# Partner Solutions
While customers can build SAP observability solutions using AWS services, or use SAP Cloud ALM, there are several compelling reasons to choose partner solutions. Partner observability solutions offer pre-built integrations thus faster implementation. While Cloud ALM has out-of-the-box observability options with a focus on standardization, extensive customization and specialized expertise without the need for dedicated engineering teams is often possible with partner offerings. Partner solutions deliver a complete package with built-in best practices, professional support, and advanced capabilities like AI/ML analytics, often at a lower total cost of ownership. This allows organizations to focus on their core business rather than building and maintaining observability infrastructure.
These following partner solutions are not exhaustive. We recommend checking the latest AWS Marketplace listings for SAP observability solutions or [contacting us](https://pages.awscloud.com/contact-the-sap-on-aws-team.html) for more information.
**Topics**
+ [New Relic Monitoring for SAP](rise-observability-newrelic.md)
+ [SoftwareOne: PowerConnect for SAP Solutions](rise-observability-powerconnect.md)
+ [PowerConnect for SAP on Dynatrace](rise-observability-dynatrace.md)
+ [Splunk Service Intelligence for SAP Solutions](rise-observability-splunk.md)
# New Relic Monitoring for SAP
New Relic Monitoring for SAP is a comprehensive observability solution that provides a holistic, end-to-end view connecting SAP performance to business outcomes and non-SAP systems. The solution enables organizations to monitor their entire enterprise stack through a single pane of glass, offering unified visibility across SAP landscapes with AI-driven insights and powerful visualizations.
Key Benefits:
+ Over 175 monitoring points, 35 dashboards, and 17 alert policies out-of-the-box
+ Certified for SAP Cloud ERP Private with agentless architecture
+ Minimal performance impact through agentless architecture and non-SAP Monitoring with unified "single pane of glass" view
+ End-to-end distributed traces for full transaction flow monitoring and business process step monitoring with key process performance indicators
Architecture
The solution utilizes a truly agentless architecture through a native, SAP-certified ABAP Add-on installed on a single, central monitoring system. This centralized connector pulls data from other SAP systems, eliminating the need for agents on each production system. The solution provides comprehensive monitoring across six key areas:
1. System Health: Monitors overall system health, central/enqueue server status, ABAP message server, and network connectivity
1. Resource Utilization: Tracks user activity, memory utilization, CPU usage, and system efficiency metrics
1. Database: Provides detailed insights for both HANA and Non-HANA databases
1. Performance: Measures Dialog Response Time, RFC Response Time, and Background Jobs
1. Security: Monitors critical security components, certificates, and compliance
1. BTP Monitoring: Integrates with SAP CloudALM OpenTelemetry APIs for comprehensive BTP environment monitoring
![\[RISE observability with New Relic\]](http://docs.aws.amazon.com/sap/latest/general/images/rise-observability-newrelic.png)
New Relic Monitoring for SAP Solutions [product documentation](https://docs.newrelic.com/docs/data-apis/custom-data/sap-integration/) details technical details along with installation and configuration steps. You can procure your [New Relic solution from AWS Marketplace](https://aws.amazon.com/marketplace/pp/prodview-yg3ykwh5tmolg), or get a quick overview through the [data sheet](https://newrelic.com/sites/default/files/2025-08/new-relic-sap-data-sheet-2025-aug.pdf).
Disclaimer: New Relic, and the New Relic logo are trademarks of the New Relic, Inc.. All other trademarks are the property of their respective owners.
# SoftwareOne: PowerConnect for SAP Solutions
PowerConnect, an SAP-certified advanced observability and security monitoring solution that streams real-time telemetry, performance, business, and security data from SAP systems into leading observability platforms such as Splunk and Dynatrace. It enables organizations to extend their existing monitoring investments into the SAP landscape, providing deep visibility into application performance, user activity, security events, and system health without disrupting core business operations.
Key Capabilities:
+ Out-of-the-box connectors for SAP NetWeaver, S/4HANA, ECC, BW, and more.
+ Pre-built dashboards and analytics for rapid time-to-value.
+ Configurable data capture for performance metrics, change events, and business transactions.
+ Low-overhead data collection that does not impact SAP system performance.
Architecture
PowerConnect ensures full compatibility and compliance with SAP standards. The solution can be deployed and configured in under 45 minutes per SAP system, enabling rapid time-to-value. Out of the box, PowerConnect can capture over 360 key SAP metrics across performance, security, and business process domains, and delivers over 1600 pre-defined use cases ready to consume in your chosen monitoring or observability platform, reducing implementation effort and accelerating insights.
![\[RISE observability with Power Connect\]](http://docs.aws.amazon.com/sap/latest/general/images/rise-observability-powerconnect.png)
SoftwareOne PowerConnect for SAP Solutions' [product documentation](https://help.powerconnect.io/powerconnectdocumentation/powerconnect-documentation-landing-page) details comprehensive technical details along with installation and configuration steps and it is available through [AWS Marketplace](https://aws.amazon.com/marketplace/pp/prodview-bdpl5zjkasukg).
Disclaimer: SoftwareOne, and PowerConnect are trademarks of the SoftwareOne AG. All other trademarks, names, and logos are the property of their respective owners.
# PowerConnect for SAP on Dynatrace
PowerConnect for SAP on Dynatrace is a comprehensive observability solution that combines SoftwareOne’s deep SAP expertise with Dynatrace’s AI-powered platform to deliver unified visibility across SAP landscapes. The solution enables organizations to monitor complex SAP environments spanning traditional on-premises infrastructure, SAP Cloud ERP, SAP Business Technology Platform (BTP), and various cloud solutions through a single pane of glass.
Key Benefits
+ Comprehensive visibility across diverse SAP platforms including SAP S/4HANA, SAP BTP, and other SAP offerings
+ Real-time monitoring and insights for business continuity
+ Comprehensive security audit and application log analysis
+ AI-powered contextual intelligence for transaction tracing
+ Over 200 pre-built dashboards for common SAP observability use cases
+ Single pane of glass visibility for entire SAP landscape
Architecture
The solution provides a unified observability framework that seamlessly integrates with various SAP deployment scenarios. At its core, the solution utilizes PowerConnect agents (ABAP and Java) for direct integration with SAP Cloud ERP private environments, while for SaaS and public cloud solutions, it deploys a dedicated AWS virtual machine running the PowerConnect Cloud component. This VM acts as an active remote monitoring agent, establishing connections to SAP APIs and forwarding telemetry data to the Dynatrace tenant. All observability signals, regardless of their source - whether from SAP Cloud ERP, BTP, or other SAP cloud solutions - are consolidated within the Dynatrace Grail data lakehouse. This unified architecture enables comprehensive monitoring and analytics across the entire SAP landscape through a single pane of glass, allowing organizations to maintain complete visibility of their SAP ecosystem while leveraging Dynatrace’s AI-powered analytics capabilities.
![\[RISE observability with Dynatrace\]](http://docs.aws.amazon.com/sap/latest/general/images/rise-observability-dynatrace.png)
PowerConnect for SAP on Dynatrace product [documentation details](https://www.dynatrace.com/hub/detail/powerconnect-for-sap-on-dynatrace-1/) comprehensive technical details along with installation and configuration steps. You can procure your [Dynatrace tenant from AWS Marketplace](https://aws.amazon.com/marketplace/pp/prodview-si2angoettdnc?sr=0-1&ref_=beagle&applicationId=AWSMPContessa), along with obtaining PowerConnect license from SoftwareOne, via the [AWS marketplace](https://aws.amazon.com/marketplace/pp/prodview-bdpl5zjkasukg).
Disclaimer: Dynatrace, Grail, and the Dynatrace logo are trademarks of the Dynatrace, Inc. group of companies. All other trademarks are the property of their respective owners.
# Splunk Service Intelligence for SAP Solutions
Splunk Service Intelligence for SAP Solutions is a comprehensive out-of-the-box solution that provides proactive, end-to-end monitoring of SAP environment. It gives the ability to monitor various infrastructure elements that run SAP and the application components that connect to it, as well as the system’s underlying infrastructure. Use this app with the monitoring capabilities in Splunk IT Service Intelligence (ITSI) to quickly and proactively detect problems in SAP environment to reduce issues and avoid costly outages.
Key Benefits
+ Out-of-the-box monitoring capability for SAP landscapes and real-time insights into SAP’s health, performance, and security status
+ Proactive management of unplanned downtime
+ Over 2000 SAP-specific use cases and hundreds of pre-delivered dashboards
+ Instant visibility into transaction logs, security use cases, system performance, and user experience
+ Advanced big data analysis and visualization capabilities
Architecture
Service Intelligence for SAP Solutions can be deployed in under an hour with the help of a simple ticket logged to SAP ECS. At its core, the solution utilizes SoftwareOne’s PowerConnect agents (ABAP and Java) for direct integration with SAP Cloud ERP private environments, while for SaaS and public cloud solutions, it deploys a dedicated AWS virtual machine running the PowerConnect Cloud component. Using PowerConnect to access SAP information in real- time and leveraging Splunk machine learning, artificial intelligence, advanced big data, and visualization capabilities unlocks unprecedented insight, understanding, and preventive actions.
![\[RISE observability with Splunk\]](http://docs.aws.amazon.com/sap/latest/general/images/rise-observability-splunk.png)
Splunk Service Intelligence for SAP Solutions [product documentation](https://help.splunk.com/en/splunk-it-service-intelligence/extend-itsi-and-ite-work/service-intelligence-for-sap-solutions/2.4/overview/overview-of-splunk-service-intelligence-for-sap-solutions) details comprehensive technical details along with installation and configuration steps.
Disclaimer: Splunk, ITSI, and the Splunk logo are trademarks of the Splunk Inc, owned by Cisco Systems, Inc.. All other trademarks are the property of their respective owners.