# Configuring Freshdesk connections
<a name="freshdesk-configuring-connections"></a>

Freshdesk supports custom authentication.

For public Freshdesk documentation on generating the required API keys for custom authorization, see [Freshdesk authentication](https://developer.freshdesk.com/api/#authentication).

The following are the steps to configure Freshdesk connection:
+ In AWS Secrets Manager, create a secret with the following details:
  + For customer managed connected app – the secret should contain the connected app API key with `apiKey` as key. Note that you must create a secret per connection in AWS Glue.
+ In the AWS Glue Studio, create a connection under **Data Connections** by following the steps below:
  + When selecting a **Data source**, select Freshdesk.
  + Provide the `INSTANCE_URL` of the Freshdesk instance you want to connect to.
  + Select the AWS IAM role which AWS Glue can assume and has permissions for following actions:

------
#### [ JSON ]

****  

    ```
    {
      "Version":"2012-10-17",		 	 	 
      "Statement": [
        {
          "Effect": "Allow",
          "Action": [
            "secretsmanager:DescribeSecret",
            "secretsmanager:GetSecretValue",
            "secretsmanager:PutSecretValue",
            "ec2:CreateNetworkInterface",
            "ec2:DescribeNetworkInterfaces",
            "ec2:DeleteNetworkInterface"
          ],
          "Resource": "*"
        }
      ]
    }
    ```

------
  + Select the `secretName` that you want to use for this connection in AWS Glue to put the tokens.
  + Select the network options if you want to use your network.
+ Grant the IAM role associated with your AWS Glue job permission to read `secretName`.
+ In your AWS Glue job configuration, provide `connectionName` as an **Additional network connection**.