# Flow block in Amazon Connect: Stop media streaming
<a name="stop-media-streaming"></a>

This topic defines the flow block to stop capturing customer audio. 

## Description
<a name="stop-media-streaming-description"></a>
+ Stops capturing customer audio after it is started with a **Start media streaming** block.
+ You must use a **Stop media streaming** block to stop media streaming.

## Supported channels
<a name="stop-media-channels"></a>

The following table lists how this block routes a contact who is using the specified channel. 


| Channel | Supported? | 
| --- | --- | 
| Voice | Yes | 
| Chat | No - Error branch | 
| Task | No - Error branch | 
| Email | No - Error branch | 

## Flow types
<a name="stop-media-streaming-types"></a>

You can use this block in the following [flow types](create-contact-flow.md#contact-flow-types):
+ Inbound flow
+ Customer Queue flow
+ Customer Whisper flow
+ Outbound Whisper flow
+ Agent Whisper flow
+ Transfer to Agent flow
+ Transfer to Queue flow

## Properties
<a name="stop-media-streaming-properties"></a>

This block doesn't have any properties.

## Configuration tips
<a name="stop-media-streaming-tips"></a>
+ You must enable live media streaming in your instance to successfully capture customer audio. For instructions, see [Set up live media streaming of customer audio in Amazon Connect](customer-voice-streams.md).
+ Customer audio is captured until a **Stop media streaming** block is invoked, even if the contact is passed to another flow.
+ If this block is triggered during a chat conversation, the contact is routed down the **Error** branch.

## Configured block
<a name="stop-media-streaming-configured"></a>

The following image shows an example of what this block looks like when it is configured. It has the following branches: **Success** and **Error**.

![\[A configured Stop media streaming block.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/stop-media-streaming-configured.png)


## Sample flows
<a name="stop-media-streaming-samples"></a>

Amazon Connect includes a set of sample flows. For instructions that explain how to access the sample flows in the flow designer, see [Sample flows in Amazon Connect](contact-flow-samples.md). Following are topics that describe the sample flows which include this block.

[Example flow for testing live media streaming in Amazon Connect](use-media-streams-blocks.md)