# OPS11-BP05 Define drivers for improvement
<a name="ops_evolve_ops_drivers_for_imp"></a>

 Identify drivers for improvement to help you evaluate and prioritize opportunities based on data and feedback loops. Explore improvement opportunities in your systems and processes, and automate where appropriate. 

 **Desired outcome:** 
+  You track data from across your environment. 
+  You correlate events and activities to business outcomes. 
+  You can compare and contrast between environments and systems. 
+  You maintain a detailed activity history of your deployments and outcomes. 
+  You collect data to support your security posture. 

 **Common anti-patterns:** 
+  You collect data from across your environment but do not correlate events and activities. 
+  You collect detailed data from across your estate, and it drives high Amazon CloudWatch and AWS CloudTrail activity and cost. However, you do not use this data meaningfully. 
+  You do not account for business outcomes when defining drivers for improvement. 
+  You do not measure the effects of new features. 

 **Benefits of establishing this best practice:** 
+  You minimize the impact of event-based motivations or emotional investment by determining criteria for improvement. 
+  You respond to business events, not just technical ones. 
+  You measure your environment to identify areas of improvement. 

 **Level of risk exposed if this best practice is not established:** Medium 

## Implementation guidance
<a name="implementation-guidance"></a>
+  Understand drivers for improvement: You should only make changes to a system when a desired outcome is supported. 
  +  Desired capabilities: Evaluate desired features and capabilities when evaluating opportunities for improvement. 
    +  [What's New with AWS](https://aws.amazon.com/new/) 
  +  Unacceptable issues: Evaluate unacceptable issues, bugs, and vulnerabilities when evaluating opportunities for improvement. Track rightsizing options, and seek optimization opportunities. 
    +  [AWS Latest Security Bulletins](https://aws.amazon.com/security/security-bulletins/) 
    +  [AWS Trusted Advisor](https://aws.amazon.com/premiumsupport/trustedadvisor/) 
    +  [Cloud Intelligence Dashboards](https://www.wellarchitectedlabs.com/cloud-intelligence-dashboards/) 
  +  Compliance requirements: Evaluate updates and changes required to maintain compliance with regulation, policy, or to remain under support from a third party, when reviewing opportunities for improvement. 
    +  [AWS Compliance](https://aws.amazon.com/compliance/) 
    +  [AWS Compliance Programs](https://aws.amazon.com/compliance/programs/) 
    +  [AWS Compliance Latest News](https://aws.amazon.com/compliance/compliance-latest-news/) 

## Resources
<a name="resources"></a>

 **Related best practices:** 
+  [OPS01 Organization priorities](https://docs.aws.amazon.com/wellarchitected/latest/operational-excellence-pillar/organization-priorities.html) 
+  [OPS02 Relationships and Ownerships](https://docs.aws.amazon.com/wellarchitected/latest/operational-excellence-pillar/relationships-and-ownership.html) 
+  [OPS04-BP01 Identify key performance indicators](https://docs.aws.amazon.com/wellarchitected/latest/operational-excellence-pillar/ops_observability_identify_kpis.html) 
+  [OPS08 Utilizing Workload Observability](https://docs.aws.amazon.com/wellarchitected/latest/operational-excellence-pillar/utilizing-workload-observability.html) 
+  [OPS09 Understanding Operational Health](https://docs.aws.amazon.com/wellarchitected/latest/operational-excellence-pillar/understanding-operational-health.html) 
+  [OPS11-BP03 Implement feedback loops](https://docs.aws.amazon.com/wellarchitected/latest/operational-excellence-pillar/ops_evolve_ops_feedback_loops.html) 

 **Related documents:** 
+  [Amazon Athena](https://aws.amazon.com/athena/?whats-new-cards.sort-by=item.additionalFields.postDateTime&whats-new-cards.sort-order=desc) 
+  [Quick](https://aws.amazon.com/quicksight/) 
+  [AWS Compliance](https://aws.amazon.com/compliance/) 
+  [AWS Compliance Latest News](https://aws.amazon.com/compliance/compliance-latest-news/) 
+  [AWS Compliance Programs](https://aws.amazon.com/compliance/programs/) 
+  [AWS Glue](https://aws.amazon.com/glue/?whats-new-cards.sort-by=item.additionalFields.postDateTime&whats-new-cards.sort-order=desc) 
+  [AWS Latest Security Bulletins](https://aws.amazon.com/security/security-bulletins/) 
+  [AWS Trusted Advisor](https://aws.amazon.com/premiumsupport/trustedadvisor/) 
+  [Export your log data to Amazon S3](https://docs.aws.amazon.com/AmazonCloudWatch/latest/logs/S3Export.html) 
+  [What's New with AWS](https://aws.amazon.com/new/) 
+  [The Imperatives of Customer-Centric Innovation](https://aws.amazon.com/executive-insights/content/the-imperatives-of-customer-centric-innovation/) 
+  [Digital Transformation: Hype or a Strategic Necessity?](https://aws.amazon.com/blogs/enterprise-strategy/digital-transformation-hype-or-a-strategic-necessity/) 

 **Related Videos** 
+  [AWS re:Invent 2023 - Improve operational efficiency and resilience with Support (SUP310)](https://youtu.be/jaehZYBNG0Y?si=UNEaLZsXDrxcBgYo)