# Mapping Zendesk objects to the standard profile in Connect Customer Customer Profiles
<a name="mapping-zendesk-objects"></a>

This topic lists which fields in Zendesk objects map to fields in the standard profile in Customer Profiles.

## Zendesk-users object
<a name="zendeskusersobject"></a>

Following is a list of all the fields in a Zendesk-users object.
+ id
+ url
+ external\_id
+ email
+ active
+ chat\_only
+ customer\_role\_id
+ role\_type
+ details
+ last\_login\_at
+ locale
+ locale\_id
+ moderator
+ notes
+ only\_private\_comments
+ default\_group\_id
+ phone
+ shared\_phone\_number
+ photo
+ restricted\_agent
+ role
+ shared
+ tags
+ signature
+ suspended
+ ticket\_restriction
+ time\_zone
+ two\_factor\_auth\_enabled
+ user\_fields
+ verified
+ report\_csv
+ created\_at
+ updated\_at

## Mapping Zendesk users to a standard profile
<a name="mapping-zendeskusersobject"></a>

A subset of the fields in the Zendesk-users object map to the standard profile in Customer Profiles. The following table lists which fields can be mapped from the Zendesk-users object to the standard profile.


| Zendesk-users source field | Standard profile target field | 
| --- | --- | 
| id | Attributes.ZendeskUserId | 
| external\_id | Attributes.ZendeskExternalId | 
| email | EmailAddress | 
| phone | PhoneNumber | 

The Zendesk-users customer data from the Zendesk object is associated with a Connect Customer customer profile using the following indexes. 


| Standard Index Name | Zendesk-user source field | 
| --- | --- | 
| \_zendeskUserId | Id | 
| \_zendeskExternalId | external\_id | 

For example, you can use `_zendeskUserId` and `_zendeskExternalId` as a key name with the [SearchProfiles](https://docs.aws.amazon.com/customerprofiles/latest/APIReference/API_SearchProfiles.html) API to find an Connect Customer customer profile. You can find the Zendesk-users objects associated with a specific customer profile by using the [ListProfileObjects](https://docs.aws.amazon.com/customerprofiles/latest/APIReference/API_ListProfileObjects.html) API with the `ProfileId` and `ObjectTypeName` set to `Zendesk-users`.