# Manage Workers The **Manage** tab enables Requesters to track Worker performance and take appropriate actions, including blocking Workers, awarding bonuses, and assigning qualifications. Requesters can view the following details on all of the Workers who have worked for them: + **Lifetime Approval Rate for Your tasks** – Worker’s approval rating on your Human Intelligence Tasks (HITs). + **Block Status** – Worker’s blocked status. + **Score** – Worker’s qualification score for up to five of your Qualification Types. Mechanical Turk keeps track of the number of assignments you've approved and rejected for each Worker. You might choose to block a Worker whose assignments you consistently rejected in the past. You might choose to give a bonus to Workers whose work is consistently excellent. The following procedures begin on the **Manage** tab on the **Workers** page on the Mechanical Turk Requester website at [https://requester.mturk.com/](https://requester.mturk.com/). **Topics** + [ # View Worker statistics ](ViewingWorkerDetails.md) + [ # Block a Worker ](BlockingaWorker.md) + [ # Unblock a Worker ](UnblockingaWorker.md) + [ # Award a bonus ](GivingaBonus.md) + [ # Assign a qualification to a Worker ](AssigningaQualificationTypetoaWorker.md) + [ # Revoke a Worker's qualification ](RevokingaWorkersQualification.md) + [ # Managing Worker details offline ](ManagingWorkerDetailsOffline.md) # View Worker statistics Mechanical Turk enables you to view a Worker's statistics, which characterize what the Worker is good at. **To view a Worker's statistics** 1. On the Mechanical Turk Requester website at [https://requester.mturk.com/](https://requester.mturk.com/), choose the **Manage** tab and then choose **Workers**. 1. On the **Manage Workers** page, the **Block Status** column can have the following values: + **Never Blocked** – Worker has never been blocked you. + **Blocked** – Worker is not allowed to work for you. + **Unblocked** – Worker was blocked by you at one time, but is no longer blocked. 1. To take a specific action on an individual Worker, choose a Worker ID. 1. On the **Manage Individual Worker** page, you can view the Worker's approval rating, in addition to the number of assignments you approved and rejected in the last 7 days, 30 days, or for all time (**Lifetime**). # Block a Worker If Workers aren't performing to your standards, you can block them from working on your Human Intelligence Tasks (HIT). **Note** Blocking a Worker prevents the Worker from accepting more of your HITs. However, it does not prevent the Worker from submitting assignments that they accepted before you blocked them. **To block a Worker** 1. On the Mechanical Turk Requester website at [https://requester.mturk.com/](https://requester.mturk.com/), choose the **Manage** tab and then choose **Workers**. 1. On the **Manage Workers** page, choose the Worker ID of the Worker that you want to block. 1. On the **Manage Individual Worker** page, choose **Block Worker**. 1. In the **Block Worker** dialog box, enter a reason for blocking the Worker and then choose **Block**. The Worker receives a message with the reason you are blocking them. # Unblock a Worker If you mistakenly blocked a Worker, you can unblock them. **To unblock a Worker** 1. On the Mechanical Turk Requester website at [https://requester.mturk.com/](https://requester.mturk.com/), choose the **Manage** tab and then choose **Workers**. 1. On the **Manage Workers** page, choose the Worker ID of the Worker you want to unblock. 1. On the **Manage Individual Worker** page, choose **Unblock Worker**. 1. In the **Unblock Worker** dialog box, enter a reason for unblocking the Worker and choose **Unblock**. The Worker receives a message with the reason you are unblocking them. # Award a bonus You can award bonuses to Workers to encourage them to keep working for you. **To give a Worker a bonus** 1. On the Mechanical Turk Requester website at [https://requester.mturk.com/](https://requester.mturk.com/), choose the **Manage** tab and then choose **Workers**. 1. On the **Manage Workers** page, choose the Worker ID of the Worker you want to give a bonus to. 1. On the **Manage Individual Worker** page, choose **Bonus Worker**. 1. On the **Bonus Worker** page, enter the **Amount** of the bonus, the **Assignment ID** of the assignment that the Worker worked on, and the **Reason** for the bonus. 1. Choose **Pay Bonus Now**. # Assign a qualification to a Worker This section shows how to assign a qualification type to a Worker. You must first create a qualification type before you can assign the type to a Worker. For information about creating qualification types, see [Managing qualification types](ManagingQualificationTypes.md). **To assign a qualification type to a Worker** 1. On the Mechanical Turk Requester website at [https://requester.mturk.com/](https://requester.mturk.com/), choose the **Manage** tab and then choose **Workers**. 1. On the **Manage Workers** page, choose the Worker ID of the Worker you want to assign a qualification type to. 1. On the **Manage Individual Worker** page, choose **Assign Qualification Type**. 1. On the **Assign Qualification Type** page, select the check boxes next to the qualification types you want to assign to the Worker. 1. In the **Score** text box that appears beneath each selected qualification type, enter a score (0 to 100) and choose **Assign**. Use scores to differentiate Workers that have the same Qualification Type. The Worker's qualification appears at the bottom of the window. 1. In the **Score** column, choose the **edit** link to change the qualification score. # Revoke a Worker's qualification **To revoke a Worker's qualification** In the case where a qualified Worker submits inferior work, you might choose to revoke their qualification to do work on your batch. 1. On the Mechanical Turk Requester website at [https://requester.mturk.com/](https://requester.mturk.com/), choose the **Manage** tab and then choose **Workers**. 1. On the **Manage Workers** page, choose the Worker ID whose qualifications you want to revoke. 1. On the **Manage Individual Worker** page, choose the `X` next to the qualification type you want to revoke. # Managing Worker details offline If you have a large number of Workers, it's easier to manage them offline using another application, such as Microsoft Excel. This section shows how to download Worker information, edit it, and upload it. **To download and modify Worker details** 1. On the Mechanical Turk Requester website at [https://requester.mturk.com/](https://requester.mturk.com/), choose the **Manage** tab and then choose **Workers**. 1. On the **Manage Workers** page, choose **Download CSV**. A **Generating Workers Results** page may temporarily appear while your CSV is generated. 1. On the **Download Workers Results** page, a dialog box appears when your CSV is ready. choose the word **here** in the first sentence to download the Worker data file. 1. The Worker data downloads and opens in Microsoft Excel. The **CURRENT-*QualName*** column shows the Worker's current qualification score. If the cell is blank, you haven't assigned the qualification type to the Worker. The far-right column, **CURRENT BlockStatus**, shows the Worker's block status. 1. To update the values, do one or more of the following: + Indicate which qualification type to assign a Worker by putting a qualification score in the **UPDATE-*QualName*** column. For example, **UPDATE-Good Tagger**. Qualification scores must be 0 to 100, inclusive. + To revoke the qualification type, enter **Revoke** in the **UPDATE** column for your qualification type. + Block or unblock a worker by entering **Block** or **Unblock** in the **UPDATE-BlockStatus** column. 1. Save the `.csv` and choose **Workers**. 1. On the **Manage Workers** page, choose **Upload CSV**. 1. In the **Manage Workers Offline** window, choose **Choose File** to find the `.csv` file you saved, and then choose **Upload CSV**. 1. In the **Processing File** window, review the details about the changes you've made, and then choose **Yes** to confirm that you would like to save the changes for your **Workers**. 1. If your changes to not appear on the **Manage Workers** page, refresh the page to view your changes.