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/AWS1/CL_CNTINTERVALDETAILS

Information about the interval period to use for returning results.

CONSTRUCTOR

IMPORTING

Optional arguments:

iv_timezone TYPE /AWS1/CNTSTRING /AWS1/CNTSTRING

The timezone applied to requested metrics.

iv_intervalperiod TYPE /AWS1/CNTINTERVALPERIOD /AWS1/CNTINTERVALPERIOD

IntervalPeriod: An aggregated grouping applied to request metrics. Valid IntervalPeriod values are: FIFTEEN_MIN | THIRTY_MIN | HOUR | DAY | WEEK | TOTAL.

For example, if IntervalPeriod is selected THIRTY_MIN, StartTime and EndTime differs by 1 day, then Amazon Connect returns 48 results in the response. Each result is aggregated by the THIRTY_MIN period. By default Amazon Connect aggregates results based on the TOTAL interval period.

The following list describes restrictions on StartTime and EndTime based on what IntervalPeriod is requested.

  • FIFTEEN_MIN: The difference between StartTime and EndTime must be less than 3 days.

  • THIRTY_MIN: The difference between StartTime and EndTime must be less than 3 days.

  • HOUR: The difference between StartTime and EndTime must be less than 3 days.

  • DAY: The difference between StartTime and EndTime must be less than 35 days.

  • WEEK: The difference between StartTime and EndTime must be less than 35 days.

  • TOTAL: The difference between StartTime and EndTime must be less than 35 days.

Queryable Attributes

TimeZone

The timezone applied to requested metrics.

Accessible with the following methods

Method Description
GET_TIMEZONE() Getter for TIMEZONE, with configurable default
ASK_TIMEZONE() Getter for TIMEZONE w/ exceptions if field has no value
HAS_TIMEZONE() Determine if TIMEZONE has a value

IntervalPeriod

IntervalPeriod: An aggregated grouping applied to request metrics. Valid IntervalPeriod values are: FIFTEEN_MIN | THIRTY_MIN | HOUR | DAY | WEEK | TOTAL.

For example, if IntervalPeriod is selected THIRTY_MIN, StartTime and EndTime differs by 1 day, then Amazon Connect returns 48 results in the response. Each result is aggregated by the THIRTY_MIN period. By default Amazon Connect aggregates results based on the TOTAL interval period.

The following list describes restrictions on StartTime and EndTime based on what IntervalPeriod is requested.

  • FIFTEEN_MIN: The difference between StartTime and EndTime must be less than 3 days.

  • THIRTY_MIN: The difference between StartTime and EndTime must be less than 3 days.

  • HOUR: The difference between StartTime and EndTime must be less than 3 days.

  • DAY: The difference between StartTime and EndTime must be less than 35 days.

  • WEEK: The difference between StartTime and EndTime must be less than 35 days.

  • TOTAL: The difference between StartTime and EndTime must be less than 35 days.

Accessible with the following methods

Method Description
GET_INTERVALPERIOD() Getter for INTERVALPERIOD, with configurable default
ASK_INTERVALPERIOD() Getter for INTERVALPERIOD w/ exceptions if field has no valu
HAS_INTERVALPERIOD() Determine if INTERVALPERIOD has a value