

# Update Customer Profiles permissions for agents


Assign the following **Customer profiles** permissions as needed to the agent's security profile:
+ **View**: Enables agents to see the Customer profiles application. They can:
  + View profiles that are autopopulated in the agent app.
  + Search for profiles.
  + View details stored in customer profiles (for example, Name, Address).
  + Associate contact records to profiles, as shown in the following image.  
![\[The Customer profiles tab in the agent workspace, the Associate button.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/customer-profiles-associate.png)
+ **Edit**: Enables agents to edit details in the customer profile (for example, change address). They inherit **View** permissions by default.
+ **Create**: Enables agents to create and save a new profile. They inherit **View** permissions by default, but don't inherit **Edit** permissions.

For information about how to add more permissions to an existing security profile, see [Update security profiles in Amazon Connect](update-security-profiles.md).

By default, the **Admin** security profile already has permissions to perform all Customer profiles activities.