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AWS ACE connector - AWS Marketplace
AWS ACE connector

AWS ACE connector

Use the AWS ACE connector to synchronize co-selling opportunities with the AWS Partner Network.

AWS ACE connector

The AWS ACE (AWS Customer Engagements) connector synchronizes co-selling opportunities between AWS Marketplace Storefront and the AWS Partner Network co-selling program.

Prerequisites

  • An active AWS Partner Network (APN) membership

  • ACE program enrollment

  • Owner or Admin role at the organization level

To connect AWS ACE

The AWS Partner Central ACE Integration wizard has three steps: Connect, Generate keys, and Configure. Each step shows a status of Pending, Successful, or Failed.

  1. In the top-right corner, choose your profile avatar, choose Organization Settings, then choose the Connectors tab.

  2. Find AWS ACE and choose Connect.

  3. Choose the account you want to connect.

  4. Choose Save.

Configuration

After connecting, the wizard advances to the Generate keys step.

Generate keys

On the Generate keys step, the connector issues an API key and a uuid. After you generate the keys, the Generate Keys button is disabled because keys are issued only once.

Configure

On the Configure step, set the sync behavior:

Setting Description
Sync Mode Choose a Sync Mode, for example CRM Unidirectional (CRM > ACE).
Unidirectional Sync To restrict the connector to a one-way flow, select Unidirectional Sync.
Sync frequency Real-time or scheduled (hourly, daily)
Opportunity stage mapping Map your pipeline stages to ACE stages
Auto-accept referrals Automatically accept inbound opportunities from AWS

What syncs

Direction Data
Storefront → ACE New opportunities, stage updates, revenue changes, close dates
ACE → Storefront Inbound referrals, AWS feedback, opportunity status changes

To view sync logs

  1. In the ACE connector settings, choose Logs.

  2. View the sync history including:

    • Timestamp

    • Direction (inbound/outbound)

    • Record count

    • Status (success/error)

    • Error details (if applicable)

Troubleshooting

Issue Resolution
Connection test fails Verify your account is active and APN membership is current
Opportunities not syncing Check sync frequency setting and connector status
Duplicate opportunities Verify field mapping for opportunity ID matching

  • Creating co-selling opportunities

  • Co-selling automation

  • Connector overview