* Prerequisites: Follow the on-boarding guide: {URL OR SOMETHING} *
* Fill in your AWS access credentials in the provided credentials file * template, and be sure to move the file to the default location * (~/.aws/credentials) where the sample code will load the credentials from. *
* WARNING: To avoid accidental leakage of your credentials, DO NOT keep * the credentials file in your source directory. *
* http://aws.amazon.com/security-credentials */ public class MarketplaceCommerceAnalyticsSample { public static void main(String[] args) throws ParseException { /* * The ProfileCredentialsProvider will return your [default] * credential profile by reading from the credentials file located at * (~/.aws/credentials). */ AWSCredentials credentials = null; try { credentials = new ProfileCredentialsProvider().getCredentials(); } catch (Exception e) { throw new AmazonClientException("Cannot load the credentials from the credential profiles " + "file. Make sure that your credentials file is at the correct " + "location (~/.aws/credentials), and is in valid format.", e); } AWSMarketplaceCommerceAnalyticsClient client = new AWSMarketplaceCommerceAnalyticsClient(credentials); Region usEast1 = Region.getRegion(Regions.US_EAST_1); client.setRegion(usEast1); System.out.println("==============================================================="); System.out.println("Getting Started with AWS Marketplace Commerce Analytics Service"); System.out.println("===============================================================\n"); // Create a data set request with the desired parameters GenerateDataSetRequest request = new GenerateDataSetRequest(); request.setDataSetType("customer_subscriber_hourly_monthly_subscriptions"); request.setDataSetPublicationDate(convertIso8601StringToDateUtc("2014-06-09T00:00:00Z")); request.setRoleNameArn("arn:aws:iam::864545609859:role/MarketplaceCommerceAnalyticsRole"); request.setDestinationS3BucketName("awsmp-goldmine-seller"); request.setDestinationS3Prefix("java-sdk-test"); request.setSnsTopicArn("arn:aws:sns:us-west-2:864545609859:awsmp-goldmine-seller-topic"); System.out.println( String.format("Creating a request for data set %s for publication date %s.", request.getDataSetType(), request.getDataSetPublicationDate())); try { // Make the request to the service GenerateDataSetResult result = client.generateDataSet(request); // The Data Set Request ID is a unique identifier that you can use to correlate the // request with responses on your Amazon SNS topic System.out.println("Request successful, unique ID: " + result.getDataSetRequestId()); } catch (AmazonServiceException ase) { System.out.println("Caught an AmazonServiceException, which means your request made it " + "to the AWS Marketplace Commerce Analytics service, but was rejected with an " + "error response for some reason."); System.out.println("Error Message: " + ase.getMessage()); System.out.println("HTTP Status Code: " + ase.getStatusCode()); System.out.println("AWS Error Code: " + ase.getErrorCode()); System.out.println("Error Type: " + ase.getErrorType()); System.out.println("Request ID: " + ase.getRequestId()); } catch (AmazonClientException ace) { System.out.println("Caught an AmazonClientException, which means the client encountered " + "a serious internal problem while trying to communicate with the AWS Marketplace" + "Commerce Analytics service, such as not being able to access the " + "network."); System.out.println("Error Message: " + ace.getMessage()); } } private static Date convertIso8601StringToDateUtc(String dateIso8601) throws ParseException { TimeZone utcTimeZone = TimeZone.getTimeZone("UTC"); DateFormat utcDateFormat = new SimpleDateFormat("yyyy-MM-dd'T'HH:mm:ssX"); utcDateFormat.setTimeZone(utcTimeZone); return utcDateFormat.parse(dateIso8601); } } ``` You should expect results similar to this example. ``` =============================================================== Getting Started with AWS Marketplace Commerce Analytics Service =============================================================== Creating a request for data set customer_subscriber_hourly_monthly_subscriptions for publication date Sun Jun 08 17:00:00 PDT 2014. Request successful, unique ID: c59aff81-6875-11e5-a6d8-fd5dbcaa74ab ``` # Generating a dataset by using the AWS Marketplace Commerce Analytics Service Generating datasets After you enroll in the AWS Marketplace Commerce Analytics Service, you can access your usage, subscription, and billing reports through the AWS CLI and AWS SDK for Java. The data you request using the SDK tools is delivered to your AWS account as datasets. Most of the datasets correspond to the same data as the text-based reports available on the [AWS Marketplace Management Portal](https://aws.amazon.com/marketplace/management/tour). For more information, see [Accessing product and customer data with the AWS Marketplace Commerce Analytics Service](commerce-analytics-service.md). These sections provide information about parameters, responses, and outputs related to datasets generated by the Commerce Analytics Service. **Topics** + [ ## `GenerateDataSet` parameters ](#generate-data-set-parameters) + [ ## Responses ](#responses) + [ ## Outputs ](#outputs) ## `GenerateDataSet` parameters The AWS Marketplace Commerce Analytics Service exposes one method, `GenerateDataSet`, which you can use to request datasets to be published to your Amazon S3 bucket. The following table lists the parameters for `GenerateDataSet`. **Dataset parameters** | **Field** | **Description** | | --- | --- | | Data Set Type | This dataset will be returned as the result of the request. | | Data Set Publication Date | The date a dataset was published. For daily datasets, provide a date with day-level granularity for the desired day. For monthly datasets, provide a date with month-level granularity for the desired month. The day value is ignored. | | Role Name ARN | The ARN of the role with an attached permissions policy that provides the service with access to your resources. | | Destination Amazon S3 Bucket Name | The name (the friendly name, not the ARN) of the destination Amazon S3 bucket. Your datasets are published to this location. | | Destination Amazon S3 Prefix | (Optional) The Amazon S3 prefix for the published dataset, similar to a directory path in standard file systems. For example, if given the bucket name `mybucket` and the prefix `myprefix/mydatasets`, the output file is published to `s3://amzn-s3-demo-bucket/myprefix/mydatasets/outputfile`. If the prefix directory structure doesn't exist, it's created. If no prefix is provided, the dataset is published to the Amazon S3 bucket root. | | SNS Topic ARN | The ARN for the Amazon SNS topic that is notified when the dataset has been published or if an error occurs. | ## Responses The AWS Marketplace Commerce Analytics Service returns two responses. The first is synchronous, which is returned immediately, and the second is asynchronous, which is returned using the Amazon SNS. The synchronous response is similar to this example. **Data set parameters** | **Field** | **Description** | | --- | --- | | Data Set Request ID | A unique identifier representing a specific request to the service. This identifier can be used to correlate a request with notifications on the Amazon SNS topic. | The asynchronous response is posted as a JSON-formatted document to your Amazon SNS topic and is similar to this example. **Dataset parameters** | **Field** | **Description** | | --- | --- | | Data Set S3 Location | The bucket name and key for the delivered dataset. | | Data Set Meta Data S3 Location | The bucket name and key for the delivered dataset metadata file. | | Data Set Request ID | A unique identifier representing a specific request to the service. This identifier can be used to correlate a request with notifications on the Amazon SNS topic. | | Success | "True" if the operation succeeded; "false" if not. | | Message | (Optional) If an error occurred (for example, "Success” is "false”), this message contains information about the failure. | **Example JSON-formatted asynchronous response** ``` { "dataSetS3Location":{ "bucketName":"demo-bucket", "key":"demo-prefix/customer_subscriber_hourly_monthly_subscriptions_2014-06-09.csv" }, "dataSetMetaDataS3Location":{ "bucketName":"demo-bucket", "key":"demo-prefix/customer_subscriber_hourly_monthly_subscriptions_2014-06-09.meta.json" }, "dataSetRequestId":"f65b7244-6862-11e5-80e2-c5127e17c023", "success":true } ``` ## Outputs After a successful request, the requested dataset is delivered to your Amazon S3 bucket as a .csv file. A JSON-formatted metadata file is published to the same location as the dataset file. The metadata file provides useful information about the dataset and original request parameters. The metadata file has the same name as the dataset file, but ends with the extension .meta.json. The following table lists the metadata fields in the .csv file. **Metadata fields** | **Field** | **Description** | | --- | --- | | Data Set Request ID | A unique identifier representing a specific request to the service. This identifier can be used to correlate a request with notifications on the Amazon SNS topic. | | Data Set Coverage Range | Defines the start date/time and end date/time for the data coverage range. These dates are in ISO 8601 format. | | Data Set Request Parameters | The original request parameters to the GenerateDataSet method. | | Data Set S3 Location | The bucket name and key for the delivered dataset. | | Data Set Meta Data S3 Location | The bucket name and key for the delivered dataset metadata file. | Following is an example of JSON-formatted metadata contents. ``` { "dataSetRequestId": "43d7137b-8a94-4042-a09d-c41e87f371c1", "dataSetCoverageRange": { "startDateTime": "2014-06-08T00:00:00.000Z", "endDateTime": "2014-06-08T23:59:59.000Z" }, "dataSetRequestParameters": { "sellerAccountId": "123412341234", "dataSetType": "customer_subscriber_hourly_monthly_subscriptions", "dataSetPublicationDate": "2014-06-09T00:00:00.000Z", "roleNameArn": "arn:aws:iam::123412341234:role/MarketplaceCommerceAnalyticsRole", "destinationS3BucketName": "demo-bucket", "destinationS3Prefix": "demo_prefix/customer_subscriber_hourly_monthly_subscriptions", "snsTopicArn": "arn:aws:sns:us-west-2:123412341234:demo-topic" }, "dataSetS3Location": { "bucketName": "demo-bucket", "key": "demo_prefix/customer_subscriber_hourly_monthly_subscriptions_2014-06-09.csv" }, "dataSetMetaDataS3Location": { "bucketName": "demo-bucket", "key": "demo_prefix/customer_subscriber_hourly_monthly_subscriptions_2014-06-09.meta.json" } } ``` For a complete list of available datasets, including availability dates, refer to the [AWS SDK documentation](https://docs.aws.amazon.com/cli/latest/reference/marketplacecommerceanalytics/generate-data-set.html#options). # Troubleshooting the AWS Marketplace Commerce Analytics Service Troubleshooting You can troubleshoot issues with the AWS Marketplace Commerce Analytics Service, which programmatically provides product and customers data from AWS Marketplace. You might need to troubleshoot the Commerce Analytics Service when you encounter errors or other configuration issues. The following sections guide you through the troubleshooting process, covering steps to diagnose and resolve common problems with the Commerce Analytics Service. **I can't access the service because of an allow list issue.** If you're not yet registered as a seller on the AWS Marketplace, visit [AWS Marketplace Management Portal](https://aws.amazon.com/marketplace/management) to register. If you have already registered as a seller on AWS Marketplace, contact the [https://aws.amazon.com/marketplace/management/contact-us/](https://aws.amazon.com/marketplace/management/contact-us/) team. **I can't request datasets for a date in the past, even though the SDK documentation says it should be available for this date.** Even though datasets are listed as being available for certain dates in the past, we have data only since the time that you joined AWS Marketplace. If you believe that this is in error, contact the [https://aws.amazon.com/marketplace/management/contact-us/](https://aws.amazon.com/marketplace/management/contact-us/) team. **When I call the service, I receive the error message "Could not connect to the endpoint URL: https://marketplacecommerceanalytics.eu-central-1.amazonaws.com/”** The AWS Marketplace Commerce Analytics Service is available only in the US East (N. Virginia) Region. You must make all calls to the Commerce Analytics Service to the `us-east-1` endpoint. If you're using the AWS CLI, add the "`--region` flag to each call and specify the AWS Region as `us-east-1`, as shown in the following example. ``` aws marketplacecommerceanalytics generate-data-set \ --data-set-type "customer_subscriber_hourly_monthly_subscriptions" \ --data-set-publication-date "2016-04-21T00:00:00Z" \ --role-name-arn "arn:aws:iam::138136086619:role/MarketplaceCommerceAnalyticsRole" \ --destination-s3-bucket-name "marketplace-analytics-service" \ --destination-s3-prefix "test-prefix" \ --sns-topic-arn "arn:aws:sns:eu-central-1:138136086619:Marketplace_Analytics_Service_Notice" \ --region us-east-1 ``` **I want to use a different Amazon S3 bucket or Amazon SNS topic than the ones I selected when I went through the on-boarding process.** When enrolling in the AWS Marketplace Commerce Analytics Service, you specified an Amazon S3 bucket and Amazon SNS topic. The onboarding process configures your IAM permissions to allow the service access to only these specific resources. To use different resources, you need to modify your IAM policy: 1. Sign in to the AWS Management Console and open the IAM console at [https://console.aws.amazon.com/iam/](https://console.aws.amazon.com/iam/). 1. Choose ** Roles** on the left side of the IAM console. 1. Choose **MarketplaceCommerceAnalyticsRole**. 1. Expand the **Inline Roles** section, if not already expanded. 1. Locate the policy with a name that starts with *oneClick\$1MarketplaceCommerceAnalyticsRole* and choose **Edit Policy**. 1. In the policy document, locate the section that specifies actions related to the service that you want to modify. For example, to change your Amazon S3 bucket, locate the section that includes the actions that start with **s3:** and change their respective **Resource** selection to specify your new Amazon S3 bucket. For additional information about IAM policies, see the following guide: [https://docs.aws.amazon.com/IAM/latest/UserGuide/access\$1policies.html](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies.html) **I get an `AccessDeniedException` error when I call the `GenerateDataSet` action** This can happen if your user doesn't have the permissions necessary to call `GenerateDataSet`. The following procedure outlines the steps needed to create an IAM policy with those permissions using the IAM console and add the permissions to your users, groups, or roles. **To use the JSON policy editor to create a policy** 1. Sign in to the AWS Management Console and open the IAM console at [https://console.aws.amazon.com/iam/](https://console.aws.amazon.com/iam/). 1. In the navigation pane on the left, choose **Policies**. If this is your first time choosing **Policies**, the **Welcome to Managed Policies** page appears. Choose **Get Started**. 1. At the top of the page, choose **Create policy**. 1. In the **Policy editor** section, choose the **JSON** option. 1. Enter the following JSON policy document: ``` { "Version": "2012-10-17", "Statement": [ { "Effect": "Allow", "Action": "marketplacecommerceanalytics:GenerateDataSet", "Resource": "*" } ] } ``` 1. Choose **Next**. **Note** You can switch between the **Visual** and **JSON** editor options anytime. However, if you make changes or choose **Next** in the **Visual** editor, IAM might restructure your policy to optimize it for the visual editor. For more information, see [Policy restructuring](https://docs.aws.amazon.com/IAM/latest/UserGuide/troubleshoot_policies.html#troubleshoot_viseditor-restructure) in the *IAM User Guide*. 1. On the **Review and create** page, enter a **Policy name** and a **Description** (optional) for the policy that you are creating. Review **Permissions defined in this policy** to see the permissions that are granted by your policy. 1. Choose **Create policy** to save your new policy. To provide access, add permissions to your users, groups, or roles: + Users and groups in AWS IAM Identity Center: Create a permission set. Follow the instructions in [Create a permission set](https://docs.aws.amazon.com//singlesignon/latest/userguide/howtocreatepermissionset.html) in the *AWS IAM Identity Center User Guide*. + Users managed in IAM through an identity provider: Create a role for identity federation. Follow the instructions in [Create a role for a third-party identity provider (federation)](https://docs.aws.amazon.com//IAM/latest/UserGuide/id_roles_create_for-idp.html) in the *IAM User Guide*. + IAM users: + Create a role that your user can assume. Follow the instructions in [Create a role for an IAM user](https://docs.aws.amazon.com//IAM/latest/UserGuide/id_roles_create_for-user.html) in the *IAM User Guide*. + (Not recommended) Attach a policy directly to a user or add a user to a user group. Follow the instructions in [Adding permissions to a user (console)](https://docs.aws.amazon.com//IAM/latest/UserGuide/id_users_change-permissions.html#users_change_permissions-add-console) in the *IAM User Guide*. **My problem isn't listed here.** Contact the [https://aws.amazon.com/marketplace/management/contact-us/](https://aws.amazon.com/marketplace/management/contact-us/) team. # AWS Marketplace Field Demonstration Program The AWS Marketplace Field Demonstration Program (FDP) allows the AWS field team (internally approved AWS employees) to use some products and solutions through AWS Marketplace at no charge. Examples of approved AWS employees may include solutions architects and sales and marketing professionals. The FDP allows these employees to demonstrate product capabilities for education and potential inclusion in customer workloads. The following product types are supported: + [Amazon Machine Images (AMIs)](ami-products.md) + [Containers](container-based-products.md) + [Machine learning algorithms and model packages (SageMaker AI)](machine-learning-products.md) + [Data sets (AWS Data Exchange)](https://docs.aws.amazon.com/data-exchange/latest/userguide/what-is.html) **Note** For AWS Data Exchange products, the FDP only applies to products with a public offer of \$10 (free). For AWS Data Exchange products that have subscription verification enabled, providers need to approve the subscription request. For more information about subscription verification, see [Subscription verification for subscribers](https://docs.aws.amazon.com/data-exchange/latest/userguide/subscription-verification-sub.html) in the *AWS Data Exchange User Guide*. You're automatically enrolled in the FDP program when you sign up as an AWS Marketplace seller. To opt out, submit a support request to the [AWS Marketplace Seller Operations](https://aws.amazon.com/marketplace/management/contact-us/) team. # AWS Partner Assistant AWS Partner Assistant is a generative AI-powered chatbot for AWS Partners. It is accessible from both Partner Central and AWS Marketplace Management Portal (AMMP) and uses Amazon Q Business, which is trained according to documentation that’s exclusive to registered partners. **Note** To access AWS Partner Assistant, partners must link their AWS Partner Central account with their AWS account. For more information, see [Linking AWS Partner Central accounts with AWS Marketplace seller accounts](https://docs.aws.amazon.com/partner-central/latest/getting-started/account-linking.html) in the *AWS Partner Central Getting Started Guide*. The chatbot provides real-time answers and documentation summaries on a variety of topics related to AWS services, AWS Marketplace seller guidance, and AWS Partner Network incentives, benefits, and programs. If the chatbot is unable to provide a response, it advises you on how to file a ticket with the support team. You can also provide feedback from within the chatbot using thumbs-up and thumbs-down buttons, which helps improve the chatbot’s accuracy and quality. The following is a typical interaction with AWS Partner Assistant: 1. Ask a question: Open the chatbot from either AWS Partner Central or AMMP, and ask a question using everyday language. 1. AWS Partner Assistant processes the request: The chatbot uses natural language processing (NLP) to interpret your query. 1. AWS Partner Assistant generates a response: The chatbot returns a relevant response, which includes additional resources. 1. Provide feedback: The chatbot prompts you for feedback. ## Benefits and features AWS Partner Assistant provides a self-service option that improves access to information. + Immediate answers: Partners typically must contact AWS directly for help, but AWS Partner Assistant is always available. + Accurate answers: Partners receive factual, timely information with minimal response variability. + Self-service support: Reduces the time it takes to locate relevant resources. + Advanced responses: Provides natural, intuitive, human-like responses. + Contextual understanding: Provides additional information about complex subjects. + Self-learning system: Continuously improves by learning from interactions, refining responses over time, and expanding its knowledge base. + Scalable support: Capable of handling large volumes of inquires simultaneously. ## How to use AWS Partner Assistant 1. Log in to [AWS Partner Central](https://partnercentral.awspartner.com/) or [AMMP](https://aws.amazon.com/marketplace/management/signin). 1. Access the chat: 1. Choose the purple floating icon at the bottom-right hand corner. 1. Choose from one of the suggested prompts, or begin typing your question in the text field. 1. The chatbot responds with sources and links. 1. Access the chatbot from Partner Central: 1. Choose the **Support** menu. 1. Select **Instant chat with AWS Partner Assistant** from the dropdown. 1. (Optional) Access the chatbot from a support ticket. Before submitting a support ticket, choose **Ask AWS Partner Assistant ** to get an immediate answer. 1. Access the chatbot from AMMP: 1. From the **Contact Us** page, choose **Ask AWS Partner Assistant**. 1. (Optional) Access the chatbot from a support ticket. Before submitting a support ticket, choose **Submit support request** from the **Contact Us** page. Choose **Ask AWS Partner Assistant ** to get an immediate answer. 1. (Optional) Provide feedback: 1. After each response, you have the option to provide feedback: Choose ** Thumbs Up** if the response meets your needs. 1. Choose ** Thumbs Down** if the response wasn’t helpful. 1. If you choose **Thumbs Down**, provide more detail in the text box or choose an option from the picklist that best describes why the response wasn’t helpful. 1. Rate your experience by choosing **Feedback** from the bottom-left corner of the chatbot window: Choose **Feedback** to open a pop-up with a rating scale. Use the text field for any additional comments or feedback. ## Partner Assistant Frequently Asked Questions Following are frequently asked questions for AWS Partner Assistant. ### What is AWS Partner Assistant? AWS Partner Assistant is a generative AI-powered chatbot that helps partners find information and answer questions. ### How do I access AWS Partner Assistant? AWS Partner Assistant is available to both AWS Partners and Marketplace sellers, but not Marketplace buyers. You can access the chatbot from any page through AWS Partner Central or AWS Marketplace Management Portal (AMMP). ### Is AWS Partner Assistant always available? Yes. ### What languages does AWS Partner Assistant support? Currently, AWS Partner Assistant supports only English, but it will support other languages in future releases. ### What can AWS Partner Assistant do? The chatbot provides real-time answers and documentation summaries about AWS services, AWS Marketplace seller guidance, and AWS Partner programs, incentives, and benefits. The chatbot uses a library of published content that’s exclusive to partners. ### What can I ask AWS Partner Assistant? The chatbot provides real-time answers and documentation summaries about AWS services, AWS Marketplace seller guidance, and AWS Partner Network programs, incentives, and benefits. The chatbot uses a library of published content that’s exclusive to partners. ### What issues should I not ask AWS Partner Assistant? For issues that require in-depth troubleshooting, account verification, or access to sensitive data, contact AWS customer support directly. ### Can AWS Partner Assistant provide personalized responses? Currently, AWS Partner Assistant provides only general information and guidance. It can’t generate creative content or perform tasks. If AWS Partner Assistant is unable to adequately answer your question, file a support ticket or submit feedback. The following are additional examples: | **Do** | **Don't** | | --- | --- | | Where can I find my tier renewal date? | When is my tier renewal date? | | How do I enroll in a path? | Enroll us in the Software path. | | How do I apply for the MSP program? | Can I apply for the MSP program? | **Note** For account-related questions, partners must use existing [AWS support channels](https://aws.amazon.com/contact-us/). ### Can partners use AWS Partner Assistant to change their account or services? No, but it can guide you on how to make these changes or direct you to support teams who can. ### How does AWS Partner Assistant handle confidential information? AWS Partner Assistant is designed to safeguard user privacy and data, but we don’t recommend sharing sensitive information. ### What happens if AWS Partner Assistant doesn’t understand my question? If AWS Partner Assistant can’t answer your question, try rephrasing it. Alternatively, it can guide you to a support team for assistance. In this scenario, submit thumbs-down feedback along with additional context, which will help us improve the chatbot’s performance. Optionally, you can provide structured feedback from a picklist of common categories. ### What should I do if AWS Partner Assistant isn't responding? Try refreshing the page or restarting the application. If the issue persists, report the problem to our support team. ### What should I do if AWS Partner Assistant provides incorrect information? If you believe AWS Partner Assistant has given you incorrect information, provide feedback at the end of your session using the thumbs-down option. ### Can I turn off AWS Partner Assistant if I don't want to use it? AWS Partner Assistant is an optional feature. If you prefer not to use it, contact our support team. # What is the Designated Seller of Record (DSOR) program? DSOR program The Designated Seller of Record (DSOR) program enables independent software vendors (ISVs) to authorize AWS partners to create and manage software as a service (SaaS) listings on AWS Marketplace. These authorized partners can act as intermediaries between ISVs and their customers, providing an additional way to bring their software to market and scale their channel business. **Note** The DSOR program is invite-only. Partners can reach out to [awsmp-dsor@amazon.com](mailto:awsmp-dsor@amazon.com) to request onboarding. ## Benefits of using DSOR When ISVs use the DSOR program, they can: + Expand their reach through DSOR partner networks. + Simplify billing and invoicing through AWS Marketplace Partners. + Enter new markets using established channel partners. + Maintain their existing contractual requirements. + Work directly with DSOR partners to build incremental revenue streams. ## DSOR models The DSOR program offers two models to meet different business needs: **Channel model** The channel model lets DSOR partners enable their downstream channel partners to sell on AWS Marketplace with the Channel Partner Private Offer (CPPO) vehicle. This model works well if ISVs have existing channel relationships. **Note** DSOR CPPO works like a traditional CPPO from an operational perspective. For more information about CPPO resources, see [Creating private offers as an AWS Marketplace Channel Partner](channel-partner-offers.md). **Direct model** The direct model lets DSOR partners create and manage listings on behalf of ISVs. Partners use AWS Marketplace Private Offers to transact directly with AWS customers. Both DSOR models are designed for ISVs that want to: + Include DSOR partners in their AWS Marketplace transactions to scale their channel. + Leverage existing distribution operational workflows and processes. ## How DSOR works The DSOR process works as follows: 1. ISV authorizes a DSOR partner to manage and create listings (Contract) for them. 1. DSOR partner creates a limited SaaS listing. 1. Customers or Channel Partners see and buy ISV's relisted product on AWS Marketplace. 1. ISV delivers the SaaS product to the customer. 1. AWS Marketplace handles billing, collection, and disbursement. ## Considerations for using DSOR When ISVs decide to use the DSOR program, they should consider the following: + Ensure the DSOR partner understands the ISV's product and pricing strategy. + Establish clear communication channels with the DSOR partner for updates and support. + Define a clear governance for listing fee coverage, preferred route for private offers and delivery of the SaaS product to the customer. + Review and understand the revenue sharing model with the DSOR partner. + Be prepared to provide ongoing product updates and support to the DSOR partner.