# Managing incidents with the AWS Support API
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The [AWS Support API](https://docs.aws.amazon.com/awssupport/latest/user/Welcome.html) enables you to create incidents and add correspondence to them throughout investigations of your issues and interactions with AWS Support staff. The AWS Support API models much of the behavior of the [ AWS Support Center](https://console.aws.amazon.com/support/home#/). For more details about how you can use this AWS support service, see [ Programming an AWS Support Case](https://docs.aws.amazon.com/awssupport/latest/user/Case_Life_Cycle.html#crebopbatecase).

**Note**  
When using the AWS Support API, or SAPI, for AMS Advanced incidents, use this service code: `sentinel-report-incident`.