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# Notificações de patch
<a name="patch-notifications"></a>

**Importante**  
A partir de 1º de fevereiro de 2025, os clientes do AMS não receberão mais notificações sobre janelas de manutenção de patches vazias em suas contas gerenciadas.

Os endereços de e-mail inscritos (até cinco) recebem um e-mail semelhante ao seguinte pouco antes do início da janela de manutenção do patch:

```
Dear Customer,
The AMS Patch Maintenance Window {{THE_MAINTENANCE_WINDOW_NAME}} was started at: 2020-02-21T12:02:18.196Z.
Details:
    Maintenance Window AccountId:   {{YOUR_ACCOUNT_ID}}
    Maintenance Window Region:      {{YOUR_ACCOUNT_REGION}}
    Maintenance Window Id:          {{THE_MAINTENANCE_WINDOW_ID}}
    Maintenance Window Name:        {{THE_MAINTENANCE_WINDOW_NAME}}
    Maintenance Window Description: MaintenanceWindow for patching patch Group {{PATCH_GROUP_NAME}}
    Maintenance Window Patch Group: {{PATCH_GROUP_NAME}}
    Maintenance Window ExecutionId: {{THE_EXECUTION_ID}}
Targets:
    InstanceId           InstanceName        StackId
    -------------------  --------------      -----------------------
    {{THE_INSTANCE_ID}}      {{THE_INSTANCE_NAME}}   {{THE_STACK_NAME}}

A follow-up message with a detailed report is sent as soon as the maintenance window is over.

Please raise a service request if you have any inquires about AMS Patch Orchestrator by following this URL:
https://console.aws.amazon.com/managedservices/servicerequest/new

Kind Regards,

Amazon Web Services
Amazon Managed Services
Patch Team
```

Ao final da atividade do patch, os endereços de e-mail inscritos recebem um e-mail semelhante ao seguinte:

```
Dear Customer,
The AMS Patch Maintenance Window {{THE_MAINTENANCE_WINDOW_NAME}} ended at: 2020-02-21T12:03:20.058Z, with status: SUCCESS.
Details:
    Maintenance Window AccountId:   {{YOUR_ACCOUNT_ID}}
    Maintenance Window Region:      {{YOUR_ACCOUNT_REGION}}
    Maintenance Window Id:          {{THE_MAINTENANCE_WINDOW_ID}}
    Maintenance Window Name:        {{THE_MAINTENANCE_WINDOW_NAME}}
    Maintenance Window Description: MaintenanceWindow for patching patch Group {{PATCH_GROUP_NAME}}
    Maintenance Window Patch Group: {{PATCH_GROUP_NAME}}
    Maintenance Window ExecutionId: {{THE_EXECUTION_ID}}
Targets:
    RfcId                        InstanceId        InstanceName          StackId              Status
    -----------------------  -------------------  --------------    -----------------------  --------
    {{THE_RFC_ID}}        {{THE_INSTANCE_ID}}     {{THE_INSTANCE_NAME THE_STACK_NAME}}           {{STATUS}}

You can view the current Patch Compliance of your Amazon EC2 Instances by following this URL:
https://console.aws.amazon.com/systems-manager/compliance?region=YOUR_ACCOUNT_REGION

Please raise an Incident if an issue is impacting one of your production applications by following this URL:
https://console.aws.amazon.com/managedservices/incident/new

Kind Regards,

Amazon Web Services
Amazon Managed Services
Patch Team
```

A cada 96 horas, o sistema de patches do AMS identifica todas as próximas janelas de manutenção gerenciada de patches dentro dessas 96 horas e envia uma notificação de lembrete para todos os endereços de e-mail inscritos que se enquadrem nessa janela de 96 horas. Isso pode ser apenas uma hora antes da janela ou as 96 horas completas. Por exemplo:

```
Dear Customer,
The AMS Patch Maintenance Window {{THE_MAINTENANCE_WINDOW_NAME}} will start at: 2020-05-06T16:35:36.523Z.
Details:
    Maintenance Window AccountId:   {{YOUR_ACCOUNT_ID}}
    Maintenance Window Region:      {{YOUR_ACCOUNT_REGION}}
    Maintenance Window Id:          {{THE_MAINTENANCE_WINDOW_ID}}
    Maintenance Window Name:        {{THE_MAINTENANCE_WINDOW_NAME}}
    Maintenance Window Description: MaintenanceWindow for patching patch Group {{PATCH_GROUP_NAME}}
    Maintenance Window Patch Group: {{PATCH_GROUP_NAME}}
    Maintenance Window Next Start Time: 2020-05-06T16:35:36.523Z
    Maintenance Window Schedule:        rate(24 hours)
    Maintenance Window Timezone:        {{THE_TIMEZONE}}
At this time, these are the instances in the "{{PATCH_GROUP_NAME}}" Patch Group:
    InstanceId           InstanceName    StackId                  InstanceState
    
-------------------------------------------------------------------------------------------------
    
    {{THE_INSTANCE_ID}}      {{THE_INSTANCE_NAME}}   {{THE_STACK_NAME}}  running/stopped
    {{THE_INSTANCE_ID}}      {{THE_INSTANCE_NAME}}   {{THE_STACK_NAME}}  running/stopped
    {{THE_INSTANCE_ID}}      {{THE_INSTANCE_NAME}}   {{THE_STACK_NAME}}  running/stopped

A notification message is sent as soon as the maintenance window starts.

You can view the current Patch Compliance of your Amazon EC2 Instances by following this URL:
https://console.aws.amazon.com/systems-manager/compliance?region=YOUR_ACCOUNT_REGION

If you would like to disable this maintenance window or you have inquires about the AMS Patch Orchestrator click on the following URL:
https://console.aws.amazon.com/managedservices/servicerequest/new

If you would like to delete this maintenance window, you can run the CT with id "ct-0q0bic0ywqk6c" against the stack id "stack-rctyznutkyj4tkkzq".

Kind Regards,

Amazon Web Services
Amazon Managed Services
Patch Team
```