End of support notice: On March 31, 2027, AWS will end support for Amazon WorkSpaces Thin Client. After March 31, 2027, you will no longer be able to access the WorkSpaces Thin Client console or WorkSpaces Thin Client resources. For more information, see [Amazon WorkSpaces Thin Client end of support](https://docs.aws.amazon.com/workspaces-thin-client/latest/ug/workspacesthinclient-end-of-support.html). # Amazon WorkSpaces Thin Client end of support After careful consideration, we decided to end support for Amazon WorkSpaces Thin Client, effective March 31, 2027. Amazon WorkSpaces Thin Client will no longer accept new customers beginning April 20, 2026. As an existing customer, you can continue to use the service as normal until March 31, 2027. After March 31, 2027, you will no longer be able to use Amazon WorkSpaces Thin Client to access Amazon WorkSpaces (WorkSpaces Personal, WorkSpaces Applications, and WorkSpaces Secure Browser), or manage Amazon WorkSpaces Thin Client using the console. This page provides important information to help you understand the impact of this change and plan your transition to supported alternatives before the end-of-support date. ## Service status until end of support As an existing customer who purchased and registered an Amazon WorkSpaces Thin Client before March 31, 2026, you can continue to use the service as normal until March 31, 2027. During this period, AWS will focus on maintaining service stability and addressing critical functional or security issues. No new features or major enhancements will be introduced prior to the end-of-support date. Customers can continue to use existing devices and manage them through the Amazon WorkSpaces Thin Client service until support ends on March 31, 2027. ## Alternatives to Amazon WorkSpaces Thin Client AWS Partners offer third-party thin client solutions that support Amazon WorkSpaces. These supported alternatives provide: + Continued secure access to Amazon WorkSpaces + Broader hardware selection, including devices with additional integrated USB ports, higher-performance CPUs, and increased memory capacity, as well as greater flexibility to align endpoint refresh and lifecycle management with your organization's standard hardware practices + Cloud management services to manage the devices Using these alternatives allows you to continue using Amazon WorkSpaces without relying on the Amazon WorkSpaces Thin Client service. Learn more about these alternative thin client solutions by viewing the [complete list of AWS partner thin client vendors](https://partners.amazonaws.com/search/qualified-devices?keyword=workspaces). For example, you can also explore the [Dell Configuration Guide for Amazon WorkSpaces](https://www.dell.com/support/manuals/en-us/wyse-thinos-maintenance/thinos_9.1_ag/configuring-the-amazon-workspaces-broker-connection?guid=guid-299fa2be-6347-4bf0-9ca5-68e918502b2a&lang=en-us). ## How to transition from Amazon WorkSpaces Thin Client To prepare for the end of support, customers should complete the following steps before March 31, 2027: + Identify all devices currently managed using Amazon WorkSpaces Thin Client. + Select a supported alternative thin client solution that meets your organizational requirements. + Provision and configure replacement devices according to the alternative vendor's documentation. + Connect replacement devices to your existing Amazon WorkSpaces environments. + Decommission Amazon WorkSpaces Thin Client devices once the transition is complete. + To dispose of devices in United States, visit the [Amazon Recycling portal](https://amazonrecycling-us.re-teck.com/recycling/home) to schedule pickup or drop-off. For Germany, France, India, Italy, Spain, and United Kingdom, visit the [Device Recycling page](https://aws.amazon.com/workspaces-family/thin-client/terms/device-recycling-information/) for more information. AWS encourages customers to begin planning their transition as early as possible to ensure a smooth experience before the end-of-support date. ## Need help or have questions? If you have questions about this change or need assistance planning your transition, contact us through AWS Support. You can also review the below FAQs for more information. ## FAQs What happens if I don't migrate by March 31, 2027? You will no longer be able to use Amazon WorkSpaces Thin Client to access Amazon WorkSpaces, or manage Amazon WorkSpaces Thin Client using the console after March 31, 2027. Additionally, Amazon WorkSpaces Thin Client cannot be used for any other purpose once the service is deprecated on March 31, 2027. Will my existing Amazon WorkSpaces continue to function after the deprecation date? Yes, you can continue to use your Amazon WorkSpaces on other supported devices. You can view the [complete list of AWS partner thin client vendors](https://partners.amazonaws.com/search/qualified-devices?keyword=workspaces). Which alternative should I choose? The best alternative depends on your organization's use case and requirement. If you want a device that is easier to manage compared to traditional desktop devices, you can choose a thin client device from Dell or other supported partners. You can explore the [list of supported devices](https://partners.amazonaws.com/search/qualified-devices?keyword=workspaces). Before deployment, we recommend you conduct a proof-of-concept test and verify the device meets your requirements. How can I get help with migration? If you have questions about setting up WorkSpaces on your device, contact AWS Support or reach out to your AWS account manager for assistance. If you have device-specific questions, contact your device vendor for assistance. Will I continue to receive support before March 31, 2027? Yes, you will continue to receive support through AWS Support before March 31, 2027. Will I continue to be charged the \$16 monthly service fee before March 31, 2027? For activated devices, customers will continue to be charged a monthly service fee of \$16 per device, unless devices are deregistered. You can follow [these steps](https://docs.aws.amazon.com/workspaces-thin-client/latest/ag/resetting-and-deregsitering-a-device.html) to deregister unused devices. After March 31, 2027, the WorkSpaces Thin Client device will stop working and you will no longer be charged the \$16 monthly service fee. Can I continue to purchase Amazon WorkSpaces Thin Client? We will stop accepting new customers from March 31, 2026. For existing Amazon Business customers, we will allowlist your account to purchase Amazon WorkSpaces thin clients. For existing Amazon.com retail customers, the Amazon WorkSpaces Thin Client team will provide specific ordering instructions according to individual requests. Both new and existing customers can no longer order any Amazon WorkSpaces Thin Client after March 31, 2027. What should I do with the physical devices after sunset? You should first [deregister the devices](https://docs.aws.amazon.com/workspaces-thin-client/latest/ag/resetting-and-deregsitering-a-device.html). For devices in United States, you can use Amazon's official recycling partner, Re-Teck, to dispose of decommissioned devices. Visit the [Amazon Recycling portal](https://amazonrecycling-us.re-teck.com/recycling/home) to schedule pickup or drop-off. This process ensures secure data destruction, environmental compliance, and proper documentation through certificates of recycling. Inventory all devices before disposal and retain certificates for your records. Your end users can follow the steps to recycle the devices without requiring the devices to be shipped to a central location. For Germany, France, India, Italy, Spain, and United Kingdom, visit the [Device Recycling page](https://aws.amazon.com/workspaces-family/thin-client/terms/device-recycling-information/) for more information.