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# 隐形眼镜对话分析所分析的电子邮件的隐形眼镜输出文件示例
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本节显示了已通过 ContactLens 对话分析进行分析的电子邮件联系人的示例架构。该示例显示了匹配的类别和联系人链摘要。

请注意以下有关电子邮件分析输出文件的内容：
+ `Channel` 字段设置为 `EMAIL`。
+ 该`Version`字段使用`EMAIL`前缀（例如，`EMAIL-2026-01-01`）。
+ 电子邮件输出文件不包括情绪分数、情绪转变、响度或非通话时间数据。
+ 该`Categories`部分包括一个设置为的`EventSource`字段`OnEmailAnalysisAvailable`。
+ 使用联系人摘要来`ContactChainSummary`代替`PostContactSummary`，因为电子邮件分析汇总了完整的电子邮件话题（联系人链）。
+ 本`CustomerMetadata.InputFiles`节引用了存储在 Amazon S3 中的电子邮件和纯文本文件。

## 电子邮件分析输出文件示例
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以下示例显示了启用分类、密文和联系人链摘要的电子邮件联系人的输出。

```
{
  "Version": "EMAIL-2026-01-01",
  "AccountId": "123456789012",
  "Channel": "EMAIL",
  "Configuration": {
    "ChannelConfiguration": {
      "AnalyticsModes": [
        "ContactLens"
      ]
    },
    "LanguageLocale": "en-US",
    "RedactionConfiguration": {
      "Behavior": "Enable",
      "Policy": "RedactedAndOriginal",
      "Entities": [],
      "MaskMode": "EntityType"
    },
    "SummaryConfiguration": {
      "SummaryModes": [
        "ContactChain"
      ]
    }
  },
  "CustomerMetadata": {
    "ContactId": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
    "InstanceId": "aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee",
    "InputFiles": {
      "EmailMessageS3URI": "connect/your-instance/EmailMessages/2026/01/15/a1b2c3d4_message.json",
      "EmailMessagePlainTextS3URI": "connect/your-instance/EmailMessages/2026/01/15/a1b2c3d4_plain_text.json"
    }
  },
  "Categories": {
    "MatchedCategories": [
      "refund-request",
      "shipping-issue"
    ],
    "MatchedDetails": {
      "refund-request": {
        "PointsOfInterest": [
          {
            "Contacts": [
              {
                "ContactId": "a1b2c3d4-e5f6-7890-abcd-ef1234567890"
              }
            ]
          }
        ],
        "EventSource": "OnEmailAnalysisAvailable"
      },
      "shipping-issue": {
        "PointsOfInterest": [],
        "EventSource": "OnEmailAnalysisAvailable"
      }
    }
  },
  "ConversationCharacteristics": {
    "ContactSummary": {
      "ContactChainSummary": {
        "Content": "The customer reported that their order arrived damaged and requested a full refund including shipping costs. The agent confirmed the refund would be processed within 3-5 business days and offered a replacement unit."
      }
    }
  },
  "JobDetails": {}
}
```