

# SlaConfiguration
<a name="API_connect-cases_SlaConfiguration"></a>

Represents an SLA configuration.

## Contents
<a name="API_connect-cases_SlaConfiguration_Contents"></a>

 ** name **   <a name="connect-Type-connect-cases_SlaConfiguration-name"></a>
Name of an SLA.  
Type: String  
Length Constraints: Minimum length of 1. Maximum length of 500.  
Pattern: `.*[\S]`   
Required: Yes

 ** status **   <a name="connect-Type-connect-cases_SlaConfiguration-status"></a>
Status of an SLA.  
Type: String  
Valid Values: `Active | Overdue | Met | NotMet`   
Required: Yes

 ** targetTime **   <a name="connect-Type-connect-cases_SlaConfiguration-targetTime"></a>
Target time by which an SLA should be completed.  
Type: Timestamp  
Required: Yes

 ** type **   <a name="connect-Type-connect-cases_SlaConfiguration-type"></a>
Type of SLA.  
Type: String  
Valid Values: `CaseField`   
Required: Yes

 ** completionTime **   <a name="connect-Type-connect-cases_SlaConfiguration-completionTime"></a>
Time at which an SLA was completed.  
Type: Timestamp  
Required: No

 ** fieldId **   <a name="connect-Type-connect-cases_SlaConfiguration-fieldId"></a>
Unique identifier of a field.  
Type: String  
Length Constraints: Minimum length of 1. Maximum length of 500.  
Required: No

 ** targetFieldValues **   <a name="connect-Type-connect-cases_SlaConfiguration-targetFieldValues"></a>
Represents a list of target field values for the fieldId specified in SlaConfiguration.  
Type: Array of [FieldValueUnion](API_connect-cases_FieldValueUnion.md) objects  
Array Members: Fixed number of 1 item.  
Required: No

## See Also
<a name="API_connect-cases_SlaConfiguration_SeeAlso"></a>

For more information about using this API in one of the language-specific AWS SDKs, see the following:
+  [AWS SDK for C\$1\$1](https://docs.aws.amazon.com/goto/SdkForCpp/connectcases-2022-10-03/SlaConfiguration) 
+  [AWS SDK for Java V2](https://docs.aws.amazon.com/goto/SdkForJavaV2/connectcases-2022-10-03/SlaConfiguration) 
+  [AWS SDK for Ruby V3](https://docs.aws.amazon.com/goto/SdkForRubyV3/connectcases-2022-10-03/SlaConfiguration) 