# Contact AWS Support
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If you have [AWS Business Support\$1](https://aws.amazon.com/premiumsupport/plans/business-plus/), [AWS Enterprise Support](https://aws.amazon.com/premiumsupport/plans/enterprise/), or [Unified Operations](https://aws.amazon.com/premiumsupport/plans/unified-operations/), you can use the AWS Support Center to get expert assistance with this solution. The following sections provide instructions.

## Create case
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1. Sign in to [Support Center](https://support.console.aws.amazon.com/support/home#/).

1. Choose **Create case**.

## How can we help?
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1. Choose **Technical**.

1. For **Service**, select **Solutions**.

1. For **Category**, select **Other Solutions**.

1. For **Severity**, select the option that best matches your use case.

1. When you enter the **Service**, **Category**, and **Severity**, the interface populates links to common troubleshooting questions. If you can’t resolve your question with these links, choose **Next step: Additional information**.

## Additional information
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1. For **Subject**, enter text summarizing your question or issue.

1. For **Description**, describe the issue in detail, including the name of this solution and the version you are using, such as this example: **Centralized Logging with OpenSearch vX.Y.Z**.

1. Choose **Attach files**.

1. Attach the information that AWS Support needs to process the request.

## Help us resolve your case faster
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1. Enter the requested information.

1. Choose **Next step: Solve now or contact us**.

## Solve now or contact us
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1. Review the **Solve now** solutions.

1. If you can’t resolve your issue with these solutions, choose **Contact us**, enter the requested information, and choose **Submit**.