Compare plans section at the bottom of the page.

  2. Select your new plan.

    Under the plan you want to upgrade to, choose Choose plan. A Continue button appears at the bottom of the page.

    Choose Continue to proceed.

  3. Enter your contact information.

    You are redirected to a contact information form.

    Choose Continue after completing all required fields.

  4. Verify your phone number.

    Amazon Quick needs to verify your phone number for security purposes.

    Note

    If you don't receive the code, choose Resend code after the countdown timer completes. Make sure your phone can receive SMS messages from short codes.

    1. On the Verify your phone number page, confirm that the displayed phone number is correct. If not, choose Edit to change it.

    2. Choose Send text message. Amazon Quick sends a 4-digit verification code to your phone via SMS.

    3. Enter the 4-digit verification code in the Verification code field.

    4. Choose Continue.

  5. Enter payment information.

    Note

    You might be redirected to your bank's website to authorize a verification charge. This is a temporary hold and is not an actual charge.

  6. Complete the upgrade.

    After entering your payment information, choose Upgrade plan.

    Amazon Quick processes your payment method and activates your new plan. You are redirected to the Plan & Billing page.

    Your upgrade takes effect immediately. All team collaboration features are now available.

Billing information

  • Billing cycle: Monthly, starting from the date of your upgrade.

  • The estimated charges shown on the Plan & Billing page reflect your current user count.

  • Billing history: Past invoices appear in the Billing history table on the Plan & Billing page. The table shows the invoice ID, type, status, due date, payment method, amount, and charge type.

  • Changing payment method: On the Plan & Billing page, choose Change next to your payment method to update your card information.

Downgrading your plan

To downgrade from Plus to Free:

  1. Navigate to Plan and billing → Manage plan.

  2. Under Free, choose Choose plan.

  3. Follow the confirmation prompts.

Important

Downgrading to the Free plan reduces your account to a single user and removes access to team collaboration features. All data and configurations are preserved, but only the account owner retains access.