connect/aws.sdk.kotlin.services.connect.model/SearchCriteria

SearchCriteria

class SearchCriteria

A structure of search criteria to be used to return contacts.

Types

object Companion

Properties

val activeRegions: List<String>?

The list of active regions for contacts in ACGR instances.

additionalTimeRange

val additionalTimeRange: SearchContactsAdditionalTimeRange?

Additional TimeRange used to filter contacts.

agentHierarchyGroups

val agentHierarchyGroups: AgentHierarchyGroups?

The agent hierarchy groups of the agent at the time of handling the contact.

val agentIds: List<String>?

The identifiers of agents who handled the contacts.

val channels: List<Channel>?

The list of channels associated with contacts.

contactAnalysis

val contactAnalysis: ContactAnalysis?

Search criteria based on analysis outputs from Amazon Connect Contact Lens.

val contactTags: ControlPlaneTagFilter?

An object that can be used to specify Tag conditions inside the SearchFilter. This accepts an OR of AND (List of List) input where:

initiationMethods

val initiationMethods: List<ContactInitiationMethod>?

The list of initiation methods associated with contacts.

val name: NameCriteria?

Name of the contact.

val queueIds: List<String>?

The list of queue IDs associated with contacts.

routingCriteria

val routingCriteria: SearchableRoutingCriteria?

Routing criteria for the contact.

searchableContactAttributes

val searchableContactAttributes: SearchableContactAttributes?

The search criteria based on user-defined contact attributes that have been configured for contact search. For more information, see Search by custom contact attributes in the Amazon Connect Administrator Guide.

searchableSegmentAttributes

val searchableSegmentAttributes: SearchableSegmentAttributes?

The search criteria based on searchable segment attributes of a contact.

Functions

inline fun copy(block: SearchCriteria.Builder.() -> Unit = {}): SearchCriteria

open operator override fun equals(other: Any?): Boolean

open override fun hashCode(): Int

open override fun toString(): String