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Offers and agreements - AWS Marketplace
Creating offersDownloading offer PDFsViewing agreementsViewing active subscriptionsManaging scheduled metering

Offers and agreements

Create private offers and manage agreements, subscriptions, and metering for your connected account.

Creating offers

You can create private offers for specific buyers from the Storefront console. Private offers provide custom pricing, terms, and payment schedules tailored to individual buyer needs.

Note

Private offers aren't supported for discontinued products.

Prerequisites

  • A connected AWS Marketplace seller account

  • At least one active product listing

  • Account Admin or Offer Management role on the connected account.

Offer types

The console provides offer generators for each pricing model:

Generator Description
SaaS Contract Fixed-term contract with defined quantities per pricing dimension
SaaS Subscription Usage-based subscription with pay-as-you-go pricing
AMI Amazon Machine Image with hourly or annual pricing

To create a private offer

The offer creation process is a multi-step wizard with Cancel, Prev, and Next controls.

  1. In your connected account, choose Offers.

  2. Choose Create Offer.

  3. Choose a Select ISV value (default Self) and a Select Product value.

  4. Enter one or more buyer AWS account IDs in Buyer(s) - AWS account ID(s) (maximum 24 IDs; your account is added automatically).

  5. Enable the Flexible payment schedule checkbox to enable fixed units and allow buyers to pay for this product in installments.

  6. Choose Next to proceed to subsequent wizard steps for pricing, contract duration, EULA, and offer details.

  7. Review the offer summary.

  8. Choose Create Offer.

The offer is created in AWS Marketplace and the buyer receives a notification to review and accept it.

Product and pricing

  • Pricing dimensions - Configure quantities and prices per dimension

  • Contract duration - Set the offer duration (monthly, 1-year, 2-year, 3-year)

  • Payment schedule - Configure upfront, installment, or on-demand payment

Offer details

  • Offer name - Internal name for tracking

  • Offer expiration - Date the offer expires if not accepted

  • EULA - Attach end-user license agreement (use standard or custom)

  • Custom fields - Additional terms or metadata

Offer statuses

Status Description
Pending Created, waiting for buyer to accept
Accepted Buyer accepted the offer
Expired Offer expired before buyer action
Declined Buyer declined the offer

Downloading offer PDFs

You can download a PDF version of any private offer for record-keeping, internal approvals, or sharing with buyers outside of the AWS Marketplace console.

To download an offer PDF

  1. Choose Download PDF from the actions menu.

  2. In the Download PDF dialog, Offer Details (Overview; Pricing and payment; customer contact information) is included by default and cannot be disabled.

  3. Optionally choose Metadata, EULA and Terms of Service, or Buyer Instructions.

  4. Choose Download.

Use cases

  • Internal approval workflows - Share the PDF with finance or legal teams before sending to the buyer.

  • Record keeping - Archive accepted offers for audit purposes.

  • Buyer communication - Send the PDF to buyer contacts who may not have AWS Marketplace console access.

Notes

  • PDFs reflect the offer state at the time of download.

  • If the offer is modified after download, the PDF becomes outdated. Download a new copy after changes.

  • PDF generation is available for offers in any status.

Viewing agreements

The Agreements section shows all active and historical agreements associated with your connected AWS Marketplace account.

To view agreements

  1. Choose the Agreements tab in the account top-tab bar (alongside Offers, Offer Templates, Selling Authorizations, and Bundles).

  2. The agreement list displays the following columns:

    Column
    Agreement ID
    Offer ID
    Status
    Offer Accepted On
    Agreement Start Date
    Agreement End Date

  3. Use the status tabs (All, Active, Expired), the Search field, and the Sync, Refresh, and Export controls to find agreements.

Agreement detail view

Choose an agreement to open its details in a side drawer. The drawer displays the following fields:

  • Agreement ID

  • Offer ID

  • Proposer ID

  • Acceptor ID

  • Offer Name

  • Product Name

  • Status

  • Agreement type

  • Duration

  • Product Type

  • Offer Accepted On

  • Start Time

  • Ends On

  • Product ID

  • EULA document

  • Auto renewal

  • Purchase Amount

  • AWS listing fee (%)

  • Net

  • Renewal

The drawer also includes a Metadata section.

Viewing active subscriptions

The Metering section shows all active subscriptions with usage data for your metered products. Opening Metering lands you on the Active Subscriptions tab.

To view active subscriptions

  1. In your connected account, choose Metering.

  2. The subscription list displays the following columns:

    Column
    Agreement ID
    Offer ID
    Proposer ID
    Acceptor ID
    Offer Name
    Product Name

  3. Use the tabs (Active Subscriptions, All, Failed, Verified, Scheduled) and the Search field to find subscriptions. Choose + Add New to add a metering record.

Subscription detail view

The detail view shows:

Section Information
Overview Subscription ID, buyer, product, status, dates
Usage Current period usage by dimension
Metering history Previous submissions with timestamps and amounts
Billing Invoiced amounts and payment status

Notes

  • Active subscriptions reflect real-time data from AWS Marketplace Metering Service.

  • Usage data updates as metering records are submitted (either by your application or via scheduled metering).

  • Subscriptions cancelled by the buyer remain visible with a "Cancelled" status for historical reference.

Managing scheduled metering

You can schedule metering submissions for your usage-based products directly from the Storefront console. Scheduled metering automates the process of reporting buyer usage to AWS Marketplace.

To view scheduled meterings

  1. In your connected account, choose Metering.

  2. Choose the Scheduled tab.

  3. The list displays the following columns:

    Column
    Agreement Identifier
    Customer AWS Account ID
    Product Title
    Schedule Start Time
    Status
    Records Submitted

To create a scheduled metering rule

  1. In the Scheduled tab, choose + Add New.

  2. The form opens inline. Configure the following fields:

    • Product Title

    • Customer AWS Account ID

    • Dimension API ID

    • Quantity

  3. Use the Schedule toggle to enable a one-time scheduled submission. Use the Recurring Schedule toggle to enable repeated submissions at a defined interval.

  4. Choose Submit.

To edit a scheduled metering

  1. Choose the scheduled rule.

  2. Choose Edit.

  3. Modify the configuration.

  4. Choose Submit.

To pause or resume

  1. Choose the scheduled rule.

  2. Choose Pause to temporarily stop submissions, or Resume to restart.

Paused rules do not submit metering records until resumed.

Error handling

If a scheduled metering submission fails:

  • The status changes to Error.

  • An error detail message indicates the reason (for example, invalid dimension, subscription cancelled).

  • You receive a notification (if configured).

  • The system retries on the next scheduled interval unless the subscription is no longer valid.

Notes

  • Scheduled metering submits to the AWS Marketplace Metering Service on your behalf using your connected account credentials.

  • Metering records must be submitted within 6 hours of the usage event. Ensure your schedule frequency matches your reporting needs.

  • For high-volume metering, consider using the API directly from your application.