# Search for recordings of conversations by a customer's contact ID in Amazon Connect
<a name="search-recordings"></a>

To find a recording of a specific contact, you only need the contact ID. You don't need to know the date range, agent, or any other information about the contact. 

**Tip**  
We recommend using the contact ID to search for recordings.  
Even though many call recordings for specific contact IDs may be named with the contact ID prefix itself (for example, 123456-aaaa-bbbb-3223-2323234.wav), there is no guarantee that the contact IDs and name of the contact recording file always match. By using **Contact ID** for your search on the **Contact search** page, you can find the correct recording by referring the audio file on the contact's record.

**To search for recordings**

1. Log in to Amazon Connect with a user account that has [permissions to access recordings](assign-permissions-to-review-recordings.md).

1. In Amazon Connect choose **Analytics and optimization**, **Contact search**. 

1. In the **Contact ID** box, enter the contact ID, and then choose **Search**.

1. Conversations that were recorded have icons in the **Recording/Transcript** column. The following image shows the play, download, and delete icons. If you don't have the appropriate permissions, you won't see these icons.   
![\[The contact search page, the play, download, and delete recording icons.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/recording-icons.png)

To learn more about searching, see [Search for completed and in-progress contacts in Amazon Connect](contact-search.md).