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How Amazon Quick works - Amazon Quick

How Amazon Quick works

When you use Quick, the following components work together to process your requests.

You start in chat

Chat is the primary interface for Quick. You type a question, give an instruction, or describe what you need. Quick interprets your request and determines how to respond: answering from connected data, generating content, running a workflow, conducting research, or taking action in an external application. For more information, see Ask questions, explore data, and get insights with chat in Amazon Quick.

Agents process your requests

Behind every interaction is an agent. Agents are configured with instructions that define their behavior, knowledge sources that ground their responses, and tools that let them take action. Quick provides a default agent, and you can create custom agents for specific domains. For more information, see Create, customize, and deploy AI-powered chat agents in Amazon Quick.

Spaces organize context

Spaces bring together the resources an agent needs: documents, dashboards, datasets, knowledge bases, and action connectors. When you assign a space to an agent, it draws on everything in that space to answer questions and complete tasks. You share spaces with your team so everyone benefits from the same context. For more information, see Organize, collaborate, and share resources with spaces in Amazon Quick.

Integrations connect Quick to your world

Integrations give Quick access to external information and the ability to act on your behalf:

Knowledge bases

Bring external content into Quick for AI retrieval. Sources include Amazon S3, SharePoint, OneDrive, Confluence, Google Drive, and web crawlers. Quick keeps the index in sync as sources update.

Action connectors

Let Quick read data, trigger workflows, and update records in external services. You create connectors from OpenAPI specifications or Model Context Protocol (MCP) servers.

Extensions

Embed Quick inside Chrome, Slack, Microsoft Teams, and Microsoft 365 applications so you interact with agents without leaving the app you're working in.

Structured data connections

Connect Quick Sight to databases, data warehouses, and data lakes for analytics and visualization.

For more information, see Work with integrations in Amazon Quick.

Features use those building blocks

Each Quick feature combines the components above in different ways:

Feature What it does What it uses
Quick Sight Interactive dashboards and analytics Structured data connections, SPICE, datasets
Quick Flows Task automation Action connectors, spaces, agent logic
Quick Automate End-to-end process automation Action connectors, agents, human-in-the-loop
Quick Research In-depth cited reports Spaces, knowledge bases, web
Apps in Quick Interactive web applications Structured data, action connectors, Quick Sight visuals
Desktop application Personalized AI on your machine Local files, email, calendar, MCP servers

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