# Toll-free number frequently asked questions
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Frequently asked questions about the toll-free number registration process.

## Do I currently own a toll-free number?
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**To check if you own a toll-free number**

1. Open the AWS End User Messaging SMS console at [https://console.aws.amazon.com/sms-voice/](https://console.aws.amazon.com/sms-voice/).

1. In the navigation pane, under **SMS and voice**, choose **Phone numbers**.

1. Toll-free numbers have their **type** listed as **toll free**.

## Do I have to register my toll-free number?
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Yes. If you currently own a toll-free number, you must register to use it. 

## How do I purchase a toll-free number?
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Follow the directions at [Request a phone number in AWS End User Messaging SMS](phone-numbers-request.md) to purchase a toll-free number.

## How do I register my toll-free number?
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If you already procured your TFN and created a registration form then follow the directions at [US toll-free number registration form](registrations-tfn-register.md) to complete the form. If you need to create a registration then follow the directions at [Create a new registration using the AWS End User Messaging SMS console](registrations-create.md) to register a toll-free number. 

## What is the registration status of my toll-free number and what does it mean?
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Follow the directions at [Check a registration's status in AWS End User Messaging SMS](registrations-status.md) to check your registration and status.

## What information do I need to provide?
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You will need to provide your companies address, a business contact, and a use case. You can find the required information at [US toll-free number registration form](registrations-tfn-register.md).

## What if my registration is rejected?
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If your registration is rejected, its status will be changed to **Requires Updates** and you can make updates by following the directions in [Edit a registration in AWS End User Messaging SMS](registrations-edit.md).

## What permissions do I need?
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The IAM permissions that you use to visit the AWS End User Messaging SMS console must be enabled with the *`“sms-voice:*”`* permission.