# Connecting Zendesk to Amazon Q Business
<a name="zendesk-connector"></a>

 Zendesk is a customer relationship management system that helps businesses automate and enhance customer support interactions. You can connect a Zendesk instance to Amazon Q Business—using either the AWS Management Console or the [https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CreateDataSource.html](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CreateDataSource.html) API—and create an Amazon Q web experience.

**Topics**
+ [Known limitations for the Zendesk connector](zendesk-limitations.md)
+ [Zendesk connector overview](zendesk-overview.md)
+ [Prerequisites for connecting Amazon Q Business to Zendesk](zendesk-prereqs.md)
+ [Setting up Zendesk for connecting to Amazon Q Business](zendesk-credentials.md)
+ [Connecting Amazon Q Business to Zendesk using the console](zendesk-console.md)
+ [Connecting Amazon Q Business to Zendesk using APIs](zendesk-api.md)
+ [How Amazon Q Business connector crawls Zendesk ACLs](zendesk-user-management.md)
+ [ Zendesk data source connector field mappings](zendesk-field-mappings.md)
+ [IAM role for the Zendesk connector](zendesk-iam-role.md)
+ [Understand error codes in the Zendesk connector](zendesk-error-codes.md)

**Learn more**
+ For an overview of the Amazon Q web experience creation process using IAM Identity Center, see [Configuring an application using IAM Identity Center](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/create-application.html).
+ For an overview of the Amazon Q web experience creation process using AWS Identity and Access Management, see [Configuring an application using IAM](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/create-application-iam.html).
+ For an overview of connector features, see [Data source connector concepts](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/connector-concepts.html).
+ For information about connector configuration best practices, see [Connector configuration best practices](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/connector-best-practices.html).