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/AWS1/CL_CNTNUMERICQUESTIONP00

Information about the property value used in automation of a numeric questions. Label values are associated with minimum and maximum values for the numeric question.

  • Sentiment scores have a minimum value of -5 and maximum value of 5.

  • Duration labels, such as NON_TALK_TIME, CONTACT_DURATION, AGENT_INTERACTION_DURATION, CUSTOMER_HOLD_TIME have a minimum value of 0 and maximum value of 63072000.

  • Percentages have a minimum value of 0 and maximum value of 100.

  • NUMBER_OF_INTERRUPTIONS has a minimum value of 0 and maximum value of 1000.

CONSTRUCTOR

IMPORTING

Required arguments:

iv_label TYPE /AWS1/CNTNUMERICQUESTIONPRPA00 /AWS1/CNTNUMERICQUESTIONPRPA00

The property label of the automation.

Queryable Attributes

Label

The property label of the automation.

Accessible with the following methods

Method Description
GET_LABEL() Getter for LABEL, with configurable default
ASK_LABEL() Getter for LABEL w/ exceptions if field has no value
HAS_LABEL() Determine if LABEL has a value