# Connecting to Zendesk
<a name="connecting-to-data-zendesk"></a>

Zendesk is a cloud-based help desk management solution offering customizable tools to build a customer service portal, knowledge base and online communities.

**Topics**
+ [AWS Glue support for Zendesk](zendesk-support.md)
+ [Policies containing the API operations for creating and using connections](zendesk-configuring-iam-permissions.md)
+ [Configuring Zendesk](zendesk-configuring.md)
+ [Configuring Zendesk connections](zendesk-configuring-connections.md)
+ [Reading from Zendesk entities](zendesk-reading-from-entities.md)
+ [Zendesk connection options](zendesk-connection-options.md)
+ [Limitations](zendesk-limitations.md)