# Point of care agents
<a name="point-of-care-overview"></a>

Amazon Connect Health point of care features are AI-powered capabilities that streamline administrative workflows in outpatient clinical settings. Point of care agentic capabilities combine speech recognition, generative AI, and reasoning to reduce documentation burden for clinicians and back-office staff.

Point of care features operate within a domain that you provision in your AWS account. Each feature accepts inputs — such as a real-time audio stream of a patient-clinician conversation, patient context from the EHR, and a clinical note template — and produces structured outputs for provider review including clinical documentation, evidence mappings, and after-visit summaries.

At launch, point of care capabilities include patient insights and ambient documentation.

**Topics**
+ [Key concepts](#poc-key-concepts)
+ [Regional availability](#poc-regional-availability)
+ [Patient insights](patient-insights.md)
+ [Ambient documentation](ambient-documentation.md)

## Key concepts
<a name="poc-key-concepts"></a>


| Concept | Description | 
| --- | --- | 
|  Domain  |  An isolated environment within your AWS account where you provision point of care agents.  | 
|  Subscription  |  A configuration resource that associates a provider or session with an agent. Required for ambient documentation.  | 
|  Template  |  A structured definition of the clinical note format. Used by ambient documentation to generate documentation.  | 
|  Vended artifacts  |  The output files written to your Amazon S3 bucket, such as pre-visit summaries, transcripts, and clinical notes.  | 

## Regional availability
<a name="poc-regional-availability"></a>

Point of care agents are available in the following AWS Regions:
+ US East (N. Virginia) - `us-east-1` 
+ US West (Oregon) - `us-west-2` 

**Note**  
Patient insights is available as a preview in both supported Regions. Ambient documentation is generally available in both supported Regions.