Le traduzioni sono generate tramite traduzione automatica. In caso di conflitto tra il contenuto di una traduzione e la versione originale in Inglese, quest'ultima prevarrà. # Fornire esempi (few-shot prompting) Includendo alcuni esempi della tua attività nel prompt, puoi creare un modello strutturato da seguire per Amazon Nova 2. In questo modo, è possibile ridurre l’ambiguità e migliorare la precisione e la qualità dell’output. La tecnica che consiste nel fornire esempi chiari per rendere le risposte del modello più vicine al risultato desiderato si chiama *few-shot prompting*. Il few-shot prompting consiste nel fornire al modello linguistico alcuni esempi (shot) dell’attività, insieme al formato di input e output, e quindi chiedergli di generare l’output per un nuovo input basato sugli esempi forniti. Questo metodo aiuta anche a chiarire istruzioni o attività complesse, facilitando la comprensione e l'interpretazione di ciò che viene richiesto da Amazon Nova 2. **Come può aiutare l’aggiunta di esempi al prompt:** L’aggiunta di esempi può aiutare il modello a produrre: + risposte coerenti e uniformi allo stile degli esempi; + risposte efficienti grazie alla diminuzione della probabilità di interpretare erroneamente le istruzioni e alla riduzione al minimo delle allucinazioni. La portata del miglioramento delle prestazioni del modello tramite il few-shot prompting dipenderà dalla qualità e dalla diversità degli esempi scelti. I seguenti elementi illustrano quali sono le caratteristiche di buoni shot nel prompt: + **Seleziona diversi esempi**: gli esempi scelti devono rappresentare la distribuzione prevista input/output in termini di diversità (dai casi d'uso comuni ai casi limite) per coprire adeguatamente i casi d'uso pertinenti. È importante evitare qualsiasi bias negli esempi, poiché un bias negli input può causare bias anche negli output. + **Livelli di complessità corrispondenti**: la complessità degli esempi forniti deve essere in linea con l’attività o lo scenario di destinazione. È importante assicurarsi che il grado di complessità sia mappato tra l’input previsto e l’esempio scelto nel prompt. + **Pertinenza garantita**: gli esempi selezionati devono essere direttamente pertinenti al problema o all’obiettivo in questione. Ciò garantisce la coerenza e l’uniformità delle risposte. **Suggerimento** Se i suggerimenti precedenti non funzionano, consigliamo di creare un sistema basato su generazione potenziata da recupero dati (RAG) che migliori il prompt con una selezione dinamica di shot basata sulle analogie tra la query di input dell’utente e un pool di shot disponibile. ## Esempio 1: fornire esempi nel prompt dell’utente In questo caso, l’utente sta cercando di classificare i ticket di assistenza clienti in entrata in categorie predefinite. Puoi fornire ai modelli di Amazon Nova 2 alcuni esempi di ticket classificati correttamente per migliorare la comprensione delle categorie e della lingua utilizzata nei ticket. Gli esempi devono essere concisi e rappresentare tutte le attività previste dall’applicazione. Se esiste un nome di campo specifico significativo per le attività, come `Ticket` o `Category` in questo esempio, l’utente può utilizzare tali campi seguiti direttamente dai due punti `":"`. ------ #### [ 0-shot prompt ] Utente: ``` Please classify the following customer support tickets into one of the categories: "Technical Issue," "Billing Inquiry," or "General Inquiry." Ticket: "Can you explain why my latest bill is higher than usual? I haven't changed my plan." ``` Assistente: ``` The customer support ticket should be classified as a "Billing Inquiry." Here’s the reasoning: - The customer is asking about the reason for a change in their latest bill amount. - The context revolves around billing and payment, which falls under the category of "Billing Inquiry." ``` ------ #### [ 3-shot prompt ] Utente: ``` Please classify the following customer support tickets into one of the categories: "Technical Issue," "Billing Inquiry," or "General Inquiry." Use these examples to guide your classification: Ticket: "I can't log in to my account. The system keeps giving me an error message." Category: Technical Issue Ticket: "I received an email saying my account will be suspended unless I make a payment. Is this a scam?" Category: Billing Inquiry Ticket: "What are the hours of operation for your customer support team?" Category: General Inquiry Now, classify the following ticket: Ticket: "Can you explain why my latest bill is higher than usual? I haven't changed my plan." ``` Assistente: ``` Category: Billing Inquiry Explanation: The ticket is asking for an explanation regarding a change in the billing amount, which falls under the billing category as it pertains to questions about charges or payments. ``` ------ ## Esempio 2: fornire esempi sotto forma di prompt a turni In questo caso, gli esempi vengono forniti come turni, un turno per esempio, in cui il ruolo `User` contiene l’input e il ruolo `Assistant` contiene l’output previsto per tale esempio. ------ #### [ 0-shot Prompt ] Sistema: ``` Your task is to Classify the following texts into the appropriate categories. The categories to classify are: Categories: - Food - Entertainment - Health - Wealth - Other ``` Utente: ``` I have 20$ in my pocket. ``` Assistente: ``` Category: Wealth Explanation: The text mentions a specific amount of money, which falls under the category of wealth. The presence of a monetary value directly relates to financial status or economic aspect. ``` ------ #### [ 3-shot Prompt (as turns) ] Sistema: ``` Your task is to Classify the following texts into the appropriate categories. The categories to classify are: Categories: - Food - Entertainment - Health - Wealth - Other ``` Utente: ``` I love to eat pizza. ``` Assistente: ``` Food ``` Utente: ``` I enjoy watching movies. ``` Assistente: ``` Entertainment ``` Utente: ``` I am going to the gym after this. ``` Assistente: ``` Health ``` Utente: ``` I have 20$ in my pocket. ``` Assistente: ``` Wealth ``` ------ ## Esempio 3: fornire esempi nel prompt di sistema In questo caso, puoi specificare una sezione “Esempi” e poi elencare una serie di esempi all’interno del prompt di sistema. Questa modalità di fornire esempi nel prompt è particolarmente utile se gli esempi sono lunghi e complessi e aiuta il modello a individuare gli shot di esempio. ------ #### [ 0-shot Prompt ] Sistema: ``` You are an AI assistant helping to draft professional reports for enterprise stakeholders. Ensure the report is formatted in rich text, with headings, bullet points, and highlighted important tasks. ``` Utente: ``` Draft a detailed project update report for our stakeholders, summarizing the project milestones achieved, tasks completed, and future plans. ``` Assistente: ``` # Project Update Report ## Executive Summary This report provides a comprehensive update on the project milestones achieved, tasks completed, and future plans. Our team has made significant progress, and we are on track to meet the project goals. The following sections outline the details of our accomplishments and upcoming activities. --- ## Project Milestones Achieved ### **1. Project Initiation** - **Milestone Date:** July 15, 2023 - **Description:** Completed initial project planning and secured stakeholder approval. ### **2. System Design Completion** - **Milestone Date:** September 30, 2023 - **Description:** Finished the detailed system design and received positive feedback from technical review meetings. ### **3. Prototype Development** - **Milestone Date:** November 15, 2023 - **Description:** Developed and tested a working prototype of the system. --- ## Tasks Completed ### **1. Requirement Gathering** - **Description:** Conducted comprehensive stakeholder interviews and collected detailed requirements. - **Highlighted Important Tasks:** - **User Story Mapping:** Mapped out user stories to ensure all user needs are addressed. - **Requirement Documentation:** Created detailed requirement specifications. ### **2. System Architecture Design** - **Description:** Designed the system architecture, focusing on scalability and maintainability. - **Highlighted Important Tasks:** - **Technology Stack Selection:** Chose the appropriate technology stack based on project requirements. - **Architecture Diagrams:** Developed detailed architecture diagrams for easy understanding. ### **3. Prototype Development and Testing** - **Description:** Developed and rigorously tested the prototype. - **Highlighted Important Tasks:** - **Coding:** Implemented core functionalities of the prototype. - **Testing:** Conducted unit and integration testing to ensure prototype reliability. --- ## Future Plans ### **1. Full System Development** - **Description:** Begin the full-scale development of the system based on the approved design and prototype. - **Highlighted Important Tasks:** - **Module Development:** Develop each module as per the design specifications. - **Code Reviews:** Implement regular code reviews to maintain code quality. ### **2. User Acceptance Testing (UAT)** - **Description:** Conduct UAT to ensure the system meets user requirements and is ready for deployment. - **Highlighted Important Tasks:** - **Test Plan Development:** Create detailed UAT plans and test cases. - **UAT Execution:** Execute UAT and gather feedback for final adjustments. ### **3. Deployment and Training** - **Description:** Deploy the system and provide necessary training to end-users. - **Highlighted Important Tasks:** - **Deployment:** Roll out the system to the production environment. - **Training Sessions:** Organize training sessions for users to familiarize them with the new system. --- ## Conclusion Our project has successfully achieved key milestones and completed significant tasks. With the current momentum, we are well-positioned to meet our future objectives. We remain committed to delivering a high-quality system that meets all stakeholder expectations. --- **Prepared by:** [Your Name] [Your Position] [Date] **Contact Information:** [Your Email] [Your Phone Number] --- This detailed update aims to keep stakeholders informed and reassured about the project's progress and future direction. For any queries or further information, please do not hesitate to contact me directly. ``` ------ #### [ 2-shot Prompt ] Sistema: ``` You are an AI assistant helping to draft professional reports for enterprise stakeholders. Below are a few examples of well-formatted project update reports to guide your response. Project Update Report
Date: January 15, 2023
Project Milestones Achieved:
- Successfully launched the new CRM system.
- Integrated the marketing automation tool.
- Completed the employee training sessions. Tasks Completed:
- Developed the user manual.
- Conducted system testing.
- Prepared the training materials. Future Plans:
- Roll out the CRM system to all departments.
- Schedule follow-up training sessions.
- Monitor system performance and make necessary adjustments.
Prepared by:
[Your Name]
[Your Position]
[Your Contact Information] Project Update Report
Date: February 20, 2023
Project Milestones Achieved:
- Launched the new website.
- Completed the SEO optimization.
- Organized the stakeholder meeting. Tasks Completed:
- Designed the website layout.
- Wrote the content for the website.
- Tested the website functionality Future Plans:
- Implement the analytics tracking.
- Launch the social media campaign.
- Gather feedback from stakeholders.
Prepared by:
[Your Name]
[Your Position]
[Your Contact Information] ``` Utente: ``` Draft a detailed project update report for our stakeholders, summarizing the project milestones achieved, tasks completed, and future plans. ``` Assistente: ``` Project Update Report
Date: October 5, 2023
Project Milestones Achieved:
- Successfully completed the implementation of the new enterprise resource planning (ERP) system.
- Conducted and completed the first phase of the data migration process.
- Successfully launched the new inventory management module. Tasks Completed:
- Developed and finalized the comprehensive user training program, including detailed user manuals and video tutorials.
- Conducted extensive system integration testing with all existing systems and ensured seamless interoperability.
- Executed the initial data migration from the legacy system to the new ERP system, resulting in a 95% accuracy rate. Future Plans:
- Roll out the new ERP system to all departments in the next two phases.
- Schedule and conduct follow-up training sessions for all employees.
- Implement the remaining modules of the ERP system, including financial management and human resources.
- Establish a robust monitoring and support framework to ensure smooth system operation and address any issues promptly.
Prepared by:
[Your Name]
[Your Position]
[Your Contact Information] --- This detailed report provides a clear and concise overview of the project's progress, highlighting the milestones achieved, tasks completed, and future plans. It ensures stakeholders are well-informed and can make strategic decisions based on the current status of the project. ``` ------