Viewing email headers - Amazon WorkMail

End of support notice: On March 31, 2027, AWS will end support for Amazon WorkMail. After March 31, 2027, you will no longer be able to access the Amazon WorkMail console or Amazon WorkMail resources. For more information, see Amazon WorkMail end of support.

Viewing email headers

The information in email headers can help you troubleshoot common user email issues. Amazon WorkMail allows you to view the header information for any message.

To view email headers in Amazon WorkMail
  1. In the Amazon WorkMail web application, double-click on the email message to open.

  2. Choose Message options (the gear and envelope icon) located in the upper-right corner of the message, next to the Sent on date.

The email headers appear under Internet Headers.