End of support notice: On March 31, 2027, AWS will end support for AWS Service Management Connector. After March 31, 2027, you will no longer be able to access the AWS Service Management Connector console or AWS Service Management Connector resources. For more information, see [AWS Service Management Connector end of support](https://docs.aws.amazon.com/smc/latest/ag/smc-end-of-support.html). 

# Installing Jira Service Management Connector add-on
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 Follow these steps to install the Jira Service Management Connector add-on. 

1. Log in to your Jira instance as an admin.

1. From the admin menu, choose **Add-ons**.

1. On the **Manage add-ons** screen, choose **Find new apps** or **Find new add-ons** from the left side of the page.

1. Find **AWS Service Management Connector for JSM**. The search results should include app versions compatible with your Jira instance.

1. Choose **Install** to download and install your app. 

1. Proceed to **Configuring AWS Accounts and Regions**. 

Alternatively, download the [AWS Service Management Connector for Jira Service Management](https://servicecatalogconnector.s3.amazonaws.com/jira-servicedesk-connector-2.0.8-20240610-0810.obr) file.

1. Go to **Manage apps**.

1. Select **Upload app** and upload the OBR file.

1. Proceed to **Configuring AWS Accounts and Regions**. 

You can apply the Connector for Jira Service Management add-on to the supported Jira software (Jira Service Management) releases noted above.