End of support notice: On March 31, 2027, AWS will end support for AWS Service Management Connector. After March 31, 2027, you will no longer be able to access the AWS Service Management Connector console or AWS Service Management Connector resources. For more information, see [AWS Service Management Connector end of support](https://docs.aws.amazon.com/smc/latest/ag/smc-end-of-support.html). 

# Platform system administrator components
<a name="sn-configure-connector"></a>

To enable the AWS Service Management Connector scoped application named **AWS Service Management**, the system admin must create a discovery source, and configure specific platform tables, forms, and views.

**Create a discovery source AWS Service Management Connector entry**

You must create a new discovery data source, AWS Service Management Connector. 

**To enable AWS to report discovered CIs into your CMDB**

1.  Choose **System Definition**. Then select **Choice Lists**.

1.  Choose **New**. 

1.  Create a new entry with these details: 
   + **Table:** **Configuration Item [cmdb\$1ci]**
   + **Element:** **discovery\$1source**
   + **Label:** **AWS Service Management Connector**
   + **Value:** **AWS Service Management Connector**

**Note**  
Make sure you are in Global mode in ServiceNow System Settings to modify System Definitions.

# Administering AWS Service Management Connector Dashboard
<a name="admin-dashboard"></a>

As the system administrator, you can restrict access to the dashboard and its reports for specific users, roles or groups. 

**To restrict access to the connector dashboard**

1. In the ServiceNow instance, navigate to the AWS Service Management Connector dashboard. 

1. Choose the **Share** icon and then select **Add users, groups, or roles**. 

1. Add the users, groups, or roles that require access to the dashboard. 

1. (optional) You can also restrict access to the reports available in the dashboard. For detailed instructions, review [ Administering reports](https://docs.servicenow.com/bundle/utah-now-intelligence/page/use/reporting/concept/c_AdminsteringReports.html) in the *ServiceNow product documentation*. 

# Enabling permissions on ServiceNow Platform
<a name="sn-enable-permissions"></a>

For AWS products to display under AWS portfolios as sub-categories in the ServiceNow Service Catalog, you need to modify the Application Access form for Catalog Item Category tables. This action is necessary because a ServiceNow scoped API is not available for the Catalog Item Category table. 

**To view AWS Service Catalog products (Catalog Item Category)**

1. Enter **Tables** in the Navigator and choose **System Definition**, then choose **Tables**.

1. In the list of tables, search for a table with label **Catalog Item Category** (or with the name `sc_cat_item_category`). The list of tables displays. 

1. Choose **Category** to view the form defining the table.

1. Choose the **Application Access** tab on the form and select **Can Create**, **Can Update**, and **Can Delete** on the form. 

1. Choose **Update**.

**To enable the connector to control visibility of Service Catalog products on Service Portal through Allowed Groups**
**Note**  
This step is only required if the Application Access is not already enabled in your ServiceNow instance. Additionally, Service Management Connector recommends that you enable the `User Criteria Scope API` plugin. 

1. Enter **Tables** in the Navigator and choose **System Definition**, then choose **Tables**.

1. In the list of tables, search for a table with label **Catalog Item Available for** (or with the name `sc_cat_item_user_criteria_mtom`). The list of tables displays. 

1. Choose **Category** to view the form defining the table.

1. Choose the **Application Access** tab on the form and select **Can Create** and **Can Update** on the form. 

1. Choose **Update**.