# Embed the Amazon Connect Contact Control Panel (CCP) into Salesforce
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The core functionality of the Amazon Connect CTI Adapter provides a WebRTC browser-based Contact Control Panel (CCP) within Salesforce. The Amazon Connect CTI integration consists of two components: 
+ [A managed Salesforce package](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EJH4yUAH)
+ [An AWS Serverless application deployed to your AWS environment](https://serverlessrepo.aws.amazon.com/applications/arn:aws:serverlessrepo:us-west-2:821825267871:applications~AmazonConnectSalesforceLambda) 

 For a detailed walk-through and setup of the full CTI Adapter capabilities for Salesforce Lightning, see the [Amazon Connect CTI Adapter for Salesforce Lightning installation guide](https://amazon-connect.github.io/amazon-connect-salesforce-cti/docs/lightning/notices/). 

 For the CTI Adapter for Salesforce Classic, see the [Amazon Connect CTI Adapter for Salesforce Classic installation guide](https://amazon-connect.github.io/amazon-connect-salesforce-cti/docs/classic/notices/). 

We recommend that you initially install the package into your Salesforce sandbox. After the package is installed, you can configure your Salesforce Call Center configuration within Salesforce.