# Zendesk Sell connector for Amazon AppFlow Zendesk Sell Zendesk Sell is a customer relationship management (CRM) service that Zendesk offers as part of its platform. Zendesk Sell automates sales workflows to help its users engage leads and close deals. In a Zendesk Sell account, you store data related to sales opportunities, such as contacts, deals, and leads. If you use Zendesk Sell, you can also use Amazon AppFlow to transfer this data to certain AWS services or other supported applications. ## Amazon AppFlow support for Zendesk Sell Amazon AppFlow supports Zendesk Sell as follows. **Supported as a data source?** Yes. You can use Amazon AppFlow to transfer data from Zendesk Sell. **Supported as a data destination?** No. You can't use Amazon AppFlow to transfer data to Zendesk Sell. ## Before you begin To use Amazon AppFlow to transfer data from Zendesk Sell to supported destinations, you must meet these requirements: + You have a Zendesk Sell account. + In the OAuth settings for your Zendesk Sell account, you've registered Amazon AppFlow with a *developer app*. The developer app provides the client credentials that Amazon AppFlow uses to access your data securely with authenticated calls to the Zendesk Sell API. + You've configured the developer app with a redirect URL for Amazon AppFlow. Redirect URLs have the following format: ``` https://region.console.aws.amazon.com/appflow/oauth ``` In this URL, *region* is the code for the AWS Region where you use Amazon AppFlow to transfer data from Zendesk Sell. For example, the code for the US East (N. Virginia) Region is `us-east-1`. For that Region, the URL is the following: ``` https://us-east-1.console.aws.amazon.com/appflow/oauth ``` For the AWS Regions that Amazon AppFlow supports, and their codes, see [Amazon AppFlow endpoints and quotas](https://docs.aws.amazon.com/general/latest/gr/appflow.html) in the *AWS General Reference.* In the settings for your developer app, note the client ID and client secret because you will need them to create a connection in Amazon AppFlow. ## Connecting Amazon AppFlow to your Zendesk Sell account Connecting to Zendesk Sell To connect Amazon AppFlow to your Zendesk Sell account, provide the client credentials from the developer app that authorizes Amazon AppFlow to access your data. If you haven't yet configured your Zendesk Sell account to integrate with Amazon AppFlow, see [Before you begin](#zendesk-sell-prereqs). **To connect to Zendesk Sell** 1. Sign in to the AWS Management Console and open the Amazon AppFlow console at [https://console.aws.amazon.com/appflow/](https://console.aws.amazon.com/appflow/). 1. In the navigation pane on the left, choose **Connections**. 1. On the **Manage connections** page, for **Connectors**, choose **Zendesk Sell**. 1. Choose **Create connection**. 1. In the **Connect to Zendesk Sell** window, enter values for **Client ID** and **Client secret**. Zendesk assigns these client credentials to the developer app in your Zendesk Sell account. 1. Optionally, under **Data encryption**, choose **Customize encryption settings (advanced)** if you want to encrypt your data with a customer managed key in the AWS Key Management Service (AWS KMS). By default, Amazon AppFlow encrypts your data with a KMS key that AWS creates, uses, and manages for you. Choose this option if you want to encrypt your data with your own KMS key instead. Amazon AppFlow always encrypts your data during transit and at rest. For more information, see [Data protection in Amazon AppFlow](data-protection.md). If you want to use a KMS key from the current AWS account, select this key under **Choose an AWS KMS key**. If you want to use a KMS key from a different AWS account, enter the Amazon Resource Name (ARN) for that key. 1. For **Connection name**, enter a name for your connection. 1. Choose **Continue**. An **Authorize Application** window opens. The window prompts you to give Amazon AppFlow read-only access to your data. 1. Choose **Authorize**. On the **Manage connections** page, your new connection appears in the **Connections** table. When you create a flow that uses Zendesk Sell as the data source, you can select this connection. ## Transferring data from Zendesk Sell with a flow Transferring data from Zendesk Sell To transfer data from Zendesk Sell, create an Amazon AppFlow flow, and choose Zendesk Sell as the data source. For the steps to create a flow, see [Creating flows in Amazon AppFlow](create-flow.md). When you configure the flow, choose the data object that you want to transfer. For the objects that Amazon AppFlow supports for Zendesk Sell, see [Supported objects](#zendesk-sell-objects). Also, choose the destination where you want to transfer the data object that you selected. For more information about how to configure your destination, see [Supported destinations](#zendesk-sell-destinations). ## Supported objects When you create a flow that uses Zendesk Sell as the data source, you can transfer any of the following data objects to supported destinations: + Contact + Deal + Lead + Note + Task ## Supported destinations When you create a flow that uses Zendesk Sell as the data source, you can set the destination to any of the following connectors: + [Amazon Lookout for Metrics](lookout.md) + [Amazon Redshift](redshift.md) + [Amazon RDS for PostgreSQL](connectors-amazon-rds-postgres-sql.md) + [Amazon S3](s3.md) + [HubSpot](connectors-hubspot.md) + [Marketo](marketo.md) + [Salesforce](salesforce.md) + [SAP OData](sapodata.md) + [Snowflake](snowflake.md) + [Upsolver](upsolver.md) + [Zendesk](zendesk.md) + [Zoho CRM](connectors-zoho-crm.md)