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/AWS1/CL_CNCOUTBOUNDCALLCONFIG

The configuration used for outbound calls.

CONSTRUCTOR

IMPORTING

Required arguments:

iv_connectcontactflowid TYPE /AWS1/CNCCONTACTFLOWID /AWS1/CNCCONTACTFLOWID

The identifier of the contact flow for the outbound call.

Optional arguments:

iv_connectsourcephonenumber TYPE /AWS1/CNCSOURCEPHONENUMBER /AWS1/CNCSOURCEPHONENUMBER

The phone number associated with the Amazon Connect instance, in E.164 format. If you do not specify a source phone number, you must specify a queue.

iv_connectqueueid TYPE /AWS1/CNCQUEUEID /AWS1/CNCQUEUEID

The queue for the call. If you specify a queue, the phone displayed for caller ID is the phone number specified in the queue. If you do not specify a queue, the queue defined in the contact flow is used. If you do not specify a queue, you must specify a source phone number.

io_answermachinedetectconfig TYPE REF TO /AWS1/CL_CNCANSWERMACHINEDET00 /AWS1/CL_CNCANSWERMACHINEDET00

Answering Machine Detection config


Queryable Attributes

connectContactFlowId

The identifier of the contact flow for the outbound call.

Accessible with the following methods

Method Description
GET_CONNECTCONTACTFLOWID() Getter for CONNECTCONTACTFLOWID, with configurable default
ASK_CONNECTCONTACTFLOWID() Getter for CONNECTCONTACTFLOWID w/ exceptions if field has n
HAS_CONNECTCONTACTFLOWID() Determine if CONNECTCONTACTFLOWID has a value

connectSourcePhoneNumber

The phone number associated with the Amazon Connect instance, in E.164 format. If you do not specify a source phone number, you must specify a queue.

Accessible with the following methods

Method Description
GET_CONNECTSOURCEPHONENUMBER() Getter for CONNECTSOURCEPHONENUMBER, with configurable defau
ASK_CONNECTSOURCEPHONENUMBER() Getter for CONNECTSOURCEPHONENUMBER w/ exceptions if field h
HAS_CONNECTSOURCEPHONENUMBER() Determine if CONNECTSOURCEPHONENUMBER has a value

connectQueueId

The queue for the call. If you specify a queue, the phone displayed for caller ID is the phone number specified in the queue. If you do not specify a queue, the queue defined in the contact flow is used. If you do not specify a queue, you must specify a source phone number.

Accessible with the following methods

Method Description
GET_CONNECTQUEUEID() Getter for CONNECTQUEUEID, with configurable default
ASK_CONNECTQUEUEID() Getter for CONNECTQUEUEID w/ exceptions if field has no valu
HAS_CONNECTQUEUEID() Determine if CONNECTQUEUEID has a value

answerMachineDetectionConfig

Answering Machine Detection config

Accessible with the following methods

Method Description
GET_ANSWERMACHINEDETECTCFG() Getter for ANSWERMACHINEDETECTIONCONFIG