

# Private offers in AWS Marketplace
<a name="buyer-private-offers"></a>

 The AWS Marketplace seller private offer feature enables you to receive product pricing and EULA terms from a seller. These terms aren't publicly available. You negotiate pricing and terms with the seller, and the seller creates a private offer for the AWS account that you designate. You accept the private offer and start receiving the negotiated price and terms of use. 

After you subscribe to the private offer, the outcome when the agreement expires depends on the product type. You will either automatically move to the product's public pricing or lose your subscription to the product.

If you're using the consolidated billing feature in AWS Organizations, you can accept the private offer from either the organization's management account or from a member account. If you accept from the management account, the private offer can be shared with all member accounts in the organization. Member accounts that were previously subscribed to the product must also accept the new private offer to benefit from the pricing. Alternatively, for AMI and Container products, you can share the license from the management account to member accounts using AWS License Manager. Member accounts that weren't previously subscribed to the product must accept the private offer to be able to deploy the product.

For more information on consolidated billing, see [Consolidated Billing for Organizations](https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/consolidated-billing.html) in the *AWS Billing User Guide*. The following are key points to remember as you start using your private offers.
+ AWS Marketplace buyers can access third-party financing services for private offers. For more information, see [Customer financing is now available in AWS Marketplace](https://s3.us-west-2.amazonaws.com/external-mp-channel-partners/Financing+External+Briefing+Document+Customer+Facing.pdf).
+ There is no difference in the software product that you purchase using a private offer. The software you purchase through a private offer functions the same as if you purchased it without a private offer.
+ Product subscriptions you purchase with a private offer show up like any other AWS Marketplace product in your monthly bill. You can use detailed billing to view your usage for each of your AWS Marketplace-purchased products. Each of your private offers has a line item corresponding to each kind of usage.
+ Subscribing to a private offer doesn't require launching a new instance of the software. Accepting the private offer modifies the price to correspond to your private offer price. If a product offers a 1-click launch, you can deploy a new instance of the software. If a product defaults to 1-click launch, you can accept a private offer without launching a new instance. To launch without deploying a new instance, choose **Manual Launch** on the fulfillment page. You can use the Amazon Elastic Compute Cloud console to deploy additional instances, just as you would for other AWS Marketplace products.
+ When a seller extends a private offer to you, you receive confirmation on the account the seller included in a private offer. Private offers are linked to the specific buyer's account listed. The software seller creates the private offer for the account that you specify. Each private offer can be made to up to 25 accounts. 
+ When you accept a private offer, it becomes an *agreement* (also known as a *contract* or *subscription*) between you and the seller. 
+ Sellers may offer to upgrade or renew your purchase of a SaaS contract or SaaS contract with consumption product. For example, a seller can create a new private offer to grant new entitlements, offer pricing discounts, adjust payment schedules, or change the end user license agreement (EULA) to use [standardized license terms](https://docs.aws.amazon.com/marketplace/latest/userguide/standardized-license-terms.html).

  These renewals or upgrades are changes to the original private offer that you accepted, and you use the same process for accepting them. If you accept the new upgrade or renewal private offer, the new agreement terms take effect immediately, without any break in software service. Any previous terms or remaining scheduled payments are cancelled and replaced by this new agreement's terms.
+  You can review all of your annual software subscriptions in AWS Marketplace under **Your Software**. If an annual subscription is purchased by one account using AWS Organizations for consolidated billing, it is shared across the entire linked account family. If the purchasing account doesn't have any running instances, the annual subscription is counted toward the usage in another linked account running that software. For more information about annual subscriptions, see [AMI subscriptions in AWS Marketplace](buyer-ami-subscriptions.md).
+ When a private offer expires, you can't subscribe to it. However, you can contact the seller. Ask the seller to change the expiration date on the current offer to a future date or create a new private offer for you.

# Product types eligible for private offers
<a name="buyer-private-offers-types"></a>

You can get private offers for the following product types.


| Offer type | Description | 
| --- | --- | 
| Data products |  For more information, see [Accepting a Private Offer](https://docs.aws.amazon.com/data-exchange/latest/userguide/subscribe-to-private-offer.html) in the *AWS Data Exchange User Guide*.  | 
|  SaaS contract  |  With a software as a service (SaaS) contract, you can commit to upfront payment for your expected usage of a SaaS product, or negotiate a flexible payment schedule with the seller. Contract durations are one-month, one-year, two-year, or three-year terms, or select a custom duration in months, up to 60 months. If you commit to an upfront payment, you are billed in advance for the use of the product software.  If the seller offers a flexible payment schedule, you are billed along the payment schedule dates at the amounts listed on the private offer. The seller may also include negotiated pay-as-you-go pricing for usage above your contracted usage.  | 
|  SaaS subscription  |  With a SaaS subscription, you agree to a price for use of a product. The seller tracks and reports your usage to AWS Marketplace, and you're billed for what you use.   | 
|  AMI hourly  |  With Amazon Machine Image (AMI) hourly, you negotiate an hourly rate for using an AMI, rounded up to the nearest hour.   | 
|  AMI hourly with annual  |  With AMI hourly with annual, you negotiate the hourly and long-term pricing per instance type. The long-term pricing is for the duration of the private offer, which can be between 1 day and 3 years. If the seller creates a private offer without a flexible payment schedule, you can run Amazon EC2 instances at the hourly price determined in the private offer and optionally purchase upfront commitments for the duration of the contract at the long-term price set in the private offer. If the seller creates a private offer with a flexible payment schedule, you are billed with the payment schedule dates for the amounts listed on the private offer regardless of usage. In this type of private offer, the seller can include a number of Amazon EC2 instances per instance type that you can run without being charged the hourly price. Any usage above what is included is then charged at the hourly price set in the private offer.  | 
|  AMI contract  |  With AMI contracts, you negotiate a contract price and the duration of the contract, which can be between 1 and 60 months. If the seller creates a private offer without a flexible payment schedule, at the time of acceptance, you can configure the contract according to the price and options set in the private offer. If the seller creates a private offer with a flexible payment schedule, you are billed with the payment schedule dates at the amounts listed on the private offer. In this type of private offer, the seller configures the contract in the private offer and it can't be configured at the time of acceptance.  | 
|  Container products  |  With container products, you negotiate hourly or annual pricing for the container products that you use, by pod, task, or custom unit, matching the product that you are purchasing. Container product private offers match AMI product private offers.  | 
| Machine learning hourly/per-inference | With hourly or per-inference pricing, you negotiate usage-based rates with the seller for a custom duration. At the end of the duration, pricing reverts to public pricing and any instances that continue to run are billed at the usage rates that the seller sets in the public offer. | 
| Machine learning contracts | Private offers can be a contract with a fixed upfront fee for a specified number of days. If the seller creates a private offer with a flexible payment schedule, you are billed with the payment schedule dates at the amounts listed on the private offer. At the end of the contract, any instances that continue to run are billed perpetually at the usage rates that the seller sets in the private offer. | 
|  Professional services  |  All professional services offers are private offers. You must work with the seller to create the private offer. See [Purchasing professional services products in AWS Marketplace](buyer-proserv-products.md) for more information.  | 

# Preparing to accept a private offer
<a name="buyer-private-offers-prerequsite-steps"></a>

When a typical private offer is negotiated, you pay the entire amount of the offer when you accept it, unless you are using third-party financing. With third-party financing, the financier pays the contract on your behalf and invoices you based on the agreed payment schedule. Before you accept a private offer, verify the billing structure for your company, your method of payment for AWS billing, your preferred currency, and your tax settings.

**Note**  
Certain sellers offer the option to request a private offer for their product in AWS Marketplace. For participating sellers, a **Request private offer** button appears on the product detail page. To request a private offer, choose the button and provide request details. You'll receive a confirmation email summarizing your request, and an AWS representative will contact you.

## Verifying your AWS Billing and Cost Management preferences
<a name="buyer-private-offers-prerequsite-steps-billing"></a>

Billing and Cost Management is the service that you use to pay your AWS bill, monitor your usage, and budget your costs. You can use the consolidated billing feature in AWS Organizations to consolidate billing and payment for multiple accounts or multiple Amazon Internet Services Pvt. Ltd (AISPL) accounts. Every organization in AWS Organizations has a management account that pays the charges of all the member accounts. The management account is called a payer account, and the member account is called a linked account. Before negotiating a private offer, verify how your company pays their AWS bill and which AWS account the private offer is made to. 

## Verifying your payment method
<a name="buyer-private-offers-prerequsite-steps-payment-method"></a>

Before accepting a private offer, verify that your payment method and preferred currency supports paying the entire cost of the private offer. To verify your payment method, open the Billing and Cost Management console at [https://console.aws.amazon.com/costmanagement/](https://console.aws.amazon.com/costmanagement/).

## Understanding currency options
<a name="buyer-private-offers-prerequsite-steps-currency"></a>

Private offers can be created in multiple currencies including USD, EUR, GBP, AUD, JPY, and INR. You will receive invoices in the currency of the private offer. For consumption and pay-as-you-go pricing, foreign exchange rates are updated monthly to maintain consistent local currency pricing.

## Verifying your tax settings
<a name="buyer-private-offers-prerequsite-steps-tax-settings"></a>

If your company qualifies for a tax exemption, verify your tax settings. To view or modify your tax settings, sign in to the AWS Management Console and, in your account settings, view the tax settings. For more information on tax registration, see [How do I add or update my tax registration number or business legal address for my AWS account?](https://aws.amazon.com/premiumsupport/knowledge-center/update-tax-registration-number/).

# Viewing and subscribing to a private offer
<a name="buyer-private-offers-subscribing"></a>

 Private offers are customized agreements between you and AWS Marketplace sellers that may include negotiated pricing, custom terms, and specific configurations. You can access these offers in multiple ways: through the Private offers page, directly from the product page, or via a seller-provided link. This page guides you through accessing, viewing, and subscribing to private offers, including specific steps for different product types (AMI, SaaS, and ML). Before proceeding with any subscription, ensure you review all terms, pricing, and configurations carefully to verify they match your negotiated agreement. 

## Viewing a private offer
<a name="view-private-offer"></a>

1. Sign in to the [AWS Marketplace](https://aws.amazon.com/marketplace) console.

1.  Access the private offer using one of these methods: 

------
#### [ Private offer list ]

   1.  Navigate to the **Private offers** page. 

   1. On the **Available offers** tab, select the **Offer ID** for the offer of interest.

------
#### [ Seller-provided link ]
   +  Follow the link provided by the seller. 

**Note**  
Following this link before logging into the correct account will result in a **Page not found** (404) error.  
For more information, see [I get a Page not found (404) error when I click the offer ID to view the private offer](troubleshooting-private-offers-page.md#troubleshooting-page-not-found).

------
#### [ Product page ]

   1.  Navigate to the product page. 

   1.  Locate the banner at the top showing the private offer, Offer ID, and expiration date. 
**Note**  
Future-dated private offers are listed as **Early renewals**. For more information, see [Future dated agreements and private offers in AWS Marketplace](private-offers-buyer-future-dated-private-offers-and-agreements.md).

   1.  Select the **Offer ID**. 
**Note**  
If you have more than one private offer for that product, each offer appears under **Offer name**. If you have a current contract for that product, an **In use** icon appears next to that offer.

------

1.  View the private offer details. 

## Subscribing to a private offer
<a name="subscribing-private-offer"></a>

 To complete the subscription process: 

1.  Verify you're viewing the correct offer. You may have more than one offer for a product. 

1.  Review all contract terms and pricing details to ensure they match your negotiated terms. 
**Important**  
 If a section doesn't appear on the **Private offer** page, then it isn't a negotiated part of the private offer. 

------
#### [ Machine learning ]

   1. Review and accept the hourly terms.

   1. Review the contract terms.
**Note**  
Linked accounts require the payer account to also review and accept the terms.

------
#### [ SaaS ]

   1.  Verify the dimensions and quantity in the **Pricing details**. 
**Note**  
 Future-dated offers are listed as early renewals. For more information, see [Future dated agreements and private offers in AWS Marketplace](private-offers-buyer-future-dated-private-offers-and-agreements.md). 

   1.  Under **Payment information**, verify the payment information. If you negotiated a flexible payment schedule, the payment dates and amounts are listed. If you didn't, the total amount of the contract is billed when you accept the offer. 

   1.  Under **Terms and conditions**, verify that the EULA is the one you negotiated with the seller. 

------
#### [ AMI ]
   +  Verify the EULA, **Terms duration**, and other offer terms are what you negotiated. 

**Note**  
 If you're unable to access an instance type or AWS Region, it may not have been supported at the time the private offer was sent to you. Review your agreement details for more information. To obtain access to an instance or a Region, contact the seller and request an updated private offer. After you accept the new offer, you'll have access to the newly added instance or Region. 

------

1.  Accept the offer terms: 

------
#### [ Machine learning ]
   + Choose **Accept offer**.

------
#### [ SaaS ]
   + Choose **Subscribe**. 

------
#### [ AMI ]

   1.  Choose **Accept terms** or **Accept contract**. 

   1.  For non-flexible payment schedules: 

      1.  Choose **Subscribe to this software**. 

      1.  Select the instance type. 

      1.  Choose license quantity. 

   1.  Choose **Accept contract** or **Create contract**, and then choose **Confirm**. 

**Note**  
 In many cases, the payer account isn't the account that uses the product. If you accept the offer using the payer account, we recommend that you launch the product manually rather than selecting the one-click option. 

------
**Note**  
 Do not refresh your browser while the system processes your contract request. 

1. After you accept the offer, a confirmation page appears with a summary of your agreement. The confirmation page includes the following details:
   + Agreement summary, including the product name, vendor, pricing model, and total costs
   + Estimated tax details, including the tax rate, tax type, and invoicing entity
   + Payment schedule details, if the offer includes a flexible payment schedule
   + Purchase order numbers, if you provided them during the subscription process

   Review the confirmation details to verify that they match your negotiated terms.

1.  Complete product configuration: 

------
#### [ Machine learning ]
   +  Choose **Continue to configuration**. 

------
#### [ SaaS ]
   +  Choose **Set up your account** to configure on the seller's website. 

------
#### [ AMI ]
   +  Choose **Continue to configuration**. 

------

## Video walkthroughs of accepting a private offer
<a name="private-offer-videos"></a>

------
#### [ Machine learning ]

[![AWS Videos](http://img.youtube.com/vi/https://www.youtube.com/embed/-iwF3aE_nYY/0.jpg)](http://www.youtube.com/watch?v=https://www.youtube.com/embed/-iwF3aE_nYY)




------
#### [ AMI ]

[![AWS Videos](http://img.youtube.com/vi/https://www.youtube.com/embed/MtTrO4LCIeg/0.jpg)](http://www.youtube.com/watch?v=https://www.youtube.com/embed/MtTrO4LCIeg)


Without flexible payment schedule:

[![AWS Videos](http://img.youtube.com/vi/https://www.youtube.com/embed/h4uHP-ul7Xg/0.jpg)](http://www.youtube.com/watch?v=https://www.youtube.com/embed/h4uHP-ul7Xg)


------

# Private offers page in AWS Marketplace
<a name="private-offers-page"></a>

In AWS Marketplace, the **Private offers** page lists all the private offers that have been extended to your AWS account for both private and public products. All offers available to you are displayed for each product. You can accept one offer for each product.

## Understanding the Private offers page
<a name="private-offers-page-overview"></a>

You can view your **Private offers** page by signing in to the AWS Marketplace console and navigating to **Private offers**. Private offers extended to your AWS account are listed under **Private offers**, including the offer ID, product, seller of record (ISV or channel partner), publisher, active agreements (if applicable), and the offer expiration date. You can select the **Offer ID** for the offer of interest to view the offer details and subscribe to a private offer. 

The **Private offers** page includes the following information: 
+ The **Available offers** tab lists the private offers extended to your account that are available to accept. The **Offer ID** link on this tab is the same link that the seller might have provided to you to access the private offer details.
+ The **Accepted and expired offers** tab lists the offers that you accepted and resulted in an agreement being created. It also lists offers that reached the offer expiration date set by the seller. This tab can be useful to retrieve a previous offer-ID and agreement-ID (if available) when renewing with a seller. If the offer resulted in an agreement and the agreement is active, you can choose the agreement to view the subscription detail page. 
**Note**  
Future-dated private offers are listed as **Early renewals**. For more information, see [Future dated agreements and private offers in AWS Marketplace](private-offers-buyer-future-dated-private-offers-and-agreements.md).

The following video provides more information about accessing a consolidated view of all your private offers.

[![AWS Videos](http://img.youtube.com/vi/https://www.youtube.com/embed/85JYiEwwZBQ/0.jpg)](http://www.youtube.com/watch?v=https://www.youtube.com/embed/85JYiEwwZBQ)


For more information about modifying, upgrading, or renewing a private offer, see [Modifying or unsubscribing from a private offer in AWS Marketplace](buyer-private-offers-modifying.md). 

## Required permissions to view the Private offers page
<a name="private-offers-page-permissions"></a>

To view the **Private offers** page in the AWS Marketplace console, you must have the following permissions:
+ If you use AWS managed policies: `AWSMarketplaceRead-only`, `AWSMarketplaceManageSubscriptions`, or `AWSMarketplaceFullAccess`
+ If you aren't using AWS managed policies: IAM action `aws-marketplace:ListPrivateListings`and `aws-marketplace:ViewSubscriptions`

If you're unable to view the **Private offers** page, contact your administrator to set up the correct AWS Identity and Access Management (IAM) permissions. For more information about the necessary IAM permissions for AWS Marketplace, see [AWS managed policies for AWS Marketplace buyers](buyer-security-iam-awsmanpol.md). 

# Pay for private offers in multiple currencies
<a name="buyer-private-offers-subscribing-fixed-exchange-rate"></a>

Private offers support multiple currencies: USD, EUR, GBP, AUD, JPY, and INR. You can receive private offers in your preferred currency, eliminating foreign exchange variability for predictable invoicing.

**Buyers in India**  
Buyers in India receive private offers in Indian Rupee (INR) or US Dollar (USD) from sellers in India. For detailed information, see [Buyers in India FAQ](india-buyer-faq.md).

## Multi-currency private offers
<a name="multi-currency-private-offers"></a>

Private offers handle currency-specific invoicing and exchange rates differently based on the pricing model:
+ **Contract pricing** - Fixed exchange rate locked for the entire contract duration
+ **Contract with consumption** - Fixed rate for contract portion, monthly refresh for consumption charges
+ **Pay-as-you-go (PAYG)** - Monthly refresh of exchange rates

## Pay for a USD private offer in non-USD currency
<a name="usd-offer-in-non-usd-currency"></a>

If you receive a private offer in USD currency and your payment method is a non-USD currency, the conversion rate used is the current rate on date of the invoice. Depending on the private offer, the date of the invoice can be the private offer acceptance date or a later date. For example, for a contract-based private offer with no payment schedule, the invoice date is the offer acceptance date. For a private offer with a payment schedule, the invoice dates are the dates the installments are scheduled to be invoiced.

## Non-USD priced private offers
<a name="non-usd-private-offer"></a>

All AWS pricing remains in USD. However, you can receive a private offer in EUR, GBP, AUD, JPY, and INR (for buyers and sellers in India only) with no foreign exchange (FX) variability.

### Contracts only pricing offers
<a name="contracts-only-pricing-offers"></a>

1. Sellers can extend a private offer with contract pricing in your preferred payment currency. You can view and accept the private offer in your preferred currency, so you know how much you will pay without dealing with FX variability.

1. At offer acceptance, AWS converts the agreed-upon non-USD pricing to USD pricing and locks the FX rate for the entirety of the subscription. After offer acceptance, your invoices display both USD pricing, the fixed FX rate at the time of offer acceptance, and the non-USD pricing currency.

1. If you move to a new location where your invoices are generated from a different AWS Marketplace operator, your existing fixed FX offers are canceled. Contact the sellers to reissue a new offer in the currency you want to pay.

1. In rare cases, your charged amount in non-USD might have slight rounding differences due to FX conversion.

### Contracts with consumption pricing and pay-as-you-go pricing offers
<a name="contracts-with-consumption-and-payg-offers"></a>

For contracts with consumption pricing (CCP) and pay-as-you-go (PAYG) offers, exchange rate handling varies:
+ **Contract with consumption pricing (CCP)** – The contract portion maintains a fixed FX rate for the duration of the contract. The consumption charges beyond the contract appear on anniversary invoices. These invoices are separate from other consumption pricing products priced in USD. These invoices show USD pricing and a variable FX rate, but your non-USD unit price remains constant.
+ **Pay-as-you-go (PAYG) or usage-based pricing** – The PAYG or usage-based charges appear on anniversary invoices. These invoices are separate from other usage-based products priced in USD. These invoices show USD pricing and a variable FX rate, but your non-USD unit price remains constant.

For more information, see [Payment methods](buyer-paying-for-products.md#payment-methods).

**Important Note on Cost and Usage Reports (CUR)**  
When you purchase a Private Offer in a non-USD currency (EUR, GBP, JPY, AUD), please be aware that your AWS Cost and Usage Reports (CUR) will display all usage and costs in USD only. This is intended behavior, as CUR reports currently support pricing in USD only.  
While your invoices will reflect the original currency of your Private Offer with the locked exchange rate, the CUR data will show USD-converted amounts. For accurate financial reconciliation in your original offer currency, please refer to your invoices rather than relying solely on CUR reports.

# Modifying or unsubscribing from a private offer in AWS Marketplace
<a name="buyer-private-offers-modifying"></a>

 You can update from standard subscriptions to private offers, and you can also modify certain existing private offers in AWS Marketplace. The process varies based on the agreement in place.

 For many subscriptions, when you shift from public pricing to a private offer, you negotiate the offer with the ISV or your channel partner. After you accept the private offer, your related existing subscription or subscriptions automatically move to the private offer pricing model. This doesn't require any further action from you. Use the following guidance to identify your scenario and the steps to start receiving the pricing for your private offer. 

## Changing from public to private offer pricing
<a name="buyer-private-offers-upgrading-from-public-to-private-pricing"></a>

 After you accept the private offer, no further action is needed for the user that accepted the offer. They are switched to the pricing, terms, and conditions defined in the private offer. To switch to the pricing, terms, and conditions for the private offer, each linked user using the product must accept the private offer. Any user that starts using the product must also accept the private offer to get the pricing, terms, and conditions defined in the private offer. 

## Changing a SaaS contract – upgrades and renewals
<a name="changing-saas-contracts-upgrades-renewals"></a>

This section applies to software as a service (SaaS) contract and SaaS contract with consumption products. If you have an active contract in place from a previous private offer and you want to accept a new private offer for the same product, the seller can upgrade or renew your existing agreement to modify the terms, pricing, or duration, or to renew your existing contract before it ends. This will result in a new private offer for you to accept, without needing to cancel your existing agreement first.

**Note**  
Future-dated private offers are listed as **Early renewals**. For more information, see [Future dated agreements and private offers in AWS Marketplace](private-offers-buyer-future-dated-private-offers-and-agreements.md).

To accept an upgrade or renewal, you must be on invoicing terms. If you're not currently on invoicing terms, submit a ticket to [AWS Customer Service](https://support.console.aws.amazon.com/support/home#/) to change your payment method to invoicing. 

If you don't want to switch to invoicing, then you can take either of the following actions:
+ Work with the product vendor and AWS Marketplace customer support team to cancel the current contract before accepting a new private offer for that product.
+ Accept the offer on another AWS account.

## Modifying your contract quantities
<a name="modifying-saas-contract-quantities"></a>

If your active SaaS contract includes configurable upfront pricing terms, you can modify the quantity of units in your contract without needing a new private offer from your seller. This allows you to:
+ Increase the number of units in your contract
+ Scale your usage up based on business needs

**To modify your current contract**

1. Open the AWS Marketplace console at [https://console.aws.amazon.com/marketplace](https://console.aws.amazon.com/marketplace).

1. Choose **Manage subscriptions**, then search for your product by name and choose it.

1. In the **Agreement** section, choose **Actions**.

1. From the dropdown menu, choose **View terms**.

1. On the subscription page, choose **Modify**.

1. In the **Pricing details and unit configuration** section, increase your entitlements by using the arrows. You can't reduce the entitlement counts below what you've already purchased.

1. The contract details and total price appear in the **Purchase details** section.

1. Review your changes and choose **Save changes**.

**Note**  
Not all contracts support quantity modifications. The ability to modify depends on whether your contract includes [configurable upfront pricing terms](https://docs.aws.amazon.com/marketplace/latest/APIReference/API_marketplace-agreements_ConfigurableUpfrontPricingTerm.html). If you don't see a modify option, contact your seller to discuss upgrade or renewal options.

Your contract end date remains the same when you modify quantities. You're adjusting the scale of your existing agreement rather than extending its duration.

## Changing from a SaaS subscription to a SaaS contract
<a name="buyer-private-offers-upgrading-saas-subscription-to-saas-contract"></a>

 To change from a SaaS subscription to a SaaS contract, you must first unsubscribe from the SaaS subscription. Then you accept the private offer for the SaaS contract. To view your existing SaaS subscriptions, choose **Your Marketplace Software** in the upper-right corner of the AWS Marketplace console. 

## Changing from an AMI contract to a new contract
<a name="buyer-private-offers-upgrading-saas-contract-to-saas-contract"></a>

 If you have an Amazon Machine Image (AMI) contract in place from a previous private offer and you want to accept a new private offer for the same product, you must do one of the following:
+ Wait for the current AMI contract to expire before accepting the new AMI contract.
+ Work with the product vendor and the AWS Marketplace customer support team to terminate your current contract.
+ Accept the private offer using a different AWS account from the one that has the contract.

## Changing from AMI hourly to AMI annual
<a name="buyer-private-offers-upgrading-ami-hourly-to-ami-annual"></a>

 When you move from an AMI hourly subscription to an AMI annual subscription, the subscription works similar to a voucher system. Each hour of AMI usage is offset by one unit in the AMI annual subscription. When you purchase the annual subscription through a private offer, all associated accounts that are subscribed to the product are automatically switched to the pricing negotiated in the private offer. Linked accounts that start a subscription after the private offer is in place must subscribe to the private offer when they subscribe.

**Note**  
The annual licenses on your previous offer are deactivated immediately upon acceptance of the terms of the new offer. Work with the ISV to discuss compensation for the deactivated licenses and how to proceed forward with the new offer.

## Changing from AMI annual to AMI hourly
<a name="buyer-private-offers-upgrading-ami-annual-to-ami-hourly"></a>

 When your annual subscription expires, any linked accounts subscribed to the product are automatically switched to the AMI hourly pricing. If an annual subscription is in place, the linked account can't switch to an hourly subscription for that product without canceling the subscription. 

# Future dated agreements and private offers in AWS Marketplace
<a name="private-offers-buyer-future-dated-private-offers-and-agreements"></a>

With future dated agreements (FDA) in AWS Marketplace, you can subscribe to products where the product usage begins at a future date. You can manage when you buy a product *independently* from when you pay for, and when you use the product.

FDA helps buyers perform the following actions independently for transactions on AWS Marketplace:
+ Procure the product/book the deal by accepting the offer.
+ Begin product usage (license/entitlement activation).
+ Pay for a purchase (invoice generation).

FDA is supported on private offers, creating for software as a service (SaaS) products, for contract and contracts with consumption pricing (CCP), and with or without flexible payments.

When you use future dated agreements, keep the following dates in mind:

**Agreement sign date**  
The date when you accepted the offer and when the agreement was created. This date is when the agreement ID is created.

**Agreement start date**  
The date when your product usage begins. This is the future date or future start date. This is the date that your license/entitlement is activated.

**Agreement end date**  
The date when the agreement ends. The agreement and the license/entitlement expire on this date.

**Note**  
The contract term specified in the end user license agreement, order form, or other contract between you and seller will control if there's a conflict with the term specified in your AWS Marketplace invoice.

# Creating future dated agreements
<a name="creating-future-dated-agreements"></a>

For SaaS contracts and contracts with consumption pricing, with and without a flexible payment schedule, the seller sets the agreement start date as part of generating a private offer. As a buyer, you must work with sellers to make sure that the start date meets your requirements.

To create a future dated agreement, use the following procedure. You can view your future dated agreements in the AWS Marketplace console on the **Manage Subscriptions** page.

**To create a future dated agreement**

1. Follow the steps for [Viewing and subscribing to a private offer](buyer-private-offers-subscribing.md).

1. In the offer details pane, verify that you chose the correct private offer and that the agreement start date is correct. Future dated offers are marked as **Future dated** on the **Offer** menu.
**Note**  
For SaaS products, on the agreement start date, you must make sure to complete setting up your account with the ISV. You can't complete this step before the agreement start date. 

# Using a flexible payment scheduler with future dated agreements
<a name="using-flexible-payment-scheduler-with-future-dated-agreements"></a>

You can use the flexible payment scheduler with future dated agreements. You can set up payments for purchases at a time of your choosing between your agreement sign date and agreement end date. This approach includes payments before and after the agreement start date.

The seller of record creating the private offer chooses payment dates and amounts. For more details, see [Flexible payment scheduler](https://docs.aws.amazon.com/marketplace/latest/userguide/flexible-payment-scheduler.html).

# Amending your future dated agreements
<a name="amending-your-future-dated-agreements"></a>

You can increase your purchased units of a particular dimension in your FDA after the agreement start date. This option is possible when the agreement doesn't have a flexible payment schedule. For more details, see [Flexible payment scheduler](https://docs.aws.amazon.com/marketplace/latest/userguide/flexible-payment-scheduler.html).

You will be charged the pro-rated amount on the agreement start date when your amendment is complete. If your start date is in the past, you'll be charged immediately.

# Receiving notifications for future dated agreements
<a name="receiving-notifications-for-future-dated-agreements"></a>

You receive email notifications that are sent to your designated root account for the following actions taken on your future dated agreements:
+ Offer acceptance/agreement creation (agreement sign date)
+ Upon license or entitlement activation (agreement start date)
+ Reminders for agreements expiring 30, 60, or 90 days in advance
+ Agreement expiration (agreement end date)
+ Upon an agreement amendment or replacement

# Express private offers
<a name="express-private-offers-buyer"></a>

Express private offers is an AWS Marketplace capability that enables you to instantly access personalized pricing based on your specific needs, without going through lengthy negotiations. This automated system evaluates your requirements against pre-configured seller criteria to generate immediate private offers.

Key benefits for buyers include:
+ Instant access to discounted pricing without waiting for sales negotiations
+ Ability to qualify for private offers even on smaller purchases
+ Self-service process that allows you to proceed at your own pace
+ Option to transition to sales-assisted workflow when needed

## How express private offers work
<a name="express-private-offers-buyer-how-it-works"></a>

The express private offer process streamlines the traditional private offer workflow into an automated, buyer-driven experience. When you engage with an express private offer-enabled product, you'll be guided through a series of steps to specify your requirements and qualify for instant pricing. The system employs an AI agent to guide you through your journey, evaluating your needs against seller requirements.

During the process, you'll specify your desired quantities, contract terms, and provide any additional information required by the seller. The system evaluates this information against predefined criteria to determine your eligibility for automated pricing. If your requirements align with the seller's parameters, you'll receive an instant private offer. For more custom scenarios or when your needs fall outside the automated parameters, the system will smoothly transition you to a sales-assisted workflow, ensuring you receive appropriate support for your purchase.

## Required permissions
<a name="express-private-offers-buyer-permissions"></a>

Before initiating an express private offer request, ensure you have an AWS account with the appropriate permissions. Your account can use the [AWSMarketplaceManageSubscriptions](https://docs.aws.amazon.com/aaws-managed-policy/latest/reference/AWSMarketplaceManageSubscriptions.html) or [AWSMarketplaceFullAccess](https://docs.aws.amazon.com/aws-managed-policy/latest/reference/AWSMarketplaceFullAccess.html) managed policy for the right permissions. You also can use the following IAM policy:

```
{
    "Version": "2012-10-17"		 	 	 ,
    "Statement": [{
            "Sid": "AWSMarketplaceChangeSetReadAccess",
            "Effect": "Allow",
            "Action": [
                "aws-marketplace:DescribeChangeSet",
                "aws-marketplace:ListChangeSets"
            ],
            "Resource": "*"
        },
        {
            "Sid": "AWSMarketplaceTokenManagement",
            "Effect": "Allow",
            "Action": [
                "aws-marketplace:StartChangeSet"
            ],
            "Resource": [
                "arn:aws:aws-marketplace:*:*:AWSMarketplace/AgentTokenContainer/*",
                "arn:aws:aws-marketplace:*:*:AWSMarketplace/ChangeSet/*"
            ],
            "Condition": {
                "StringEquals": {
                    "catalog:ChangeType": [
                        "CreateAgentTokenContainer",
                        "RequestExpressPrivateOffer",
                        "ExpireToken"
                    ]
                }
            }
        },
        {
            "Sid": "AWSMarketplaceEntityReadAccess",
            "Effect": "Allow",
            "Action": [
                "aws-marketplace:ListEntities",
                "aws-marketplace:DescribeEntity"
            ],
            "Resource": "*"
        }
    ]
}
```

## Requesting an express private offer
<a name="express-private-offers-buyer-requesting"></a>

The request process begins on the product detail page, where you'll find the **Get Express Private Offer** button. Choosing this launches the express private offer workflow, starting with the configuration of product dimensions. The first page presents dimension options with comprehensive guidance from the seller. You can access more information about the dimension through the **View Guidance** option, which explains what each dimension means, how dimensions relate to each other, and methods for estimating quantities based on your business needs. If you find your requirements are more complex or difficult to estimate, you can opt to switch to a sales-assisted workflow at any point.

Moving to contract details, you'll specify your desired agreement duration within the seller's defined limits. Here you can choose whether to start your agreement immediately upon acceptance or at a future date, if the seller supports future-dated agreements. This page also presents the EULA for review, either the AWS Marketplace Standard Contract or the seller's public listing EULA. Custom EULA requirements will need to be handled through the sales-assisted workflow.

If the seller has configured profile-based qualifications, you'll proceed to answer additional questions about your organization. These might include details about your industry, company size, or specific use cases. The seller uses this information to determine additional discounts and ensure appropriate offer targeting.

The final step before offer generation involves reviewing all provided information and signing in with your AWS account credentials to confirm your authorization and generate the offer.

## Receiving and accepting your express private offer
<a name="express-private-offers-buyer-receiving-accepting"></a>

Upon completing the request process, the system will either generate your express private offer immediately or direct you to a sales-assisted workflow, depending on your qualification status. For successful qualifications, you'll see your offer details immediately, including complete pricing information with all applicable discounts, contract terms and conditions, and EULA documentation.

The generated offer appears in your AWS Marketplace private offers page and the product's procurement page, where you can review details, share the offer with relevant stakeholders within your organization, and proceed with acceptance within the specified validity period. The acceptance process follows standard AWS Marketplace procedures, allowing you to complete the transaction through your established procurement workflow.

In cases where your request doesn't meet the automated criteria, whether due to size, complexity, or other factors, you'll be directed to provide contact information through a sales-assisted workflow. This ensures you receive appropriate support from the seller's sales team for your specific requirements.

Throughout the process, you'll receive standard AWS Marketplace notifications about your offer status, and you can manage all aspects of the offer through your AWS Marketplace console.

# Troubleshooting private offers
<a name="troubleshooting-private-offers-page"></a>

If you encounter HTTP status code 404 (Not Found) issues or similar difficulties when working with **Private offers** in AWS Marketplace, consult the topics in this section.

**Topics**
+ [I get a Page not found (404) error when I click the offer ID to view the private offer](#troubleshooting-page-not-found)
+ [None of these suggestions work](#troubleshooting-other-suggestions)

## I get a Page not found (404) error when I click the offer ID to view the private offer
<a name="troubleshooting-page-not-found"></a>
+ Check that you're signed in to the correct AWS account. The seller extends private offers to specific AWS account IDs.
+ Check if the offer exists under [https://console.aws.amazon.com/marketplace/home#/private-offers](https://console.aws.amazon.com/marketplace/home#/private-offers) in the AWS Marketplace console. If you don't find the offer under **Private offers**, it could be because the seller extended the offer to a different AWS account ID. Check with the seller to confirm the AWS account ID to which the offer was extended.
+ Check that the private offer has not expired by viewing the **Accepted and expired offers** tab under [https://console.aws.amazon.com/marketplace/home#/private-offers](https://console.aws.amazon.com/marketplace/home#/private-offers) in the AWS Marketplace console. If the offer has expired, work with the seller to modify the expiration date of the offer or extend a new offer to your account.
+ Check that the account ID is allowlisted to view the private offer. Some ISVs use limited listings. Ask the ISV if they have allowlisted your account to view the product. Allowlisting is necessary for limited listings of AMI products. If you're in an AWS organization, and the seller extends the offer to the management account, linked accounts must be allowlisted to subscribe. Otherwise, the buyer's linked accounts that aren't allowlisted will get a Page not found (404) error when trying to view the offer.
+ Check with your AWS administrator to confirm that you have `aws-marketplace:ViewSubscriptions` IAM permissions if you need to view the offer. For more information about AWS Marketplace security, see [Security on AWS Marketplace](buyer-security.md).
+ Check if you're using a private marketplace.
  + Make sure that the product is on the allowlist of your private marketplace (if applicable), so that you can purchase the product. If you're not sure, contact your system administrator to check.

The following video provides information about troubleshooting HTTP status code 404 (Not Found) errors.

[![AWS Videos](http://img.youtube.com/vi/https://www.youtube.com/embed/XEHgzNZ8vPQ/0.jpg)](http://www.youtube.com/watch?v=https://www.youtube.com/embed/XEHgzNZ8vPQ)


## None of these suggestions work
<a name="troubleshooting-other-suggestions"></a>

If none of the previous suggestions resolved the HTTP status code 404 (Not Found) error, try the following actions in your browser:
+ Clear the cache.
+ Delete cookies.
+ Sign out, and then sign back in.
+ Use an incognito or private browsing mode.
+ Try a different browser. We don't recommend using Internet Explorer. 

If you have completed all of the troubleshooting suggestions and are still receiving a **Page not found** error, contact the Private Offer Success Team (POST) through the [AWS Marketplace Management Portal](https://aws.amazon.com/marketplace/management/contact-us/).