# How often real-time metrics refresh in Amazon Connect
How often real-time metrics refresh in Amazon Connect

Data in real-time metrics reports is refreshed as follows:
+ The **Real-time metrics** page refreshes every 15 seconds, as long as the page is active. For example, if you have multiple tabs open in your browser and navigate to a different tab, the real-time metric page won't be updated until you return to it.
+ Metrics such as **Active** and **Availability** refresh as activity occurs, with a small system delay for processing the activity.
+ Agent near real-time metrics, such as **Missed** and **Occupancy**, refresh as activity occurs, with a small delay for processing.
+ Contact near real-time metrics refresh about a minute after a contact ends.