

# Release numbers that you ported to Amazon Connect that you no longer need
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You do not have to keep phone numbers assigned to your Amazon Connect instance. 

When a phone number is released from your Amazon Connect instance:
+ You will no longer be charged for it.
+ You cannot reclaim the phone number.
+ Amazon Connect reserves the right to allow it to be claimed by another customer.

**To release a phone number**

1. Log in to Amazon Connect admin website with an Admin account or a user account that has **Phone numbers - Release** security profile permission. 

1. On the navigation menu, choose **Channels**, **Phone numbers**. This option appears only if you have the **Phone numbers - View** permission in your security profile.

1. Choose the phone number you want to release, and then choose **Release**. This option appears only if you have the **Phone numbers - Release** permission in your security profile.

If the phone number is associated with a flow, that flow will be deactivated until another number is associated with it.

When customers call the phone number you have released, they will get a message that it is not a working phone number. 