# Managing opportunities in a CRM with Amazon S3 integration
<a name="manage-s3-opportunities"></a>

The following topics explain how to use the CRM connector with a CRM with Amazon S3 integration.

**Topics**
+ [Importing solutions into Salesforce](import-solutions-tab.md)
+ [Accepting or rejecting AWS-originated opportunities](accept-reject-opportunities.md)
+ [Synchronizing opportunity and lead data](send-receive-opportunities-leads.md)
+ [Linking AWS Marketplace private offers to ACE opportunities](link-private-offer-to-opportunity.md)
+ [Viewing sync log detail records for ACE opportunities](view-ace-details.md)

# Importing solutions into Salesforce
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 Partner Solutions are software products or consulting practices that AWS Partners create and deliver. They’re designed to help customers solve specific business challenges or achieve specific goals using AWS services. For more information, refer to [Creating a solution](https://docs.aws.amazon.com/partner-central/latest/builder-guide/creating-a-solution.html) in the *AWS Partner Central Builder Guide*. 

The following steps explain how to import Partner Central solutions into Salesforce. You can then associate the solutions with opportunities.

**To import solutions**

1. Sign in to Salesforce as a sales user.

1. Choose **App launcher**, then search for and select **AWS Partner CRM connector**.

1. Open the **Solution Offerings** tab.

1. Choose the **Refresh Solutions** button.

1. Choose **Proceed** to confirm that you want to import solutions from Partner Central.

# Accepting or rejecting AWS-originated opportunities
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The following steps explain how to accept or reject opportunities in an APN Amazon S3 integration. 

1. Open the opportunity record.

1. Open the **Partner acceptance status** list and choose **Accepted** or **Rejected**.

   If you choose **Rejected**, open the **Rejection reason** list and choose a reason.

1. Choose **Save**.

# Synchronizing opportunity and lead data
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To sync an opportunity or lead with APN, you must set the **Sync with Partner Central** field to **True**. Additional fields for integration include the **Last APN Sync Date** and **Eligible to Sync with APN** fields. Standard opportunities and leads include those fields. However, you set must create and map the fields for the corresponding object if the source objects are set to custom.
+ **Sync with Partner Central** – Included in the app for standard opportunities and leads. If you choose to map to custom objects, you must create and map this field as boolean.
+ **Last Sync Date with APN** – Indicates the last time the record was successfully sent to APN or received from APN. This field is auto set when the record is successfully sent to APN or an update is received from APN. 
+ **Eligible to Sync with APN** – A formula field that determines if the record is targeted to be sent to APN in the next scheduled job. Calculated based on if the record was modified since the last time the outbound schedule ran, and it was updated by a user other than the designated integration user for the AWS Partner's organization. 

# Linking AWS Marketplace private offers to ACE opportunities
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You can link private offers directly from the AWS delivered ACE opportunity record page in Salesforce.

1. Sign in to your Salesforce organization.

1. In the **App Launcher**, choose **AWS Partner CRM connector**.

1. Choose the **ACE Opportunities** tab.

1. Choose an ACE opportunity record.

1. Choose **Link Private Offer**.

1. In **Offer ID Look Up**, choose the private offer.

1. Choose **Save**.

# Viewing sync log detail records for ACE opportunities
<a name="view-ace-details"></a>

 You can view sync log details for AWS-delivered ACE opportunities on the **Related** section of the ACE opportunity record.

**Note**  
These steps only apply to AWS-delivered ACE opportunity objects. If you map to standard or custom objects in your Salesforce organization, you can view sync log details on the **ACE Sync Log** section.

1. Sign in to your Salesforce organization.

1. In the **App Launcher**, choose **AWS Partner CRM connector**.

1. In the **ACE Opportunities** section, choose an ACE opportunity record.

1. The **Related** section displays details, including **Sync Log Name**, **Status**, **Error Message**, and **Created Date**.