End of support notice: On March 31, 2027, AWS will end support for Amazon WorkMail. After March 31, 2027, you will no longer be able to access the Amazon WorkMail console or Amazon WorkMail resources. For more information, see [Amazon WorkMail end of support](https://docs.aws.amazon.com/workmail/latest/adminguide/workmail-end-of-support.html). 

# Editing user details
<a name="edit_user"></a>

When you edit the user details, you can change the following: 
+ **Personal data** – Names, email address, phone numbers, and other personal details.
+ **Mailbox quotas (sizes)** – Quotas can range from 1 MB to 51,200 MB (50 GB). Amazon WorkMail notifies users when they reach 90 percent of their quota. Also, changing a user's mailbox quota won't affect pricing. For more information about pricing, refer to [Amazon WorkMail Pricing](https://aws.amazon.com/workmail/pricing/).
+ **Mobile device access **– Remove and wipe devices, and view device details.
+ **Mailbox access permissions** – Grant users permission to use a mailbox, and grant users different levels of access to the mailbox. 
+ **Personal access tokens (when IAM Identity Center is enabled)** – View and delete personal access tokens.

**Note**  
If you integrate Amazon WorkMail with an AD Connector directory, you can't edit these details from the AWS Management Console. Instead, you must edit them using your Active Directory management tools. Limitations apply when your organization is in interoperability mode. For more information, see [Limitations in interoperability mode](interoperability.md#interop_limitations).

**To edit the user details**

1. Open the Amazon WorkMail console at [https://console.aws.amazon.com/workmail/](https://console.aws.amazon.com/workmail/).

   If necessary, change the AWS Region. In the bar at the top of the console window, open the **Select a Region** list and choose a Region. For more information, see [Regions and endpoints](http://docs.aws.amazon.com/general/latest/gr/index.html?rande.html) in the *Amazon Web Services General Reference*.

1. In the navigation pane, choose **Organizations**, then choose the organization that you want to use.

1. In the navigation pane, choose **Users**, and then choose the name of the user to edit.

**To edit personal data**

1. In the **User details** section, choose **Edit**.

1. Under **User details**, enter or change the user's personal information as needed. 

1. When finished, choose **Save changes**.

**To associate with an IAM Identity Center user**

1. Under **User details**, choose **Edit**.

1. Enter the user ID of the IAM Identity Center user you want to associate. You can view this information under the **Assigned Users** table in the IAM Identity Center page or in the IAM Identity Center console.

1. Choose **Save changes**.

**To edit mailbox quotas**

1. Under **User details**, choose the **Quota** tab, and then choose **Edit**.

1. In the **Update mailbox quota** box, enter a size for the mailbox. You can enter values from **1** to **51200**.

1. Choose **Save changes**.

**To manage mobile device data**
**Note**  
To manage mobile devices, your users first need to connect their devices to your instance of Amazon WorkMail. For information about connecting mobile devices, refer to [Setting up mobile device clients for Amazon WorkMail](https://docs.aws.amazon.com/workmail/latest/userguide/mobile-client.html).

1. Under **User details**, choose the **Mobile devices** tab.

1. To see a current list of devices, choose **Refresh**.

1. To view a device's details, choose the device name from the **Device ID** column.

1. To remove or wipe the device, choose the radio button next to the device name, and then choose **Remove** or **Wipe** as needed.

1. In the dialog box that appears, confirm the removal or wipe operation. Remember that users will reappear when they sync their devices with Amazon WorkMail again. 

**To edit mailbox permissions**

1. Choose the **Permissions** tab.

1. Do one of the following:

   1. To add permissions, choose **Add permissions**. Open the **Add new permissions** list and choose a user or group, choose the permission settings for the user or group, and then choose **Save**.

   1. To edit user permissions, choose the button next to the user's name. Choose **Edit**, select the desired options, and then choose **Save**.

   For more information about the permission options, refer to [Working with mailbox permissions](mail_perms_overview.md).

1. To remove all permissions, choose **Remove**, then confirm the removal.

**To delete personal access tokens**
**Note**  
Make sure the token you are deleting is not actively used by any email client. Deleting a token when in use will break the authentication for the clients using the token.

1. Choose the **Personal Access Tokens** tab.

1. From the list of personal access tokens, select the personal access token to delete.

1. Choose **Delete token**.

1. Enter **Type** in the confirmation text box.