# Amazon Connect actions by resource
<a name="actions-by-resource"></a>

The following section lists the Amazon Connect API actions by resource.
+ [Analytics data lake actions](analyticsdataset-api.md)
+ [Agent status actions](agent-status-api.md)
+ [Chat actions](chat-api.md)
+ [Contacts actions](contacts-api.md)
+ [Data table actions](data-tables-api.md)
+ [Email actions](email-api.md)
+ [Evaluation actions](evaluation-api.md)
+ [Files actions](files-api.md)
+ [Flows / Flow module actions](flows-api.md)
+ [Hierarchy group actions](hierarchy-groups-api.md)
+ [Hours of operation actions](hours-of-operation-api.md)
+ [Instance actions](instances-api.md)
+ [Integration association actions](integration-association-api.md)
+ [Metrics actions](metrics-api.md)
+ [Notifications actions](notifications-api.md)
+ [Phone number actions](phone-numbers-api.md)
+ [Prompt actions](prompts-api.md)
+ [Queue actions](queues-api.md)
+ [Quick connect actions](quick-connects-api.md)
+ [Routing profile actions](routing-profiles-api.md)
+ [Rules actions](rules-api.md)
+ [Security profile actions](security-profiles-api.md)
+ [Tag actions](tags-api.md)
+ [Task actions](tasks-api.md)
+ [Traffic distribution group actions](trafficdistributiongroups-api.md)
+ [Use cases actions](use-cases-api.md)
+ [User management actions](users-api.md)
+ [View actions](view-api.md)
+ [Vocabulary actions](vocabularies-api.md)
+ [Voice actions](voice-api.md)
+ [Workspace actions](workspaces-api.md)

# Analytics data lake actions
<a name="analyticsdataset-api"></a>

These APIs are in preview release for Amazon Connect and are subject to change.

 The following API actions are available for analytics datasets:
+ [AssociateAnalyticsDataSet](API_AssociateAnalyticsDataSet.md)
+ [BatchAssociateAnalyticsDataSet](API_BatchAssociateAnalyticsDataSet.md)
+ [BatchDisassociateAnalyticsDataSet](API_BatchDisassociateAnalyticsDataSet.md)
+ [DisassociateAnalyticsDataSet](API_DisassociateAnalyticsDataSet.md)
+ [ListAnalyticsDataAssociations](API_ListAnalyticsDataAssociations.md)

# Agent status actions
<a name="agent-status-api"></a>

 The following API actions are available for agent status:
+ [CreateAgentStatus](API_CreateAgentStatus.md)
+ [DescribeAgentStatus](API_DescribeAgentStatus.md)
+ [ListAgentStatuses](API_ListAgentStatuses.md)
+ [PutUserStatus](API_PutUserStatus.md)
+ [SearchAgentStatuses](API_SearchAgentStatuses.md)
+ [UpdateAgentStatus](API_UpdateAgentStatus.md)

**Note**  
Agent status ARNs cannot be deleted but can be renamed or disabled if needed.

For more information about agent status, see [About agent status](https://docs.aws.amazon.com/connect/latest/adminguide/metrics-agent-status.html) in the *Amazon Connect Administrator Guide*. 

# Chat actions
<a name="chat-api"></a>

 The following API actions are available for chats:
+ [CreatePersistentContactAssociation](API_CreatePersistentContactAssociation.md)
+ [SendChatIntegrationEvent](API_SendChatIntegrationEvent.md)
+ [StartChatContact](API_StartChatContact.md)

For more information about chat, see [Concepts: Web and mobile chat capabilities in Amazon Connect](https://docs.aws.amazon.com/connect/latest/adminguide/chat.html) in the *Amazon Connect Administrator Guide*. 

# Contacts actions
<a name="contacts-api"></a>

 The following API actions are available for contacts:
+ [AssociateContactWithUser](API_AssociateContactWithUser.md)
+ [BatchPutContact](API_BatchPutContact.md)
+ [CreateContact](https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateContact.html) 
+ [CreateParticipant](API_CreateParticipant.md)
+ [CreatePushNotificationRegistration](API_CreatePushNotificationRegistration.md)
+ [DeletePushNotificationRegistration](API_DeletePushNotificationRegistration.md)
+ [DescribeContact](API_DescribeContact.md)
+ [DismissUserContact](API_DismissUserContact.md)
+ [GetContactAttributes](API_GetContactAttributes.md)
+ [ListAssociatedContacts](API_ListAssociatedContacts.md)
+ [ListContactReferences](API_ListContactReferences.md)
+ [ListRealtimeContactAnalysisSegments](https://docs.aws.amazon.com/contact-lens/latest/APIReference/API_ListRealtimeContactAnalysisSegments.html) 
+ [ListRealtimeContactAnalysisSegmentsV2](API_ListRealtimeContactAnalysisSegmentsV2.md)
+ [MonitorContact](API_MonitorContact.md)
+ [SearchContacts](API_SearchContacts.md)
+ [StartContactStreaming](API_StartContactStreaming.md)
+ [StartOutboundChatContact](API_StartOutboundChatContact.md)
+ [StartOutboundVoiceContact](API_StartOutboundVoiceContact.md)
+ [StartScreenSharing](API_StartScreenSharing.md)
+ [StartTaskContact](API_StartTaskContact.md)
+ [StartWebRTCContact](API_StartWebRTCContact.md)
+ [StopContactStreaming](API_StopContactStreaming.md)
+ [StopContact](API_StopContact.md)
+ [TagContact](API_TagContact.md)
+ [TransferContact](API_TransferContact.md)
+ [UntagContact](API_UntagContact.md)
+ [UpdateContact](API_UpdateContact.md)
+ [UpdateContactAttributes](API_UpdateContactAttributes.md)
+ [UpdateContactRoutingData](API_UpdateContactRoutingData.md)
+ [UpdateContactSchedule](API_UpdateContactSchedule.md)

For more information about contacts, see the following topics in the *Amazon Connect Administrator Guide*: 
+ [Amazon Connect contact events](https://docs.aws.amazon.com/connect/latest/adminguide/contact-events.html)
+ [Contact records data model](https://docs.aws.amazon.com/connect/latest/adminguide/ctr-data-model.html)
+ [Capture customer audio: live media streaming](https://docs.aws.amazon.com/connect/latest/adminguide/customer-voice-streams.html) 
+ [Customize chat flow experiences by integrating custom participants](https://docs.aws.amazon.com/connect/latest/adminguide/chat-customize-flow.html)

# Data table actions
<a name="data-tables-api"></a>

The following API actions are available for data tables:
+ [BatchCreateDataTableValue](API_BatchCreateDataTableValue.md)
+ [BatchDeleteDataTableValue](API_BatchDeleteDataTableValue.md)
+ [BatchDescribeDataTableValue](API_BatchDescribeDataTableValue.md)
+ [BatchUpdateDataTableValue](API_BatchUpdateDataTableValue.md)
+ [CreateDataTable](API_CreateDataTable.md)
+ [CreateDataTableAttribute](API_CreateDataTableAttribute.md)
+ [DeleteDataTable](API_DeleteDataTable.md)
+ [DeleteDataTableAttribute](API_DeleteDataTableAttribute.md)
+ [DescribeDataTable](API_DescribeDataTable.md)
+ [DescribeDataTableAttribute](API_DescribeDataTableAttribute.md)
+ [EvaluateDataTableValues](API_EvaluateDataTableValues.md)
+ [ListDataTableAttributes](API_ListDataTableAttributes.md)
+ [ListDataTablePrimaryValues](API_ListDataTablePrimaryValues.md)
+ [ListDataTables](API_ListDataTables.md)
+ [ListDataTableValues](API_ListDataTableValues.md)
+ [SearchDataTables](API_SearchDataTables.md)
+ [UpdateDataTableAttribute](API_UpdateDataTableAttribute.md)
+ [UpdateDataTableMetadata](API_UpdateDataTableMetadata.md)
+ [UpdateDataTablePrimaryValues](API_UpdateDataTablePrimaryValues.md)

For more information about data tables, see [Data tables](https://docs.aws.amazon.com/connect/latest/adminguide/data-tables.html) in the *Amazon Connect Administrator Guide*.

# Email actions
<a name="email-api"></a>

 The following API actions are available for email:
+ [AssociateEmailAddressAlias](API_AssociateEmailAddressAlias.md)
+ [CreateEmailAddress](API_CreateEmailAddress.md)
+ [DeleteEmailAddress](API_DeleteEmailAddress.md)
+ [DescribeEmailAddress](API_DescribeEmailAddress.md)
+ [DisassociateEmailAddressAlias](API_DisassociateEmailAddressAlias.md)
+ [SearchEmailAddresses](API_SearchEmailAddresses.md)
+ [SendOutboundEmail](API_SendOutboundEmail.md)
+ [StartEmailContact](API_StartEmailContact.md)
+ [StartOutboundEmailContact](API_StartOutboundEmailContact.md)
+ [UpdateEmailAddressMetadata](API_UpdateEmailAddressMetadata.md)
+ [UpdateQueueOutboundEmailConfig](API_UpdateQueueOutboundEmailConfig.md)

For more information about email, see [Set up email in Amazon Connect](https://docs.aws.amazon.com/connect/latest/adminguide/setup-email-channel.html) in the *Amazon Connect Administrator Guide*. 

# Evaluation actions
<a name="evaluation-api"></a>

 The following API actions are available for evaluations:
+ [ActivateEvaluationForm](API_ActivateEvaluationForm.md)
+ [CreateEvaluationForm](API_CreateEvaluationForm.md)
+ [DeactivateEvaluationForm](API_DeactivateEvaluationForm.md)
+ [DeleteContactEvaluation](API_DeleteContactEvaluation.md)
+ [DescribeContactEvaluation](API_DescribeContactEvaluation.md)
+ [DeleteEvaluationForm](API_DeleteEvaluationForm.md)
+ [DescribeEvaluationForm](API_DescribeEvaluationForm.md)
+ [ListContactEvaluations](API_ListContactEvaluations.md)
+ [ListEvaluationForms](API_ListEvaluationForms.md)
+ [ListEvaluationFormVersions](API_ListEvaluationFormVersions.md)
+ [StartContactEvaluation](API_StartContactEvaluation.md)
+ [SubmitContactEvaluation](API_SubmitContactEvaluation.md)
+ [UpdateContactEvaluation](API_UpdateContactEvaluation.md)
+ [UpdateEvaluationForm](API_UpdateEvaluationForm.md)

To create a CloudFormation template for evaluation forms, see the following topic:
+  [AWS::Connect::EvaluationForm](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-evaluationform.html) resource in the *CloudFormation User Guide*

For more information about evaluations, see [Evaluate agent performance](https://docs.aws.amazon.com/connect/latest/adminguide/evaluations.html) in the *Amazon Connect Administrator Guide*. 

# Files actions
<a name="files-api"></a>

 The following API actions are available for Files:
+ [StartAttachedFileUpload](API_StartAttachedFileUpload.md)
+ [CompleteAttachedFileUpload](API_CompleteAttachedFileUpload.md)
+ [GetAttachedFile](API_GetAttachedFile.md)
+ [BatchGetAttachedFileMetadata](API_BatchGetAttachedFileMetadata.md)
+ [DeleteAttachedFile](API_DeleteAttachedFile.md)

For more information about attached files, see [Enable attachments to share files using chat and upload files to cases ](https://docs.aws.amazon.com/connect/latest/adminguide/enable-attachments.html) in the *Amazon Connect Administrator Guide*. 

# Flows / Flow module actions
<a name="flows-api"></a>

 The following API actions are available for flows and flow modules:
+ [AssociateFlow](API_AssociateFlow.md)
+ [BatchGetFlowAssociation](API_BatchGetFlowAssociation.md)
+ [CreateContactFlow](API_CreateContactFlow.md)
+ [CreateContactFlowModule](API_CreateContactFlowModule.md)
+ [CreateContactFlowVersion](API_CreateContactFlowVersion.md)
+ [DeleteContactFlow](API_DeleteContactFlow.md)
+ [DeleteContactFlowModule](API_DeleteContactFlowModule.md)
+ [DescribeContactFlow](API_DescribeContactFlow.md)
+ [DescribeContactFlowModule](API_DescribeContactFlowModule.md)
+ [DisassociateFlow](API_DisassociateFlow.md)
+ [GetFlowAssociation](API_GetFlowAssociation.md)
+ [ListContactFlows](API_ListContactFlows.md)
+ [ListContactFlowModules](API_ListContactFlowModules.md)
+ [ListContactFlowVersions](API_ListContactFlowVersions.md)
+ [ListFlowAssociations](API_ListFlowAssociations.md)
+ [SearchContactFlows](API_SearchContactFlows.md)
+ [SearchContactFlowModules](API_SearchContactFlowModules.md)
+ [UpdateContactFlowContent](API_UpdateContactFlowContent.md)
+ [UpdateContactFlowMetadata](API_UpdateContactFlowMetadata.md)
+ [UpdateContactFlowModuleContent](API_UpdateContactFlowModuleContent.md)
+ [UpdateContactFlowModuleMetadata](API_UpdateContactFlowModuleMetadata.md)
+ [UpdateContactFlowName](API_UpdateContactFlowName.md)

To create a CloudFormation template for flows, see the following topics:
+ [AWS::Connect::ContactFlow](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-contactflow.html)
+ [AWS::Connect::ContactFlowModule](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-contactflowmodule.html)

Use the [Flow language](https://docs.aws.amazon.com/connect/latest/APIReference/flow-language.html) to programmatically write flows rather than drag blocks onto the flow designer.

For more information about flows, see [Create Amazon Connect flows](https://docs.aws.amazon.com/connect/latest/adminguide/connect-contact-flows.html) in the *Amazon Connect Administrator Guide*. 

# Hierarchy group actions
<a name="hierarchy-groups-api"></a>

 The following API actions are available for hierarchy groups:
+ [CreateUserHierarchyGroup](API_CreateUserHierarchyGroup.md)
+ [DeleteUserHierarchyGroup](API_DeleteUserHierarchyGroup.md)
+ [DescribeUserHierarchyGroup](API_DescribeUserHierarchyGroup.md)
+ [DescribeUserHierarchyStructure](API_DescribeUserHierarchyStructure.md)
+ [ListUserHierarchyGroups](API_ListUserHierarchyGroups.md)
+ [SearchUserHierarchyGroups](API_SearchUserHierarchyGroups.md)
+ [UpdateUserHierarchy](API_UpdateUserHierarchy.md)
+ [UpdateUserHierarchyGroupName](API_UpdateUserHierarchyGroupName.md)
+ [UpdateUserHierarchyStructure](API_UpdateUserHierarchyStructure.md)

To create a CloudFormation template for hierarchy groups, see the following topic:
+ [AWS::Connect::UserHierarchyGroup](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-userhierarchygroup.html)

For more information about managing users, see [Manage users in Amazon Connect](https://docs.aws.amazon.com/connect/latest/adminguide/manage-users.html) in the *Amazon Connect Administrator Guide*. 

For more information about agent hierarchies, see [Set up agent hierarchies](https://docs.aws.amazon.com/connect/latest/adminguide/agent-hierarchy.html) in the *Amazon Connect Administrator Guide*. 

# Hours of operation actions
<a name="hours-of-operation-api"></a>

 The following API actions are available for managing hours of operation:
+ [CreateHoursOfOperation](API_CreateHoursOfOperation.md)
+ [DescribeHoursOfOperation](API_DescribeHoursOfOperation.md)
+ [DeleteHoursOfOperation](API_DeleteHoursOfOperation.md)
+ [ListHoursOfOperations](API_ListHoursOfOperations.md)
+ [SearchHoursOfOperations](API_SearchHoursOfOperations.md)
+ [UpdateHoursOfOperation](API_UpdateHoursOfOperation.md)
+ [ListChildHoursOfOperations](API_ListChildHoursOfOperations.md)
+ [AssociateHoursOfOperations](API_AssociateHoursOfOperations.md)
+ [DisassociateHoursOfOperations](API_DisassociateHoursOfOperations.md)

 The following API actions are available for managing hours of operation overrides:
+ [CreateHoursOfOperationOverride](API_CreateHoursOfOperationOverride.md)
+ [DeleteHoursOfOperationOverride](API_DeleteHoursOfOperationOverride.md)
+ [DescribeHoursOfOperationOverride](API_DescribeHoursOfOperationOverride.md)
+ [GetEffectiveHoursOfOperations](API_GetEffectiveHoursOfOperations.md)
+ [ListHoursOfOperationOverrides](API_ListHoursOfOperationOverrides.md)
+ [SearchHoursOfOperationOverrides](API_SearchHoursOfOperationOverrides.md)
+ [UpdateHoursOfOperationOverride](API_UpdateHoursOfOperationOverride.md)

To create a CloudFormation template for hours of operation, see the following topic:
+ [AWS::Connect::HoursOfOperation](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-hoursofoperation.html)

For more information about hours of operation and overrides, see [Set the hours of operation and timezone for a queue](https://docs.aws.amazon.com/connect/latest/adminguide/set-hours-operation.html) in the *Amazon Connect Administrator Guide*. 

# Instance actions
<a name="instances-api"></a>

 The following API actions are available for instances:
+ [AssociateApprovedOrigin](API_AssociateApprovedOrigin.md)
+ [AssociateBot](API_AssociateBot.md)
+ [AssociateInstanceStorageConfig](API_AssociateInstanceStorageConfig.md)
+ [AssociateLambdaFunction](API_AssociateLambdaFunction.md)
+ [AssociateLexBot](API_AssociateLexBot.md)
+ [AssociateSecurityKey](API_AssociateSecurityKey.md)
+ [CreateInstance](API_CreateInstance.md)
+ [DeleteInstance](API_DeleteInstance.md)
+ [DescribeInstance](API_DescribeInstance.md)
+ [DescribeInstanceAttribute](API_DescribeInstanceAttribute.md)
+ [DescribeInstanceStorageConfig](API_DescribeInstanceStorageConfig.md)
+ [DisassociateApprovedOrigin](API_DisassociateApprovedOrigin.md)
+ [DisassociateBot](API_DisassociateBot.md)
+ [DisassociateInstanceStorageConfig](API_DisassociateInstanceStorageConfig.md)
+ [DisassociateLambdaFunction](API_DisassociateLambdaFunction.md)
+ [DisassociateLexBot](API_DisassociateLexBot.md)
+ [DisassociateSecurityKey](API_DisassociateSecurityKey.md)
+ [GetFederationToken](API_GetFederationToken.md)
+ [ListApprovedOrigins](API_ListApprovedOrigins.md)
+ [ListBots](API_ListBots.md)
+ [ListInstances](API_ListInstances.md)
+ [ListInstanceAttributes](API_ListInstanceAttributes.md)
+ [ListInstanceStorageConfigs](API_ListInstanceStorageConfigs.md)
+ [ListLambdaFunctions](API_ListLambdaFunctions.md)
+ [ListLexBots](API_ListLexBots.md)
+ [ListSecurityKeys](API_ListSecurityKeys.md)
+ [ReplicateInstance](API_ReplicateInstance.md)
+ [UpdateInstanceAttribute](API_UpdateInstanceAttribute.md)
+ [UpdateInstanceStorageConfig](API_UpdateInstanceStorageConfig.md)

To create a CloudFormation template for instances, see the following topics:
+ [AWS::Connect::Instance](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-instance.html)
+ [AWS::Connect::InstanceStorageConfig](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-instancestorageconfig.html)

For more information about instances, see [Create an Amazon Connect instance](https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-instances.html) in the *Amazon Connect Administrator Guide*. 

# Integration association actions
<a name="integration-association-api"></a>

The following API actions are available for integration associations:
+ [CreateIntegrationAssociation](API_CreateIntegrationAssociation.md)
+ [DeleteIntegrationAssociation](API_DeleteIntegrationAssociation.md)
+ [ListIntegrationAssociations](API_ListIntegrationAssociations.md)

To create a CloudFormation template for instance associations, see the following topic:
+ [AWS::Connect::IntegrationAssociation](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-integrationassociation.html)

For more information about integration associations, see [Set up pre-built integrations](https://docs.aws.amazon.com/connect/latest/adminguide/crm.html) in the *Amazon Connect Administrator Guide*. 

# Metrics actions
<a name="metrics-api"></a>

The following API actions are available for metrics:
+ [GetContactMetrics](API_GetContactMetrics.md)
+ [GetCurrentMetricData](API_GetCurrentMetricData.md)
+ [GetCurrentUserData](API_GetCurrentUserData.md)
+ [GetMetricData](API_GetMetricData.md)
+ [GetMetricDataV2](API_GetMetricDataV2.md)

For more information about metrics, see [Metrics, dashboards, and reports in Amazon Connect](https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-metrics.html) in the *Amazon Connect Administrator Guide*. 

# Notifications actions
<a name="notifications-api"></a>

The following API actions are available for notifications:
+ [CreateNotification](API_CreateNotification.md)
+ [DeleteNotification](API_DeleteNotification.md)
+ [DescribeNotification](API_DescribeNotification.md)
+ [ListNotifications](API_ListNotifications.md)
+ [ListUserNotifications](API_ListUserNotifications.md)
+ [SearchNotifications](API_SearchNotifications.md)
+ [UpdateNotificationContent](API_UpdateNotificationContent.md)
+ [UpdateUserNotificationStatus](API_UpdateUserNotificationStatus.md)

For more information about notifications, see [Notifications Amazon Connect](https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-notifications.html) in the *Amazon Connect Administrator Guide*. 

# Phone number actions
<a name="phone-numbers-api"></a>

The following API actions are available for phone numbers:
+ [AssociatePhoneNumberContactFlow](API_AssociatePhoneNumberContactFlow.md)
+ [ClaimPhoneNumber](API_ClaimPhoneNumber.md)
+ [DescribePhoneNumber](API_DescribePhoneNumber.md)
+ [DisassociatePhoneNumberContactFlow](API_DisassociatePhoneNumberContactFlow.md)
+ [ImportPhoneNumber](API_ImportPhoneNumber.md)
+ [ListPhoneNumbers](API_ListPhoneNumbers.md)
+ [ListPhoneNumbersV2](API_ListPhoneNumbersV2.md)
+ [ReleasePhoneNumber](API_ReleasePhoneNumber.md)
+ [SearchAvailablePhoneNumbers](API_SearchAvailablePhoneNumbers.md)
+ [UpdatePhoneNumber](API_UpdatePhoneNumber.md)
+ [UpdatePhoneNumberMetadata](API_UpdatePhoneNumberMetadata.md)

To create a CloudFormation template for phone numbers, see the following topic:
+ [AWS::Connect::PhoneNumber](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-phonenumber.html)

For more information about phone numbers, see [Set up phone numbers for your contact center](https://docs.aws.amazon.com/connect/latest/adminguide/contact-center-phone-number.html) in the *Amazon Connect Administrator Guide*. 

# Predefined attributes actions
<a name="predefined-attributes-api"></a>

The following API actions are available for predefined attributes:
+ [CreatePredefinedAttribute](API_CreatePredefinedAttribute.md)
+ [DescribePredefinedAttribute](API_DescribePredefinedAttribute.md)
+ [ListPredefinedAttributes](API_ListPredefinedAttributes.md)
+ [SearchPredefinedAttributes](API_SearchPredefinedAttributes.md)
+ [UpdatePredefinedAttribute](API_UpdatePredefinedAttribute.md)

To create a CloudFormation template for phone numbers, see the following topic:
+ [AWS::Connect::PredefinedAttribute](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-predefinedattribute.html)

For more information about predefined attributes, see [Create predefined attributes for routing contacts to agents](https://docs.aws.amazon.com/connect/latest/adminguide/predefined-attributes.html) in the *Amazon Connect Administrator Guide*. 

# Prompt actions
<a name="prompts-api"></a>

The following API actions are available for prompts:
+ [CreatePrompt](API_CreatePrompt.md)
+ [DeletePrompt](API_DeletePrompt.md)
+ [DescribePrompt](API_DescribePrompt.md)
+ [GetPromptFile](API_GetPromptFile.md)
+ [ListPrompts](API_ListPrompts.md)
+ [SearchPrompts](API_SearchPrompts.md)
+ [UpdatePrompt](API_UpdatePrompt.md)

To create a CloudFormation template for prompts, see the following topic:
+ [AWS::Connect::Prompt](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-prompt.html)

For more information about prompts, see [Create prompts](https://docs.aws.amazon.com/connect/latest/adminguide/prompts.html) in the *Amazon Connect Administrator Guide*. 

# Queue actions
<a name="queues-api"></a>

The following API actions are available for queues:
+ [CreateQueue](API_CreateQueue.md)
+ [DeleteQueue](API_DeleteQueue.md)
+ [DescribeQueue](API_DescribeQueue.md)
+ [ListQueues](API_ListQueues.md)
+ [SearchQueues](API_SearchQueues.md)
+ [UpdateQueueHoursOfOperation](API_UpdateQueueHoursOfOperation.md)
+ [UpdateQueueMaxContacts](API_UpdateQueueMaxContacts.md)
+ [UpdateQueueName](API_UpdateQueueName.md)
+ [UpdateQueueOutboundCallerConfig](API_UpdateQueueOutboundCallerConfig.md)
+ [UpdateQueueStatus](API_UpdateQueueStatus.md)

To create a CloudFormation template for queues, see the following topic:
+ [AWS::Connect::Queue](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-queue.html)

For more information about queues, see [Set up routing](https://docs.aws.amazon.com/connect/latest/adminguide/connect-queues.html) in the *Amazon Connect Administrator Guide*. 

# Quick connect actions
<a name="quick-connects-api"></a>

The following API actions are available for quick connects:
+ [AssociateQueueQuickConnects](API_AssociateQueueQuickConnects.md)
+ [CreateQuickConnect](API_CreateQuickConnect.md)
+ [DeleteQuickConnect](API_DeleteQuickConnect.md)
+ [DescribeQuickConnect](API_DescribeQuickConnect.md)
+ [DisassociateQueueQuickConnects](API_DisassociateQueueQuickConnects.md)
+ [ListQueueQuickConnects](API_ListQueueQuickConnects.md)
+ [ListQuickConnects](API_ListQuickConnects.md)
+ [SearchQuickConnects](API_SearchQuickConnects.md)
+ [UpdateQuickConnectConfig](API_UpdateQuickConnectConfig.md)
+ [UpdateQuickConnectName](API_UpdateQuickConnectName.md)

To create a CloudFormation template for quick connects, see the following topic:
+ [AWS::Connect::QuickConnect](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-quickconnect.html)

For more information about quick connects, see [Create quick connects](https://docs.aws.amazon.com/connect/latest/adminguide/quick-connects.html) in the *Amazon Connect Administrator Guide*. 

# Routing profile actions
<a name="routing-profiles-api"></a>

The following API actions are available for routing profiles:
+ [AssociateRoutingProfileQueues](API_AssociateRoutingProfileQueues.md)
+ [CreateRoutingProfile](API_CreateRoutingProfile.md)
+ [DeleteRoutingProfile](API_DeleteRoutingProfile.md)
+ [DescribeRoutingProfile](API_DescribeRoutingProfile.md)
+ [DisassociateRoutingProfileQueues](API_DisassociateRoutingProfileQueues.md)
+ [ListRoutingProfileManualAssignmentQueues](API_ListRoutingProfileManualAssignmentQueues.md)
+ [ListRoutingProfiles](API_ListRoutingProfiles.md)
+ [ListRoutingProfileQueues](API_ListRoutingProfileQueues.md)
+ [SearchRoutingProfiles](API_SearchRoutingProfiles.md)
+ [UpdateRoutingProfileConcurrency](API_UpdateRoutingProfileConcurrency.md)
+ [UpdateRoutingProfileDefaultOutboundQueue](API_UpdateRoutingProfileDefaultOutboundQueue.md)
+ [UpdateRoutingProfileName](API_UpdateRoutingProfileName.md)
+ [UpdateRoutingProfileQueues](API_UpdateRoutingProfileQueues.md)

To create a CloudFormation template for routing profiles, see the following topic:
+ [AWS::Connect::RoutingProfile](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html)

For more information about routing profiles, see [Create a routing profile](https://docs.aws.amazon.com/connect/latest/adminguide/routing-profiles.html) in the *Amazon Connect Administrator Guide*. 

# Rules actions
<a name="rules-api"></a>

The following API actions are available for rules:
+ [CreateRule](API_CreateRule.md)
+ [DeleteRule](API_DeleteRule.md)
+ [DescribeRule](API_DescribeRule.md)
+ [ListRules](API_ListRules.md)
+ [UpdateRule](API_UpdateRule.md)

To create a CloudFormation template for rules, see the following topic:
+ [AWS::Connect::Rule](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-rule.html)

Use the [Rules Function language](https://docs.aws.amazon.com/connect/latest/APIReference/connect-rules-language.html) to code conditions for the rules. 

For more information about Amazon Connect rules, see [Create rules](https://docs.aws.amazon.com/connect/latest/adminguide/connect-rules.html) and [Create rules with Contact Lens](https://docs.aws.amazon.com/connect/latest/adminguide/build-rules-for-contact-lens.html) in the *Amazon Connect Administrator Guide*. 

# Security profile actions
<a name="security-profiles-api"></a>

The following API actions are available for security profiles:
+ [CreateSecurityProfile](API_CreateSecurityProfile.md)
+ [DescribeSecurityProfile](API_DescribeSecurityProfile.md)
+ [DeleteSecurityProfile](API_DeleteSecurityProfile.md)
+ [ListSecurityProfiles](API_ListSecurityProfiles.md)
+ [ListSecurityProfileApplications](API_ListSecurityProfileApplications.md)
+ [ListSecurityProfilePermissions](API_ListSecurityProfilePermissions.md)
+ [SearchSecurityProfiles](API_SearchSecurityProfiles.md)
+ [UpdateSecurityProfile](API_UpdateSecurityProfile.md)

To create a CloudFormation template for tasks, see the following topic:
+ [AWS::Connect::SecurityProfile](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-securityprofile.html)

For more information about security profiles, see [Security profiles](https://docs.aws.amazon.com/connect/latest/adminguide/connect-security-profiles.html) in the *Amazon Connect Administrator Guide*. 

# Tag actions
<a name="tags-api"></a>

The following API actions are available for tags:
+ [SearchResourceTags](API_SearchResourceTags.md)
+ [TagResource](API_TagResource.md)
+ [ListTagsForResource](API_ListTagsForResource.md)
+ [UntagResource](API_UntagResource.md)

For more information about tags, see [Tagging resources in Amazon Connect](https://docs.aws.amazon.com/connect/latest/adminguide/tagging.html) in the *Amazon Connect Administrator Guide*. 

# Task actions
<a name="tasks-api"></a>

The following API actions are available for tasks:
+ [CreateTaskTemplate](API_CreateTaskTemplate.md)
+ [DeleteTaskTemplate](API_DeleteTaskTemplate.md)
+ [GetTaskTemplate](API_GetTaskTemplate.md)
+ [ListTaskTemplates](API_ListTaskTemplates.md)
+ [StartTaskContact](API_StartTaskContact.md)
+ [UpdateTaskTemplate](API_UpdateTaskTemplate.md)

To create a CloudFormation template for tasks, see the following topic:
+ [AWS::Connect::TaskTemplate](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-tasktemplate.html)

For more information about tasks, see the following topics in the *Amazon Connect Administrator Guide*:
+ [Tasks](https://docs.aws.amazon.com/connect/latest/adminguide/tasks.html)
+ [Set up tasks](https://docs.aws.amazon.com/connect/latest/adminguide/concepts-getting-started-tasks.html)
+ [Set up applications for task creation](https://docs.aws.amazon.com/connect/latest/adminguide/integrate-external-apps-tasks.html)

# Traffic distribution group actions
<a name="trafficdistributiongroups-api"></a>

The following API actions are available for traffic distribution groups:
+ [AssociateTrafficDistributionGroupUser](API_AssociateTrafficDistributionGroupUser.md)
+ [CreateTrafficDistributionGroup](API_CreateTrafficDistributionGroup.md)
+ [DeleteTrafficDistributionGroup](API_DeleteTrafficDistributionGroup.md)
+ [DescribeTrafficDistributionGroup](API_DescribeTrafficDistributionGroup.md)
+ [DisassociateTrafficDistributionGroupUser](API_DisassociateTrafficDistributionGroupUser.md)
+ [GetTrafficDistribution](API_GetTrafficDistribution.md)
+ [ListTrafficDistributionGroups](API_ListTrafficDistributionGroups.md)
+ [ListTrafficDistributionGroupUsers](API_ListTrafficDistributionGroupUsers.md)
+ [UpdateTrafficDistribution](API_UpdateTrafficDistribution.md)

To create a CloudFormation template for traffic distribution groups, see the following topic:
+ [AWS::Connect::TrafficDistributionGroup](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-trafficdistributiongroup.html)

For more information about traffic distribution groups, see [Set up Amazon Connect Global Resiliency](https://docs.aws.amazon.com/connect/latest/adminguide/setup-connect-global-resiliency.html) in the *Amazon Connect Administrator Guide*.

# Use cases actions
<a name="use-cases-api"></a>

The following API actions are available for use cases:
+ [CreateUseCase](API_CreateUseCase.md)
+ [DeleteUseCase](API_DeleteUseCase.md)
+ [ListUseCases](API_ListUseCases.md)

# User management actions
<a name="users-api"></a>

The following API actions are available for user management:
+ [AssociateUserProficiencies](API_AssociateUserProficiencies.md)
+ [CreateUser](API_CreateUser.md)
+ [DeleteUser](API_DeleteUser.md)
+ [DescribeUser](API_DescribeUser.md)
+ [DisassociateUserProficiencies](API_DisassociateUserProficiencies.md)
+ [ListUsers](API_ListUsers.md)
+ [ListUserProficiencies](API_ListUserProficiencies.md)
+ [PutUserStatus](API_PutUserStatus.md)
+ [SearchUsers](API_SearchUsers.md)
+ [UpdateUserConfig](API_UpdateUserConfig.md)
+ [UpdateUserIdentityInfo](API_UpdateUserIdentityInfo.md)
+ [UpdateUserPhoneConfig](API_UpdateUserPhoneConfig.md)
+ [UpdateUserRoutingProfile](API_UpdateUserRoutingProfile.md)
+ [UpdateUserSecurityProfiles](API_UpdateUserSecurityProfiles.md)

To create a CloudFormation template for users, see the following topic:
+ [AWS::Connect::User](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-user.html)

For more information about managing users, see [Manage users in Amazon Connect](https://docs.aws.amazon.com/connect/latest/adminguide/manage-users.html) in the *Amazon Connect Administrator Guide*. 

# View actions
<a name="view-api"></a>

The following API actions are available for views:
+ [CreateView](API_CreateView.md)
+ [CreateViewVersion](API_CreateViewVersion.md)
+ [DeleteView](API_DeleteView.md)
+ [DeleteViewVersion](API_DeleteViewVersion.md)
+ [DescribeView](API_DescribeView.md)
+ [ListViews](API_ListViews.md)
+ [ListViewVersions](API_ListViewVersions.md)
+ [UpdateViewContent](API_UpdateViewContent.md)
+ [UpdateViewMetadata](API_UpdateViewMetadata.md)
+ [View](API_View.md)
+ [ViewContent](API_ViewContent.md)
+ [ViewInputContent](API_ViewInputContent.md)
+ [ViewSummary](API_ViewSummary.md)
+ [ViewVersionSummary](API_ViewVersionSummary.md)

To create a CloudFormation template for views, see the following topics:
+ [AWS::Connect::View](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-view.html)
+ [AWS::Connect::ViewVersion](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-viewversion.html)

For more information about views, see the following topic in the *Amazon Connect Administrator Guide*:
+ [View resource](https://docs.aws.amazon.com/connect/latest/adminguide/view-resources-sg.html)

# Vocabulary actions
<a name="vocabularies-api"></a>

The following API actions are available for vocabularies:
+ [AssociateDefaultVocabulary](API_AssociateDefaultVocabulary.md)
+ [CreateVocabulary](API_CreateVocabulary.md)
+ [DeleteVocabulary](API_DeleteVocabulary.md)
+ [DescribeVocabulary](API_DescribeVocabulary.md)
+ [ListDefaultVocabularies](API_ListDefaultVocabularies.md)
+ [SearchVocabularies](API_SearchVocabularies.md)

For more information about custom vocabularies, see [Add custom vocabularies](https://docs.aws.amazon.com/connect/latest/adminguide/add-custom-vocabulary.html) in the *Amazon Connect Administrator Guide*. 

# Voice actions
<a name="voice-api"></a>

The following API actions are available for voice:
+ [ResumeContactRecording](API_ResumeContactRecording.md)
+ [StartContactRecording](API_StartContactRecording.md)
+ [StartOutboundVoiceContact](API_StartOutboundVoiceContact.md)
+ [StopContactRecording](API_StopContactRecording.md)
+ [SuspendContactRecording](API_SuspendContactRecording.md)

For more information, see the following topics in the *Amazon Connect Administrator Guide*: 
+ [Monitor live conversations](https://docs.aws.amazon.com/connect/latest/adminguide/monitor-conversations.html) 
+ [Review recorded conversations](https://docs.aws.amazon.com/connect/latest/adminguide/review-recorded-conversations.html) 

# Workspace actions
<a name="workspaces-api"></a>

The following API actions are available for workspaces:
+ [AssociateWorkspace](API_AssociateWorkspace.md)
+ [CreateWorkspace](API_CreateWorkspace.md)
+ [CreateWorkspacePage](API_CreateWorkspacePage.md)
+ [DeleteWorkspace](API_DeleteWorkspace.md)
+ [DeleteWorkspaceMedia](API_DeleteWorkspaceMedia.md)
+ [DeleteWorkspacePage](API_DeleteWorkspacePage.md)
+ [DescribeWorkspace](API_DescribeWorkspace.md)
+ [DisassociateWorkspace](API_DisassociateWorkspace.md)
+ [ImportWorkspaceMedia](API_ImportWorkspaceMedia.md)
+ [ListWorkspaceMedia](API_ListWorkspaceMedia.md)
+ [ListWorkspacePages](API_ListWorkspacePages.md)
+ [ListWorkspaces](API_ListWorkspaces.md)
+ [SearchWorkspaceAssociations](API_SearchWorkspaceAssociations.md)
+ [SearchWorkspaces](API_SearchWorkspaces.md)
+ [UpdateWorkspaceMetadata](API_UpdateWorkspaceMetadata.md)
+ [UpdateWorkspacePage](API_UpdateWorkspacePage.md)
+ [UpdateWorkspaceTheme](API_UpdateWorkspaceTheme.md)
+ [UpdateWorkspaceVisibility](API_UpdateWorkspaceVisibility.md)

For more information about workspaces, see [Workspaces](https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-workspaces.html) in the *Amazon Connect Administrator Guide*.