# Contact AWS Support


If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/developers/), [AWS Business Support](https://aws.amazon.com/premiumsupport/plans/business/), or [AWS Enterprise Support](https://aws.amazon.com/premiumsupport/plans/enterprise/), you can use the Support Center to get expert assistance with this solution. The following sections provide instructions.

## Create case


1. Sign in to [Support Center](https://support.console.aws.amazon.com/support/home#/).

1. Choose **Create case**.

## How can we help?


1. Choose **Technical**.

1. For **Service**, select **Control Tower**.

1. For **Category**, select **Landing Zone Accelerator**.

1. For **Severity**, select the option that best matches your use case.

1. When you enter the **Service**, **Category**, and **Severity**, the interface populates links to common troubleshooting questions. If you can’t resolve your question with these links, choose **Next step: Additional information**.

## Additional information


1. For **Subject**, enter text summarizing your question or issue.

1. For **Description**, describe the issue in detail.

1. Choose **Attach files**.

1. Attach a `–0—zip` file containing the following:
   + Your Landing Zone Accelerator on AWS configuration files, noting modifications if applicable
   + Sanitized code build logs from the **Failed** stage which were obtained after setting the `LOG_LEVEL` to debug in the CodeBuild environment
   + Failed CloudFormation template ARN

## Help us resolve your case faster


1. Enter the requested information.

1. Choose **Next step: Solve now or contact us**.

## Solve now or contact us


1. Review the **Solve now** solutions.

1. If you can’t resolve your issue with these solutions, choose **Contact us**, enter the requested information, and choose **Submit**.