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/AWS1/IF_SHB=>CREATETICKETV2()

About CreateTicketV2

Grants permission to create a ticket in the chosen ITSM based on finding information for the provided finding metadata UID.

Method Signature

METHODS /AWS1/IF_SHB~CREATETICKETV2
  IMPORTING
    !IV_CONNECTORID TYPE /AWS1/SHBNONEMPTYSTRING OPTIONAL
    !IV_FINDINGMETADATAUID TYPE /AWS1/SHBNONEMPTYSTRING OPTIONAL
    !IV_CLIENTTOKEN TYPE /AWS1/SHBCLIENTTOKEN OPTIONAL
    !IV_MODE TYPE /AWS1/SHBTICKETCREATIONMODE OPTIONAL
  RETURNING
    VALUE(OO_OUTPUT) TYPE REF TO /aws1/cl_shbcreateticketv2rsp
  RAISING
    /AWS1/CX_SHBACCESSDENIEDEX
    /AWS1/CX_SHBCONFLICTEXCEPTION
    /AWS1/CX_SHBINTERNALSERVEREX
    /AWS1/CX_SHBRESOURCENOTFOUNDEX
    /AWS1/CX_SHBTHROTTLINGEX
    /AWS1/CX_SHBVALIDATIONEX
    /AWS1/CX_SHBCLIENTEXC
    /AWS1/CX_SHBSERVEREXC
    /AWS1/CX_RT_TECHNICAL_GENERIC
    /AWS1/CX_RT_SERVICE_GENERIC.

IMPORTING

Required arguments:

iv_connectorid TYPE /AWS1/SHBNONEMPTYSTRING /AWS1/SHBNONEMPTYSTRING

The UUID of the connectorV2 to identify connectorV2 resource.

iv_findingmetadatauid TYPE /AWS1/SHBNONEMPTYSTRING /AWS1/SHBNONEMPTYSTRING

The the unique ID for the finding.

Optional arguments:

iv_clienttoken TYPE /AWS1/SHBCLIENTTOKEN /AWS1/SHBCLIENTTOKEN

The client idempotency token.

iv_mode TYPE /AWS1/SHBTICKETCREATIONMODE /AWS1/SHBTICKETCREATIONMODE

The mode for ticket creation. When set to DRYRUN, the ticket is created using a Security Hub owned template test finding to verify the integration is working correctly.

RETURNING

oo_output TYPE REF TO /aws1/cl_shbcreateticketv2rsp /AWS1/CL_SHBCREATETICKETV2RSP

Examples

Syntax Example

This is an example of the syntax for calling the method. It includes every possible argument and initializes every possible value. The data provided is not necessarily semantically accurate (for example the value "string" may be provided for something that is intended to be an instance ID, or in some cases two arguments may be mutually exclusive). The syntax shows the ABAP syntax for creating the various data structures.

DATA(lo_result) = lo_client->createticketv2(
  iv_clienttoken = |string|
  iv_connectorid = |string|
  iv_findingmetadatauid = |string|
  iv_mode = |string|
).

This is an example of reading all possible response values

lo_result = lo_result.
IF lo_result IS NOT INITIAL.
  lv_nonemptystring = lo_result->get_ticketid( ).
  lv_nonemptystring = lo_result->get_ticketsrcurl( ).
ENDIF.