Troubleshooting
URLs not redirecting when expected
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Verify that the URL pattern includes the protocol (
https://). -
Check for typos in the pattern.
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Verify that wildcards are used correctly.
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Confirm that the feature is enabled on the stack.
URLs redirecting when they are not expected to
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Add the URL pattern to the exception list.
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Verify that exception list patterns are more specific than allowlist patterns.
Local browser not launching
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Verify that the local device has a default browser configured.
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Verify that the WorkSpaces Applications client is up to date.
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Verify network connectivity on the local device.
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On the web client, verify that popups are allowed on the streaming URL.
