

# Getting started as a buyer using AWS Marketplace
<a name="buyer-getting-started"></a>

The following topics outline getting started with software products as an AWS Marketplace buyer.

**Buyers in India**  
Buyers in India can purchase products from sellers in India with specific billing and currency considerations. For more information, see [AWS Marketplace in India](http://aws.amazon.com/marketplace/features/india) and [Buyers in India FAQ](india-buyer-faq.md).

**Topics**
+ [Buying products in AWS Marketplace](buyer-subscribing-to-products.md)
+ [Finding AWS Specialization Partners in AWS Marketplace](product-types-specialization-badges.md)
+ [Launching software in AWS Marketplace](buyer-launching-software.md)
+ [Managing subscriptions in AWS Marketplace](buyer-managing-subscriptions.md)
+ [Tutorial: Buying an AMI-based software product](tutorial-buying-ami.md)
+ [Buyers in India FAQ](india-buyer-faq.md)

For information about getting started with data products, see [Subscribing to data products on AWS Data Exchange](https://docs.aws.amazon.com/data-exchange/latest/userguide/subscribe-to-data-sets.html) in the *AWS Data Exchange User Guide*.

# Buying products in AWS Marketplace
<a name="buyer-subscribing-to-products"></a>

In AWS Marketplace, buying a product means that you have accepted the terms of the product as shown on the product detail page. This includes pricing terms and the seller’s end user license agreement (EULA), and that you agree to use such product in accordance with the [AWS Customer Agreement](https://aws.amazon.com/agreement/). You will receive an email notification to the email address associated with your AWS account for offers accepted in AWS Marketplace.

**Note**  
AWS offers the option to request guided demonstrations for certain products on AWS Marketplace at no charge. If a guided demonstration is available, a **Request demo** button will display on the product detail page. To request a demo, choose the button and provide request details. You'll receive a confirmation email summarizing your request, and an AWS representative will contact you.

If the product has a monthly fee or is purchased with a subscription contract, you are charged the fee upon subscription. The subscription is prorated based on the time remaining in the month. No other charges are assessed until you take one of the following actions:
+ Launch an Amazon Elastic Compute Cloud (Amazon EC2) instance with the product Amazon Machine Image (AMI).
+ Deploy the product using an AWS CloudFormation template.
+ Register the product on the seller's website.

If the product has an annual subscription option, you are charged the full annual fee upon subscription. This charge covers product usage base, with subscription renewal due on the anniversary of the original subscription date. If you don't renew at the end of the annual subscription period, the subscription converts to an hourly subscription at the current hourly rate.

# Reviewing your subscription on the confirmation page
<a name="buyer-confirmation-page"></a>

After you subscribe to a product in AWS Marketplace, a confirmation page appears with a summary of your agreement. Use this page to verify the details of your subscription before proceeding with product setup.

The confirmation page includes the following information:
+ **Agreement summary** – The product name, vendor, pricing model, contract duration, and total costs for your subscription.
+ **Estimated tax details** – The estimated tax rate, tax type, and the invoicing entity for your purchase.
+ **Payment schedule** – For offers with a flexible payment schedule, the payment dates and amounts are listed.
+ **Purchase order numbers** – If you provided a purchase order number during the subscription process, it appears on the confirmation page.

From the confirmation page, you can:
+ Set up your account on the seller's website (for SaaS products).
+ Launch the software or continue to configuration (for AMI and container products).
+ View your subscription in the AWS Marketplace console.

For more information about data product subscriptions, see [Subscribing to data products on AWS Data Exchange](https://docs.aws.amazon.com/data-exchange/latest/userguide/subscribe-to-data-sets.html) in the *AWS Data Exchange User Guide*.

# Finding AWS Specialization Partners in AWS Marketplace
<a name="product-types-specialization-badges"></a>

AWS Specialization badges represent Partners who demonstrate technical proficiency and proven customer success across specific industries, use cases, and AWS services. AWS Specializations represent the highest technical validation that an AWS Partner can achieve. AWS Specialization Partners must pass rigorous technical assessments and demonstrate multiple customer implementations that deliver measurable business outcomes.

This is why 87% of customers rank AWS Specializations as a top three partner selection criteria, with 60% ranking it as the top partner selection criteria (Canalys 2023). Working with an AWS Specialization Partner gives you access to AWS validated expertise in delivering solutions.

**Note**  
For more information about Specializations, see the [AWS Specialization Program](https://aws.amazon.com/partners/programs/specializations/).

## Locating an AWS Specialization Partner in AWS Marketplace
<a name="locating-specialization-partner"></a>

To find an AWS Specialization Partner, look for the **AWS Specialization Badge** when using AWS Marketplace Search.

For example:

![\[This image shows an example product listing with the AWS Specialization Par\]](http://docs.aws.amazon.com/marketplace/latest/buyerguide/images/buyer-marketplace-specialization-badges-example.png)


## Benefits of working with AWS Specialization Partners
<a name="benefits-specialization-partners"></a>

AWS Specialization Partners provide significant advantages for customers seeking validated cloud solutions:

1. **Accelerated solution discovery and evaluation**: Find and evaluate technically validated AWS Partners faster by locating AWS Specialization badges displayed through AWS Marketplace search.

1. **Validated technical expertise**: Make informed decisions knowing Partners have passed AWS technical assessments and demonstrated successful customer implementations across specific domains.

1. **Streamlined procurement and management**: Simplify your purchasing experience with consolidated AWS billing, centralized subscription management, and access to cost optimization tools through AWS Marketplace.

## Searching and engaging with AWS Specialization Partners
<a name="searching-engaging-specialization-partners"></a>

Quickly find AWS Specialization Partners through AWS Marketplace search, then engage directly through their listing to request demos, custom pricing, or additional information.

### Using AWS Marketplace search
<a name="using-search-specialization-partners"></a>

1. Navigate to AWS Marketplace and type in your search.

1. Look for the AWS Specialization badge in search results.

1. Connect or request a demo with the Partner through their listing.

### Engaging with AWS Specialization Partners
<a name="engaging-specialization-partners"></a>

From a Partner's listing, you can:
+ View detailed solution information
+ Request a demo
+ Contact the Partner for more information
+ Request custom pricing
+ Access available trials

### Requesting a demo
<a name="requesting-demo"></a>

1. Navigate to the AWS Specialization Partner's listing

1. Choose the **Request demo** button

1. Enter your contact details and any specific requirements

1. Submit your request

1. The Specialization Partner will contact you to schedule the demo

### Requesting a private offer
<a name="requesting-private-offer"></a>

1. Navigate to the AWS Specialization Partner's listing.

1. Choose the **Request private offer** button.

1. Complete the contact form with relevant details about your requirements.

1. Submit your request.

1. The Specialization Partner will contact you to discuss custom pricing and terms.

# Launching software in AWS Marketplace
<a name="buyer-launching-software"></a>

After buying software, you can launch Amazon Machine Images (AMIs) that contain it by using the 1-Click Launch view in AWS Marketplace. You can also launch it using other Amazon Web Services (AWS) management tools, including the AWS Management Console, the Amazon Elastic Compute Cloud (Amazon EC2) console, Amazon EC2 APIs, or the AWS CloudFormation console. 

With the 1-Click Launch view, you can quickly review, modify, and then launch a single instance of the software with settings recommended by the software seller. The **Launch with EC2 Console** view provides an easy way to find the AMI identification number and other pertinent information that is required to launch the AMI using the AWS Management Console, Amazon EC2 APIs, or other management tools. The **Launch with EC2 Console** view also provides more configuration options than launching from the AWS Management Console, such as tagging an instance.

**Note**  
If you're unable to access an instance type or AWS Region, it may not have been supported at the time the private offer was sent to you. Review your agreement details for more information. To obtain access to an instance or a Region, contact the seller and request an updated private offer. After you accept the new offer, you'll have access to the newly added instance or Region.

For AWS Marketplace products with complex topologies, the **Custom Launch** view provides a **Launch with CloudFormation Console** option that loads the product in the CloudFormation console with the appropriate CloudFormation template. You can then follow the steps in the CloudFormation console wizard to create the cluster of AMIs and associated AWS resources for that product. 

# Managing subscriptions in AWS Marketplace
<a name="buyer-managing-subscriptions"></a>

You can view and manage your subscriptions in the AWS Marketplace console on the [https://aws.amazon.com/marketplace/management/subscriptions](https://aws.amazon.com/marketplace/management/subscriptions) page.

## Viewing your subscriptions
<a name="view-subscriptions"></a>

The **Manage subscriptions** page displays all of your active and inactive subscriptions. You can use this page to:
+ View subscription details including start and end dates, vendor information, and agreement status
+ Access product-specific agreements
+ View detailed agreement information

By default, the page displays your active subscriptions. You can toggle between **active** and **inactive** subscriptions using the tabs at the top of the page.

### Understanding subscription information
<a name="subscription-columns"></a>

The **Manage subscriptions** page includes the following information for each subscription:

![\[The Manage subscriptions page showing active subscriptions\]](http://docs.aws.amazon.com/marketplace/latest/buyerguide/images/manage-subscriptions.png)


**Product**  
The name of the product you've subscribed to. Choose the product name to view all active and inactive agreements related to this product on the **subscription detail** page.

**Start date**  
The date when your subscription began.

**End date**  
The date when your subscription will end or has ended.

**Vendor**  
The company that provides the product.

**Agreement ID**  
A unique identifier for your subscription agreement. Choose the agreement ID to view detailed information about the agreement.

**Agreement status**  
The current status of your agreement. See the **Agreement status** section for more details.

### Agreement status
<a name="agreement-status"></a>

Your subscription agreements can have the following statuses:


| Status | Description | 
| --- | --- | 
| Active | Agreement terms are in effect. | 
| Pending | Agreement submitted and being processed. While processing, some actions are unavailable. | 
| Expired | Agreement ended on the contract end date. | 
| Renewed | Agreement continues with a new agreement and updated terms. | 
| Cancelled | Agreement ended by your request. | 
| Replaced | Agreement ended and transitioned to a new offer. | 
| Terminated | Agreement ended prematurely by AWS. | 
| Archived | Agreement ended without a specified reason. | 

Inactive agreements include those that are expired, cancelled, terminated, replaced, renewed, and archived.

## Viewing subscription details
<a name="subscription-detail-page"></a>

To view detailed information about a specific subscription, choose the product name in the **Manage subscriptions** page. This opens the **subscription detail** page, which shows all active and inactive agreements related to that product.

The **subscription detail** page provides a comprehensive view of your relationship with a specific product, including all past and current agreements.

![\[The subscription detail page showing agreements for a specific product\]](http://docs.aws.amazon.com/marketplace/latest/buyerguide/images/subscription-detail-page.png)


## Viewing agreement details
<a name="agreement-detail-page"></a>

To view detailed information about a specific agreement, choose the agreement ID in either the **Manage subscriptions** page or the **subscription detail** page. This opens the **agreement detail** page, which provides comprehensive information about the agreement, including:
+ Agreement terms and conditions
+ Pricing information
+ Charge summary and associated purchase orders
+ [Purchase order details](buyer-purchase-orders.md) (if applicable)
+ Deployed on AWS status
+ Option to download the agreement as a PDF

From the **agreement detail** page, you can manage your subscription and access all related information in one place.

![\[The agreement detail page showing comprehensive information about a specific agreement\]](http://docs.aws.amazon.com/marketplace/latest/buyerguide/images/agreement-detail-page.png)


# Tutorial: Buying an AMI-based software product
<a name="tutorial-buying-ami"></a>

The following tutorial describes how to buy an Amazon Machine Image (AMI) product with AWS Marketplace.

**Topics**
+ [Step 1: Creating an AWS account](#step-1-creating-an-aws-account)
+ [Step 2: Choosing your software ](#step-2-choose-your-software)
+ [Step 3: Configuring your software](#step-3-configure-your-software)
+ [Step 4: Launching your software on Amazon EC2](#step-4-launch-your-software-on-amazon-elastic-compute-cloud-amazon-ec2)
+ [Step 5: Managing your software](#step-5-manage-your-software)
+ [Step 6: Terminating your instance](#step-6-terminate-your-instance)
+ [For more information](#where-to-go-next)

## Step 1: Creating an AWS account
<a name="step-1-creating-an-aws-account"></a>

You can browse the AWS Marketplace website ([https://aws.amazon.com/marketplace](https://aws.amazon.com/marketplace)) without being signed in to your AWS account. However, you must sign in before you can subscribe to or launch products.

You must be signed in to your AWS account to access the AWS Marketplace console. For information about how to create an AWS account, see [Create an AWS account](https://docs.aws.amazon.com/accounts/latest/reference/manage-acct-creating.html) in the *AWS Account Management Reference Guide*.

## Step 2: Choosing your software 
<a name="step-2-choose-your-software"></a>

**To choose your software**

1. Navigate to the [AWS Marketplace website](https://aws.amazon.com/marketplace). 
**Note**  
You can shop, subscribe, and launch new instances from either the public AWS Marketplace website, at [ https://aws.amazon.com/marketplace](https://aws.amazon.com/marketplace), or through AWS Marketplace in the AWS Management Console, at [ https://console.aws.amazon.com/marketplace/home\$1/subscriptions](https://console.aws.amazon.com/marketplace/home#/subscriptions).   
  
The experiences across the two locations are similar. This procedure uses the AWS Marketplace website but notes any major differences when using the console.

1. The **Shop All Categories** pane contains the list of categories you can choose from. You can also choose software featured in the middle pane. For this tutorial, in the **Shop All Categories** pane, choose **Content Management**. 

1. From the **Content Management** list, choose **WordPress Certified by Bitnami and Automattic**. 

1. On the product details page, review the product information. The product details page includes additional information such as: 
   +  Buyer rating 
   +  Support offering 
   +  Highlights 
   +  Detailed product description 
   +  Pricing details for instance types in each AWS Region (for AMIs) 
   +  Additional resources to help you get started 

1. Choose **Continue to Subscribe**.

1. If you aren't already signed in, you are directed to sign in to AWS Marketplace. If you already have an AWS account, you can use that account to sign in. If you don't already have an AWS account, see [Step 1: Creating an AWS account](#step-1-creating-an-aws-account). 

1. Read the Bitnami offer terms, then choose **Accept Contract** to agree to the subscription offer.

1. It may take a moment for the subscription action to complete. When it does, you receive an email message about the subscription terms, and then you're able to continue. Choose **Continue to Configuration** to configure and launch your software.

Subscribing to a product means that you have accepted the terms of the product. If the product has a monthly fee, then upon subscription you are charged the fee, which is prorated based on the time remaining in the month. No other charges will be assessed until you launch an Amazon Elastic Compute Cloud (Amazon EC2) instance with the AMI you chose.

**Note**  
As a subscriber to a product, your account will receive email messages when a new version of the software you're subscribed to is published.

## Step 3: Configuring your software
<a name="step-3-configure-your-software"></a>

Because we chose software as an AMI, your next step is to configure the software, including selecting the delivery method, version, and AWS Region in which you want to use the software.

**To configure your software**

1. On the **Configure this software** page, select **64-bit (x86) Amazon Machine Image (AMI)** for the **Delivery Method**.

1. Choose the latest version available for **Software Version**.

1. Choose the **Region** you want to launch the product in, for example, **US East (N. Virginia)**.
**Note**  
As you make changes to your configuration, you might notice that the **Ami Id** at the bottom of the screen updates. The AMI ID has the form *ami-<identifier>*, for example, *ami-123example456*. Each version of each product in each Region has a different AMI. This AMI ID allows you to specify the correct AMI to use when launching the product. The **Ami Alias** is a similar ID that is easier to use in automation.   
For more information about the AMI alias, see [Using AMI aliases in AWS Marketplace](buyer-ami-aliases.md).

1. Select **Continue to Launch**.

## Step 4: Launching your software on Amazon EC2
<a name="step-4-launch-your-software-on-amazon-elastic-compute-cloud-amazon-ec2"></a>

Before you launch your Amazon EC2 instance, you need to decide if you want to launch with 1-Click launch or if you want to launch using the Amazon EC2 console. 1-Click launch helps you launch quickly with recommended default options such as security groups and instance types. With 1-Click launch, you can also see your estimated monthly bill. If you prefer more options, such as launching in an Amazon Virtual Private Cloud (Amazon VPC) or using Spot Instances, then you should launch using the Amazon EC2 console. The following procedures walk you through subscribing to the product and launching an EC2 instance using either 1-Click launch or the Amazon EC2 console. 

### Launching on Amazon EC2 using 1-Click launch
<a name="to-launch-on-amazon-ec2-using-1-click-launch"></a>

**To launch on Amazon EC2 using 1-Click launch**

1.  On the **Launch this software** page, choose **Launch from website** in the **Choose Action** dropdown, and review the default settings. If you want to change any of them, do the following: 
   + In the **EC2 Instance Type** dropdown list, choose an instance type.
   + In the **VPC Settings** and **Subnet Settings** dropdown lists, select the network settings you want to use.
   + In the **Security Group Settings**, choose an existing security group, or choose **Create New Based On Seller Settings** to accept the default settings. For more information about security groups, see [Amazon EC2 security groups](http://docs.amazonwebservices.com/AWSEC2/latest/UserGuide/ec2-security-groups.html) in the *Amazon EC2 User Guide*. 
   + Expand **Key Pair**, and choose an existing key pair if you have one. If you don't have a key pair, you're prompted to create one. For more information about Amazon EC2 key pairs, see [Amazon EC2 key pairs](https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/ec2-key-pairs.html).

1.  When you're satisfied with your settings, choose **Launch**. 

   Your new instance is launched with the *WordPress Certified by Bitnami and Automattic* software running on it. From here, you can view the instance details, create another instance, or view all instances of your software.

### Launching on Amazon EC2 Using Launch with EC2 Console
<a name="to-launch-on-amazon-ec2-using-launch-with-ec2-console"></a>

**To launch on Amazon EC2 Using Launch with EC2 Console**

1.  On the **Launch on EC2** page, choose the **Launch with EC2 Console** view, and then select an AMI version from the **Select a Version** list. 

1.  Review the **Firewall Settings**, **Installation Instructions**, and **Release Notes**, and then choose **Launch with EC2 Console**. 

1.  In the EC2 console, launch your AMI using the Request Instance Wizard. Follow the instructions in [Get started with Amazon EC2](http://docs.amazonwebservices.com/AWSEC2/latest/UserGuide/EC2_GetStarted.html?r=9803) to navigate through the wizard. 

## Step 5: Managing your software
<a name="step-5-manage-your-software"></a>

 At any time, you can manage your software subscriptions in AWS Marketplace by using the **Manage Subscriptions** page of the [AWS Marketplace console](https://console.aws.amazon.com/marketplace/home#/subscriptions). 

**To manage your software**

1.  Navigate to the [AWS Marketplace console](https://console.aws.amazon.com/marketplace/home#/subscriptions), and choose **Manage subscriptions**. 

1. On the **Manage subscriptions** page: 
   +  View your instance status by product 
   +  View your current monthly charges 
   +  Run a new instance 
   +  View seller profiles for your instance 
   +  Manage your instances 
   +  Link directly to your Amazon EC2 instance so you can configure your software 

**Note**  
Only subscriptions in the current AWS account appear on the **Manage subscriptions** page. If the account is a management account of an [AWS Organization](https://docs.aws.amazon.com/organizations/latest/userguide/orgs_getting-started_concepts.html), subscriptions from member accounts do not appear.

## Step 6: Terminating your instance
<a name="step-6-terminate-your-instance"></a>

 When you've decided that you no longer need the instance, you can terminate it. 

**Note**  
 You can't restart a terminated instance. However, you can launch additional instances of the same AMI. 

**To terminate your instance**

1.  Navigate to the [AWS Marketplace console](https://console.aws.amazon.com/marketplace/home#/subscriptions), and choose **Manage subscriptions**. 

1.  On the **Manage subscriptions** page, choose the software subscription that you want to terminate an instance of, and select **Manage**. 

1. On the specific subscription page, choose **View instances** from the **Actions** dropdown list. 

1. Select the **Region** that the instance you want to terminate is in. This opens the Amazon EC2 console and shows the instances in that Region in a new tab. If necessary, you can return to this tab to see the Instance ID for the instance to close.

1.  In the Amazon EC2 console, choose the **Instance ID** to open the **Instance details page**. 

1. From the **Instance state** dropdown list, choose **Terminate instance**.

1.  Choose **Terminate** when prompted for confirmation. 

   Termination takes a few minutes to complete.

## For more information
<a name="where-to-go-next"></a>

 For more information about product categories and types, see [Product categories in AWS Marketplace](buyer-product-categories.md) and [Product types available in AWS Marketplace](buyer-product-types.md). 

 For more information about Amazon EC2, see the service documentation at [Amazon Elastic Compute Cloud Documentation](http://docs.aws.amazon.com/ec2/). 

 To learn more about AWS, see [https://aws.amazon.com/](https://aws.amazon.com/). 

# Buyers in India FAQ
<a name="india-buyer-faq"></a>

This FAQ addresses common questions for buyers in India who purchase products from sellers in India on AWS Marketplace.

**Topics**
+ [How do I identify products from sellers in India?](#india-buyer-identify-products)
+ [What currency will I be billed in when I purchase from sellers in India?](#india-buyer-billing-currency)
+ [Can I purchase from both sellers in India and sellers in other locations?](#india-buyer-mixed-purchases)
+ [How do private offers work for buyers in India?](#india-buyer-private-offers)
+ [What happens to my existing AWS Marketplace subscriptions?](#india-buyer-contracts)
+ [What payment methods can I use for purchases from sellers in India?](#india-buyer-payment-methods)
+ [How does invoicing work for purchases from sellers in India?](#india-buyer-invoicing)
+ [How do I track costs for purchases from sellers in India?](#india-buyer-cost-allocation)
+ [How do refunds work for purchases from sellers in India?](#india-buyer-refunds)
+ [What tax information do I need for purchases from sellers in India?](#india-buyer-tax-compliance)
+ [What invoices will I receive for purchases from sellers in India?](#india-buyer-invoicing-system)
+ [How is GST type determined for my purchases?](#india-buyer-gst-determination)
+ [Can I withhold tax on payments to AWS India for marketplace purchases?](#india-buyer-tax-withholding)
+ [What payment methods are available for purchases from sellers in India?](#india-buyer-payment-methods)
+ [Do I need different bank accounts for cloud and marketplace payments?](#india-buyer-wire-transfer-accounts)
+ [How do I use purchase orders for marketplace purchases through AWS India?](#india-buyer-purchase-orders)
+ [How do Organizations and multiple accounts affect India marketplace purchases?](#india-buyer-organizations)
+ [How do India marketplace purchases appear in cost management tools?](#india-buyer-cost-tools)
+ [What happens if I change my account location from India to non-India?](#india-buyer-location-changes)
+ [What is the difference between B2B and B2C buyers in India?](#india-buyer-b2b-vs-b2c)
+ [What happens if I delete or have an invalid GSTIN?](#india-buyer-gstin-deletion)
+ [How do I get support for purchases from sellers in India?](#india-buyer-support)

## How do I identify products from sellers in India?
<a name="india-buyer-identify-products"></a>

You can find the public listings from India-based sellers on the [AWS Marketplace in India](https://aws.amazon.com/marketplace/solutions/india) page. In the marketplace catalog, sellers have been given the guidance to explicitly state in the product description that the offer is being issued by their Indian entity or for buyers in India. We also advise contacting the seller to ensure the local availability. Products from sellers in India are exclusively available to buyers in India and are billed in Indian rupee (INR) with Goods and Services Tax (GST).

## What currency will I be billed in when I purchase from sellers in India?
<a name="india-buyer-billing-currency"></a>

You are billed in Indian rupee (INR) by Amazon Web Services India Private Limited. You will be charged 18% Goods and Services Tax (GST) on your purchases. AWS India will facilitate issuance of tax invoices with the seller as the Seller on Record (SOR), and the GST collected will be remitted to the seller for deposit to tax authorities.

## Can I purchase from both sellers in India and sellers in other locations?
<a name="india-buyer-mixed-purchases"></a>

Yes. Purchases from sellers in India are billed in INR by AWS India, while purchases from non-India based sellers or Amazon-affiliated entities continue to be billed in US dollars (USD) by AWS, Inc. based on your account location. You will receive separate invoices for each type of purchase.

## How do private offers work for buyers in India?
<a name="india-buyer-private-offers"></a>

Sellers can offer private offers to you in USD or INR. If you are on a private offer priced in INR, you will receive invoices in INR without any foreign exchange variability on the negotiated price. Private offers from sellers in India include applicable GST and are processed through AWS India Private Limited.

## What happens to my existing AWS Marketplace subscriptions?
<a name="india-buyer-contracts"></a>

Existing subscriptions are from non-India based sellers or Amazon-affiliated entities and will continue to be facilitated by AWS, Inc. If a seller offers the same product via their Indian entity, you can switch to the India-based offer (with AWS India billing) but must cancel your current subscription from the non-India based seller.

## What payment methods can I use for purchases from sellers in India?
<a name="india-buyer-payment-methods"></a>

You can pay only in Indian rupee (INR) using AMEX, MasterCard, RuPay, or Visa cards. Credit/debit cards must be tokenized per Reserve Bank of India regulations. NetBanking and UPI are not currently available. Wire transfers require separate India-based bank account details provided in your invoices.

## How does invoicing work for purchases from sellers in India?
<a name="india-buyer-invoicing"></a>

You receive separate invoices for purchases from sellers in India. AWS India Private Limited issues both a commercial invoice/statement listing all India-based seller purchases and separate tax invoices from each seller. These invoices are in INR and include GST details required for Indian tax compliance.

## How do I track costs for purchases from sellers in India?
<a name="india-buyer-cost-allocation"></a>

Purchases from sellers in India appear separately in your AWS billing and cost management tools with 'AWS India' in the invoicing entity field. You can use cost allocation tags and billing reports to track these INR expenses alongside your other AWS costs. AWS Cost Explorer and Cost and Usage Reports work the same way as before.

## How do refunds work for purchases from sellers in India?
<a name="india-buyer-refunds"></a>

Refunds for purchases from sellers in India follow the standard AWS Marketplace refund process but are processed in INR through AWS India Private Limited. Contact AWS Marketplace support for assistance with refund requests.

## What tax information do I need for purchases from sellers in India?
<a name="india-buyer-tax-compliance"></a>

Your invoices from AWS India Private Limited include all necessary GST information for tax compliance. If you provide verified tax information in Tax Settings, tax invoices will contain QR codes and IRN numbers for claiming input tax credit. The same tax information used for AWS India cloud purchases applies to marketplace purchases.

## What invoices will I receive for purchases from sellers in India?
<a name="india-buyer-invoicing-system"></a>

For purchases from sellers in India, AWS India Private Limited will issue two types of invoices: (1) A commercial invoice/statement listing all purchases from India-based sellers, and (2) Separate tax invoices from each seller. If you have provided verified tax information, the tax invoices will contain QR codes and IRN numbers for claiming input tax credit.

## How is GST type determined for my purchases?
<a name="india-buyer-gst-determination"></a>

GST type depends on location: If you and the seller are in the same state, CGST and SGST apply. If in different states, IGST applies. If either party is in a Special Economic Zone (SEZ), IGST applies regardless of state location.

## Can I withhold tax on payments to AWS India for marketplace purchases?
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No. You must not withhold taxes on payments to AWS India for purchases from India-based sellers. Under Section 194-O of the Income Tax Act, 1961, AWS India withholds taxes when passing payments to sellers, so customer withholding is not required.

## What payment methods are available for purchases from sellers in India?
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You can pay only in Indian rupee (INR) using AMEX, MasterCard, RuPay, or Visa cards. Credit/debit cards must be tokenized per Reserve Bank of India regulations. NetBanking and UPI are not currently available. Wire transfers require separate India-based bank account details provided in your invoices.

## Do I need different bank accounts for cloud and marketplace payments?
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Yes. AWS India uses separate bank accounts for cloud services and marketplace purchases. You must use the specific remittance information provided in each invoice type. Payments to incorrect accounts may be rejected and cause delays.

## How do I use purchase orders for marketplace purchases through AWS India?
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Existing purchase orders must have "AWS Marketplace blanket usage" selected and "AWS India" in the 'Bill From' section (or 'All' selected). Only properly configured purchase orders will appear on AWS India marketplace invoices.

## How do Organizations and multiple accounts affect India marketplace purchases?
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Invoices may be consolidated for accounts with identical tax settings within an Organization. Ensure tax information is current for all accounts via Tax Settings. If using a payer account structure, enable tax inheritance to apply payer account tax information to linked accounts.

## How do India marketplace purchases appear in cost management tools?
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AWS Cost Explorer and Cost and Usage Reports work the same way. India marketplace transactions show 'AWS Marketplace' as billing entity, seller name in legal entity field, and 'AWS India' in invoicing entity field (vs 'AWS, Inc.' for non-India sellers).

## What happens if I change my account location from India to non-India?
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If you change your tax/billing address from India while having active purchases from India-based sellers, you must either: (1) revert your information back to India to continue with India-based sellers, or (2) select alternate non-India sellers as India-based offerings will be terminated due to location ineligibility.

## What is the difference between B2B and B2C buyers in India?
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The classification of a transaction as business-to-business (B2B) or business-to-consumer (B2C) depends on whether you have provided valid GST details in your AWS India profile. If you provide GST details, the transaction is treated as B2B. If you don't provide GST details, the transaction is treated as B2C. This classification affects the tax invoice requirements and whether a seller's signature is required on the invoice.

## What happens if I delete or have an invalid GSTIN?
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If you delete your GSTIN or if your GSTIN becomes invalid, your transactions will be treated as B2C instead of B2B. This means tax invoices will require the seller's signature for compliance. Additionally, you may not be able to claim input tax credit without valid GST details. Make sure to keep your GSTIN information current in your AWS India Tax Settings to maintain B2B status and proper tax treatment.

## How do I get support for purchases from sellers in India?
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You can use the standard AWS Marketplace support processes for issues related to purchases from sellers in India. For tax-related questions specific to India, consult with your tax advisor regarding GST and TDS requirements.