

# Downloading Elemental Live software
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These are the detailed steps for downloading AWS Elemental software files from the [AWS Elemental Support Center](https://console.aws.amazon.com/elemental-appliances-software/home?region=us-east-1#/supportcenter). 

1. Log in to the [AWS Elemental Support Center](https://console.aws.amazon.com/elemental-appliances-software/home?region=us-east-1#/supportcenter) with the email address that you used to receive your activation email and your password.

1. From the home page, click **Software and Licenses** on the right.

1. From the **Download Central Home**, choose **Your Entitlements** from the **Software & Entitlements** menu.

   On **Your Entitlements**, your orders are listed from newest to oldest. 

1. In the **Activation Key** column, choose the link for the product that you're downloading. 

1. On **Order Detail**, expand the order detailsusing the **\$1** sign.

1. In the expanded details, choose the product and version to download, then choose the file to download.

1. On **Product Download**, select the check box next to the file you want to download. Then click **Download Selected Files**.

1. If you are prompted to install the NetSession Interface download manager, click **download the installer** and run the executable.

1. Select a location and save the files. Note the file location for later.